Technical support specialist Work, Jobs in Cardiff, Wls (with Salaries)

Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —Cardiff
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Communication skills
Quick apply
IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
6d
Data Analyst
UK Analytics Ltd t/a Auditel —Cardiff
- From £24,000 a year
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Analytics
- Annual leave
Quick apply
6d
IT Support Technician
AllClear Travel Insurance —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
8d
Research Assistant
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- Hybrid work
- Research
- University
- Annual leave
6d
Facilities Manager - Wales
ivolve Care and Support —Cardiff
- Full-time
- Microsoft Word
- Budgeting
- Communication skills
7d
Internal Sales Executive
Olra Recruitment Solutions —Cardiff
- £30,000 - £33,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
7d
Employment Specialist
Case-UK CIC —Pontypool
- From £31,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
9d
Production Technology Specialist
ITV —Cardiff
- £37,106 - £46,536 a year
- Weekend availability
- Computer literacy
- Travel
- Computer skills
14d
Senior Project Co-ordinator
National Trust —Newport
- £28,992 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Budgeting
- Free parking
- Employee assistance programme
9d
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- Annual leave
Pre-Press & Production Operative
MS-Group Limited —Cardiff
- Monday to Friday
- Assembly
- Quality control
- Employee discount
Quick apply
Assistant Project Manager (PMO)
WSP —Cardiff
- Part-time
- Hybrid work
- Microsoft Office
- Contracts
- SharePoint
- Flexitime
- Work from home
Graduate Process Engineer - Water - 2027 (Cardiff)
Stantec —Cardiff
- Hybrid work
- Engineering
- Bachelor's degree
Systems Support/ Developer Analyst (Microsoft 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
5d
Senior Technician Allied Clinical Health Hub
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Annual leave
14d
4050 - Head of Digital, Data & Technology for the Disused Tips Authority
Welsh Government —Merthyr Tydfil
- £61,098 - £78,449 a year
- Full-time
- Computer Science
- Presentation skills
- Leadership
Executive Assistant, Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Organisational skills
7d
Trainee Field Technician
SOCOTEC UK & Ireland —Bridgend
- Full-time
- Hybrid work
- No experience needed
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10h
Intelligence Analyst - National Food Crime Unit (NFCU)
Food Standards Agency —Cardiff
- £34,955 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Analytics
5d

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Telephone Fundraiser - Full Time Contract (Remote)

RETURN FUNDRAISING LIMITED -
Cardiff

Quick apply

Job details

Permanent
£13.45 - £14.50 an hour

Qualifications

Sales persuasion
Customer service call handling
Client engagement
Fundraising and philanthropy experience
Fundraising
Relationship management
Outbound calling
Communication skills

Full job description

Make a Real Difference – From Your Own Home!

Are you looking for a job where you can create real social impact without leaving the house?

Join our Telephone Fundraising team, where every call helps support life-changing work. We proudly fundraise on behalf of some of the UK’s best-known charities, helping raise awareness and money to improve lives every day. We offer full training, ongoing coaching and guidance to help you reach your full potential. So, if you are a socially minded, good communicator who is committed to making a lasting difference by building relationships and through exceptional supporter care, we want to hear from you!

What we’re looking for from you: Key Responsibilities

As a Telephone Fundraiser, you will be the compassionate and persuasive voice of our charity partners, responsible for:

Supporter Experience: Engaging existing supporters through personalised calls to maintain and deepen their connection to the cause.
Securing Support: Clearly and effectively communicate the urgency of our campaigns and successfully secure one-off or regular donations.
Empathy and Advocacy: Articulating and understanding, the key issues faced by the charities and explaining precisely how the supporter's contribution makes a lasting, tangible difference.
Supporter Care: Delivering exceptional care by listening attentively, handling enquiries with empathy, and connecting with supporters.
Administrative Excellence: Accurately recording call outcomes, donation details, and any necessary supporter feedback into our database

What we’re looking for: Skills and Experience:

The most successful candidates will possess a blend of strong communication skills and professional discipline:

Essential Skills

Relationship Management: Excellent proven ability to build rapport and manage relationships with a diverse range of individuals over the phone.
Influencing Skills: Strong interpersonal, negotiating, and influencing skills to effectively motivate supporters.
Communication: Ability to communicate personably and effectively, with confidence and fluency, both verbally and in writing.
Organisation: Excellent organisation, administrative, and prioritising skills, with the ability to work independently to multiple deadlines.
Technical Competency: Proficient in Microsoft Office, particularly Excel and Word, with experience of using diallers.
Teamwork: A strong commitment to supporting colleagues and contributing positively to a remote team culture.

Highly Desirable Experience

Previous Fundraising: Experience in telephone fundraising, or related sales/customer service roles. 2+ years of fundraising experience is required to qualify for the Senior Fundraiser role
Target-Driven Environment: Proven history of working successfully in a role that involves meeting performance goals or targets.
Contact Centre Experience: Previous experience in a high-volume call centre or contact environment is a significant benefit.
Remote Working: Experience of working remotely from home, and keeping motivated
Home-Working Requirement

Home-Working Requirement

To successfully perform this remote role, you must have the following setup from day one:

A reliable, strong internet connection with an ethernet cable to connect directly to your router.
A dedicated, quiet, and private home-working space free from background noise.
A personal laptop or PC that is under 5 years old.
A high-quality headset for making and receiving calls.

What we offer:

Job Type: Full-time
Hours: Positions of 28 or 35 hours per week
£13.45 per hour starting rate with promotional opportunities.
Experienced fundraisers with at least 2 years of fundraising experience may start at our senior fundraising rate of £14.50 per hour
Work-from-home with flexible shifts
Four-weekly pay, with access to 50% of your earnings via Employment Hero after the first 12 weeks of employment
Supportive team culture and plenty of opportunities for progression
Monday to Friday only: No weekend or bank holiday work
Shift patterns: Monday - Thursday: 12.30pm - 4.00pm / 4.30pm - 8.00pm Friday: 10.30am - 2.00pm / 2.30pm - 6.00pm

If you're a people-person who wants to do meaningful work in a flexible and supportive environment, we want to hear from you!

Company Overview

Since 2015, our team of specialist fundraisers have raised millions of pounds for incredible causes, through their inspiring conversations and supporter focused calls.

Quick apply

Refine Your Search

technical support specialist jobs in cardiff, wls

Telephone Fundraiser - Full Time Contract (Remote)

IT Advisor

Data Analyst

IT Support Technician

Research Assistant

Facilities Manager - Wales

Internal Sales Executive

Employment Specialist

Production Technology Specialist

Senior Project Co-ordinator

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Pre-Press & Production Operative

Assistant Project Manager (PMO)

Graduate Process Engineer - Water - 2027 (Cardiff)

Systems Support/ Developer Analyst (Microsoft 365)

Senior Technician Allied Clinical Health Hub

4050 - Head of Digital, Data & Technology for the Disused Tips Authority

Executive Assistant, Leadership Support Centre, Central Business Services

Trainee Field Technician

Intelligence Analyst - National Food Crime Unit (NFCU)

I want to receive the latest job alerts for technical support specialist in cardiff, wls

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