Contact Officer
Civic Recruitment Limited —Cardiff
- £18.92 an hour
- Hybrid work
- Experience working with children
- Communication skills
Quick apply
11d
Project Coordinator - Domestic Energy Assessor (DEA)
Sero —Cardiff
- Up to £28,000 a year
- 8 hour shift
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Operations Coordinator
Hestad Industrial and Commercial Services —Bridgend
- £2,500 - £3,000 a month
- Full-time
- CRM software
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- In-person
- Free parking
- Sick pay
Quick apply
1d
Marketing Project Coordinator (Part time)
YeoValley —Blagdon
- £25,200 - £30,400 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
Quick apply
7d
Compliance Coordinator
YeoValley —Highbridge
- £32,176 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
Business Operations Coordinator
Human Data Sciences —Cardiff
- £18,000 - £30,000 a year
- Part-time
- Human resources
- Recruiting
- Office experience
- Free parking
- Annual leave
14h
Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Learning and Development Coordinator
Ergesis Management and Organisational Development —Bridgend
- £2,600 - £3,100 a month
- Full-time
- Microsoft Office
- Databases
- Human resources
- Free parking
- Sick pay
Quick apply
1d
Senior Project Coordinator
General Dynamics Land Systems UK —Blackwood
- £42,000 - £52,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Contracts & Compliance Coordinator
Apprenticeship Group Wales Ltd —Caerphilly
- £28,000 a year
- Full-time
- Management
- Databases
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Customer service
- Continuous improvement
- Communication skills
Operations Manager - Waste Management
Smiths Gloucester Limited —Cardiff
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Bureau Services Co-Ordinator
Savills —Cardiff
- Full-time
- Organisational skills
- Annual leave
Regional Training and Development Lead Co-Ordinator
South Wales Police —Bridgend
- £37,020 - £42,612 a year
- Full-time
- Travel
- Training & development
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
11d
Social Media Co-ordinator
The Celtic Collection —Newport
- Full-time
- Social media management
- Communication skills
- Resort
- Employee discount
3d
Warehouse Operations Coordinator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £2,300 - £2,500 a month
- Full-time
- Team management
- Warehouse experience
- Computer skills
Quick apply
Deputy Manager
Phillips1924 Homecare Services Ltd —Cardiff
- £28,000 - £32,000 a year
- Full-time
- Team management
- Organisational skills
- In-person
Quick apply
12d
Service Coordinator
Veolia ES (UK) Limited —Cardiff
- £29,705.20 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Project Coordinator
Osprey Group —Avonmouth
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme

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development coordinator jobs near cardiff

Contact Officer

Civic Recruitment Limited
Cardiff

Quick apply

Job details

Fixed term contract
£18.92 an hour
11 days ago

Qualifications

Stakeholder collaboration
Family services experience
Client engagement
Case record updates
Experience working with children
Customer support
Experience of working with children and young people
Customer interaction
Child safeguarding
Signposting to community resources
Communication skills

Full job description

Contact Officer – 3 Month Contract

Location: Conference Centre, East Moors Road, Cardiff, CF24 5RR

Rate: £18.92 per hour

Contract: 3 Month Contract

Hours: 30 Hours Per Week (4 Days Per Week)

Working Pattern: Hybrid Working – Minimum 1 Day Per Week in the Office

Pay: Bi-weekly

Summary

Cardiff Council's Family Advice & Support Protection Hub (FASPH) is in search of a committed and customer-oriented Contact Officer. This role is integral to the Family Gateway Team, where you will be responsible for offering information, advice, and assistance to families, young people, professionals, and partner agencies. Your efforts will ensure that children and families receive timely and appropriate support. This position is both fulfilling and impactful, as you will manage referrals, foster positive relationships, and support vulnerable children, young people, and their carers.

Responsibilities

Deliver information, advice, and guidance to families and professionals via phone and email.
Oversee and coordinate multiple referrals into the service.
Direct families to suitable support services and partner agencies.
Collaborate with Early Help teams and external organizations to achieve positive outcomes.
Recognize concerns, risks, and safeguarding issues, escalating them as needed.
Maintain precise records using case management systems.
Communicate effectively with professionals, schools, health services, and partner agencies.
Contribute to a family-centered and strengths-based service.
Uphold excellent customer service standards consistently.

Requirements

Requirements:

Experience working with children, young people, families, or vulnerable individuals.
Strong understanding of the needs of children, young people, and families.
Excellent communication and interpersonal skills.
Ability to quickly and effectively build rapport.
Experience managing referrals, inquiries, or service requests.
Capability to work under pressure and handle competing priorities.
Proficient IT skills, including Microsoft Office and case management systems.
Ability to identify risk and know when to seek advice or escalate concerns.
Experience collaborating with partner agencies and stakeholders.

What's on Offer?

£18.92 per hour
3 Month Contract
30 Hours Per Week (4 Days)
Hybrid Working
Minimum 1 Office Day Per Week
Location: Cardiff
Bi-weekly Pay
Friendly and supportive team environment
Ongoing training and development opportunities
Opportunity to make a genuine difference to children, young people, and families across Cardiff

This role is ideal for individuals with experience as a Contact Officer, Early Help Coordinator, Family Support Worker, Children's Services Officer, Referral Coordinator, Customer Contact Officer, Family Information Officer, or Support Hub Officer.

Quick apply

Refine Your Search

development coordinator jobs in cardiff

Contact Officer

Project Coordinator - Domestic Energy Assessor (DEA)

Operations Coordinator

Marketing Project Coordinator (Part time)

Compliance Coordinator

Business Operations Coordinator

Senior Resource Coordinator

Learning and Development Coordinator

Senior Project Coordinator

Contracts & Compliance Coordinator

Assistant Facilities Manager

Operations Manager - Waste Management

Bureau Services Co-Ordinator

Regional Training and Development Lead Co-Ordinator

Senior Operations Manager

Social Media Co-ordinator

Warehouse Operations Coordinator

Deputy Manager

Service Coordinator

Project Coordinator

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Contact Officer – 3 Month Contract

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