Monitor Work, Jobs in Caversham, Brk (with Salaries)

Customer Support Manager
Alfa Laval —Camberley
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
4d
Dog Walker and Pet Sitter
Pawesome Memories —Reading
- From £15 an hour
- Heavy lifting
- Customer service
- In-person
- Free parking
- Flexitime
Quick apply
Healthy Lifestyle Advisor
ICE Creates —Reading
- £26,227.50 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Outdoor Education Lead
Amegreen Children's Services —Theale
- £25,000 - £30,000 a year
- Full-time
- Cooking
- Experience working with children
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Part-time HR Manager (Learning & Development/ Organisational Development)
Reading Students' Union —Reading
- £26,139.74 a year
- Hybrid work
- Project management
- University
- Human resources
- Annual leave
Quick apply
General Operations Assistant
Fixed Asset Disposal Ltd —Wokingham Without
- From £25,837.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
Quick apply
3d
Assistant Technician
University of Reading —Reading
- £24,685 a year
- Full-time
- Computer literacy
- Laboratory experience
- Warehouse experience
Senior Healthy Lifestyle Advisor
ICE Creates —Reading
- £28,000 a year
- Weekend availability
- Hybrid work
- CRM software
- No degree
- Travel
- Health & wellbeing programme
- Sick pay
Quick apply
5d
Family Group Worker
Reading Borough Council —Reading
- £16,130 - £17,493 a year
- Part-time
- Communication skills
10d
Marketing, Social Media & Digital Display Designer, Website updates
DEN 42 —Wokingham
- From £15 an hour
- Part-time
- Social media management
- English
- In-person
Quick apply
2d
Evening Cleaner
Sodexo —Reading
- £14.80 an hour
- Part-time
- Customer service
- Communication skills
- Time management
- Employee assistance programme
Quick apply
1d
Fridy & Saturday Night Shift Petrol Forecourt
Littlewick Green Motor Company —Maidenhead
- £13 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
3d
Admin Team Leader
ICON UK —Reading
- £40,000 a year
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Learning Mentor - City and Guilds Employability Tutor
Amegreen Children's Services —Mortimer Common
- £23,500 - £24,500 a year
- Full-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
6d
Wildlife Park Part-Time Health & Safety Lead
Beale Wildlife Park —Reading
- Part-time
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
12d
TikTok Livestreamer for British Cannabis
BIGLOVE.AI —Wokingham
- £14 - £16 an hour
- Part-time
- Hybrid work
- Social media management
Quick apply
Decon Assistant and Receptionist
Loddon Bridge Road Dental Practice —Reading
- £12.71 an hour
- Full-time
- Inventory control
- English
- Organisational skills
Quick apply
In-House Management Accountant & HR Assistant
The Bell and Bottle —Twyford
- £40,000 - £45,000 a year
- Full-time
- Human resources
- Data entry
- Budgeting
Quick apply
10d
General Manager
Spinners UK —Reading
- From £42,000 a year
- Full-time
- Bar
- Team management
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Early Years Practitioner
Henley Day Nursery —Henley on Thames
- £13.75 - £13.95 an hour
- Part-time
- Writing skills
- Experience working with children
- Preschool
- Health & wellbeing programme
- Annual leave
Quick apply

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Customer Support Manager

Alfa Laval -
Camberley

Apply Now

Job details

Full-time
4 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme

Qualifications

Stakeholder collaboration
Data analysis skills
Internal department liaison
Continuous improvement
Continuous improvement cycles oversight
Customer loyalty building
B2B
Customer support
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Team motivation leadership

Full job description

Alfa Laval UK&I is looking for a Customer Support Manager.

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build careers too.

About the job

As Customer Support Manager, you will lead and develop a high‑performing order management and claims handling team, ensuring operational excellence, collaboration, team engagement and continuous improvement whilst engaging cross‑functionally with Sales, Service Operations and Finance.

Who you are

A passion for customers and desire to continuous build their loyalty through a positive experience.
Experience leading a customer service or support function in a B2B industrial environment, ideally with exposure to order‑to‑cash and claims handling.
Strong capability in process mapping and enhancement, journey optimisation, and continuous improvement methodologies.
Ability to use data insights to drive decisions and prioritisation
A leadership style that builds trust, engagement, and empowerment within the team.
A result-driven approach
Collaborative mindset with the ability to work cross‑functionally to improve service flow and customer outcomes.

Key Tasks

Manage all areas of the customer service functions to ensure positive customer relations through managing the order-handling processes.
Developing and executing a comprehensive customer experience strategy aligned with company goals.
Escalation point for customers for operational challenges that require additional support to drive resolution.
Develop, monitor and achieve quality standards in order to deliver customer satisfaction via KPI’s.
Map and continuously improve existing processe
Scope, roll-out and successful implementation of new tool and processes supporting order management.
Coordinate order logistics with the Alfa Laval factories according to customer contract requirements.
Coordinate with Finance for payment management and backlog follow‑up.
Lead the Customer Service team, providing direction and ensuring they are performing in accordance with the plan.
Develop, motivate and coach direct reports to secure the development of relevant competencies.

What we can offer

Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives to our employees including:

Holiday entitlement of 25 days + Bank holidays
Simply Health – Health cash plan available to enter worth over £2500 annually
Life Assurance – 4X annual salary when you remain in the pension
Training and Career Development potential
Cycle to work scheme
Tech scheme benefit
Hybrid working, 3 in office and 2 from home

Our commitment to integrity

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory.

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role. In addition, you will need to show your right to work in the UK.

For more information, please contact

Reece Watmore, Talent Acquisition Partner, [email protected]

Applications for this role will be closing on September 12th with CV's being reviewed from the 14th of September. Please apply immediately to avoid missing the deadline.

#LI-RW1

Apply Now

Refine Your Search

monitor jobs in caversham, brk

Customer Support Manager

Dog Walker and Pet Sitter

Healthy Lifestyle Advisor

Outdoor Education Lead

Part-time HR Manager (Learning & Development/ Organisational Development)

General Operations Assistant

Assistant Technician

Senior Healthy Lifestyle Advisor

Family Group Worker

Marketing, Social Media & Digital Display Designer, Website updates

Evening Cleaner

Fridy & Saturday Night Shift Petrol Forecourt

Admin Team Leader

Learning Mentor - City and Guilds Employability Tutor

Wildlife Park Part-Time Health & Safety Lead

TikTok Livestreamer for British Cannabis

Decon Assistant and Receptionist

In-House Management Accountant & HR Assistant

General Manager

Early Years Practitioner

I want to receive the latest job alerts for monitor in caversham, brk

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