credit control Work, Jobs in cardiff (with Salaries)

Disputes Officer
Capital On Tap —Cardiff
- £500 - £750 a week
Credit Controller- Cardiff
Xeinadin —Cardiff
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity
Green Energy Solar —Cardiff
- £29,000 - £32,000 a year
- In-person
Quick apply
Accountant / Assistant Accountant
Clenergy EV Ltd —Bridgend
- £30,000 - £40,000 a year
- Hybrid work
- Microsoft Excel
- Free parking
- Work from home
Quick apply
5d
Bookkeeper - Part Time
Ikon Sales LTD —Newport
- £12.95 - £18.00 an hour
- Part-time
- Microsoft Excel
- Accounting
- In-person
- Free parking
- Flexitime
Quick apply
Finance Admin
BRC Jobs —Bridgend
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Senior Onboarding Manager
Capital on Tap —Cardiff
- £500 - £750 a week
- Financial services
13d
Accounts Administrator
D2 Propco LTD —Cardiff
- £25,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
Accounts Administrator
Veezu —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Analysis skills
Bookkeeper/ Assisant Account
New Tredegar Skip Hire —Merthyr Tydfil
- £15 - £20 an hour
- Part-time
- Accounting
- QuickBooks
- Organisational skills
- Free parking
Quick apply
Senior Fraud and Disputes Manager
Capital On Tap —Cardiff
- £500 - £750 a week
- Driving
- Financial services
Credit Controller
Kwan Yick —Newport
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Quick apply
2d
Bookkeeper
Allied Aerosystems Ltd —Cardiff
- Full-time
- QuickBooks
- Communication skills
- Flexitime
Quick apply
14d
Accounts Assistant (Maternity Cover – 9–12 Months)
Avantis —Cardiff
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
13d
Accounts Executive
DKS Ltd —Bridgend
- £29,120 - £35,360 a year
- Full-time
- Microsoft Excel
- Financial services
- In-person
Quick apply
14d
Sales Advisor
Storage Giant —Newport
- From £26,436.80 a year
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
Quick apply
2d
Finance Admin
Building Recruitment Company —Bridgend
- Call to connect
- Microsoft Excel
- Sales
- Microsoft Office
2d
Credit Control Team Leader - Hybrid Working
TrustFord —Bristol
- Hybrid work
- Hotel
- Annual leave
- Employee discount
Accounts Assistant
Walls Truck Services Ltd —Newport
- From £26,500 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply
Commercial Analyst
Network Plus —Bristol
- £40,000 - £45,000 a year
- Full-time
- Communication skills
Quick apply

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Disputes Officer

Capital On Tap -
Cardiff

Apply Now

Job details

£500 - £750 a week

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Private medical insurance
Sabbatical

Full job description

We’re Capital on Tap
Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.

Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit £1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier.

1,000+ employees, £20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started!

Check out the development opportunities in the Disputes team.

Cardiff | 3 days in office, 2 from home. You’ll work from the office for your first 12 weeks whilst you get set up in your new role.

Disputes Team ✨

We’re looking for a confident, customer-focused professional to take full ownership of the cardholder disputes process. Rather than simply processing tickets, you’ll manage each case from start to finish — investigating thoroughly, engaging with customers, assessing evidence, and making balanced decisions that deliver fair, consistent outcomes. You’ll play a key role in protecting the customer experience while ensuring every decision meets regulatory standards and upholds the integrity of our processes.

What You'll be Doing

Engage with cardholders to resolve transaction queries and agree on the most effective dispute approach.
Assess claims to determine validity and confirm chargeback eligibility.
Conduct detailed investigations, analysing transaction data, documentation, spending patterns, and dispute history.
Prepare and submit chargebacks for UK and US cases, ensuring full compliance with Visa regulations and timeframes.
Communicate with customers throughout fraud investigations, gathering evidence and delivering fair, evidence-based decisions.
Monitor fraud trends and collaborate with internal teams to strengthen controls and prevent future losses.

We’re Looking For

Experience within the cards or payments industry, with specific exposure to card scheme core rules and FCA regulations.
Proven ability to manage a complex caseload within regulatory timescales and internal SLAs.
A self-starter who can operate independently, taking full ownership and accountability for their decisions.
Meticulous investigation skills, ensuring accuracy in every case.
A strong work ethic with a desire to identify process improvements and drive higher customer satisfaction.

Interview Process

Stage 1: First stage: 30-minute intro and values call with a Talent Partner (Video call)
Stage 2: Second stage: Task to be completed prior to a one hour virtual interview with members of the Management Team.
Stage 3: Final stage: Informal conversation with a member of the Senior Management Team.

Diversity & Inclusion
We welcome, consider, and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:

Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
Salary Sacrifice Pension Scheme up to 7% match
Lease a brand-new electric car through our Octopus EV salary sacrifice scheme
️ 28 days holiday (plus bank holidays)
Annual Learning and Wellbeing Budget
Enhanced Parental Leave
Cycle to Work Scheme
Season Ticket Loan
6 free therapy sessions per year
Dog Friendly Offices
Free drinks and snacks in our offices

Other Info
Check out our ‘Top Tips’ for interviewing.
✔️Keep updated on new job opportunities by following us on Linkedin.
Email [email protected] if you have any questions.

Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

Apply Now

Refine Your Search

credit control jobs in cardiff

Disputes Officer

Credit Controller- Cardiff

Accounts Assistant (Xero / Bookkeeping) – Progression Opportunity

Accountant / Assistant Accountant

Bookkeeper - Part Time

Finance Admin

Senior Onboarding Manager

Accounts Administrator

Accounts Administrator

Bookkeeper/ Assisant Account

Senior Fraud and Disputes Manager

Credit Controller

Bookkeeper

Accounts Assistant (Maternity Cover – 9–12 Months)

Accounts Executive

Sales Advisor

Finance Admin

Credit Control Team Leader - Hybrid Working

Accounts Assistant

Commercial Analyst

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