Customer support & client services occupations Work, Jobs in Chasetown, Sts (with Salaries)

Customer Support Advisor - Maternity Cover
Lesters Packaging —Burntwood
- £27,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Sick pay
Quick apply
12d
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Customer Service Advisor
Wiltshire Farm Foods —Lichfield
- £12.71 an hour
- Temporary
- English
- Data entry
- In-person
- Free parking
Quick apply
5h
Customer Service Representative
Aggreko —Cannock
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
- Employee assistance programme
4d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Onboarding Advisor
Culligan UK limited —Wolverhampton
- £25,610 a year
- Full-time
- Employee assistance programme
- Sick pay
Quick apply
Customer Complaint Resolution Handler
Culligan UK limited —Wolverhampton
- £25,618 - £28,765 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
11d
Client Account Manager - Marketing
Agent Marketer —Wolverhampton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
Quick apply
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
6d
Customer Services Assistant
Chelmsford Star Co-operative Society —Lichfield
- £12.75 an hour
11d
Customer Service Advisor
Trophystore.co.uk Ltd —Tamworth
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5h
Bookings Partner - Part Time
Acacium Group —Stoke-on-Trent
- £24,785 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Service Administrator/Co-ordinator
RDS Limited —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
7d
Team Leader
Gallagher —Brierley Hill
- Up to £45,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
Quick apply
Customer Service
Biffa Waste Services —Wednesbury
- Customer service
- Microsoft Office
- IT
Quick apply
12d
Customer Service Advisor
ASSA ABLOY —Willenhall
- Customer service
- Microsoft Office
- Administrative experience
4d
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
Customer Experience Advisor
Veolia ES (UK) Limited —Cannock
- £13,248.95 a year
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
13d
Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Salesforce
- IT
- Communication skills
- Employee assistance programme
Quick apply
6d

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customer support & client services occupations jobs near chasetown, sts

Customer Support Advisor - Maternity Cover

Lesters Packaging
Burntwood

Quick apply

Job details

Full-time
£27,700 a year
12 days ago

Benefits

Company pension
Employee assistance programme
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
GCSE
Administrative experience

Full job description

At Lesters we’re a family-owned business with forty years of heritage. We’re friendly, responsive, and have grown by being a true business partner to our clients. We have big ambitions. We’ve invested heavily in facilities, technology and people to create improved capability, capacity and efficiency. We’re on an exciting journey to shake up the industry and we want to take you with us.

JOB SUMMARY

The Role: Customer Support Advisor - Maternity Cover

Lesters, the large packaging specialists, have a vacancy within our customer support team for maternity cover which may lead to a permanent role.

This role is ideal for a proactive and highly organised candidate with a warm and professional telephone manner capable of building positive relationships with our customers, external sales teams and drivers.

The successful candidate will have strong administrative skills, with the ability to manage and maintain customer records using CRM systems, Excel spreadsheets and other internal systems.

This role requires someone who can effectively multi-task, remain organised in a fast-paced environment, and provide excellent customer support at every stage.

Key Duties

· Communicate effectively with customers, external sales representatives, and drivers

· Provide a friendly and professional service, ensuring all customer enquiries are handled efficiently

· Maintain and update accurate customer records throughout the sales order process

· Manage data using CRM systems, Excel spreadsheets, and other administrative tools

· Creating specs if needed in accordance with business process/requirements

· Set up customer accounts ensuring information is accurate and up to date

· Generating reports on customer account activities or other information as required.

· Communicate with suppliers to ensure board is on site when needed, establishing reasons and timescales for supplies as and when appropriate, including POD’s

· Proactively communicate lead times and, and late deliveries to customer managing their expectations.

· Booking transport utilising the Company fleet of vehicles and outside haulage, monitoring costs / reducing unnecessary spend to maximise commerciality, ‘on time’ deliveries achieved, and drivers’ hours are used within government guidelines.

· Support the sales process from order placement through to completion

· Ensure all information is kept up to date and organised

Our Ideal Candidate

Previous experience of working within the cardboard industry is desirable but not essential.

They will also:

· Be a team player

· Be willing and motivated to continuously strive to improve.

· Have a good work ethic

· Be a punctual and reliable individual, who is flexible, willing to learn and embrace new skills.

What is on offer?

· Starting salary will be £27,700 per year, dependent on experience.

· Working hours will be 9.00am to 5.00pm Monday-Thursday. 9.00am to 3.45pm on Fridays.

· Workplace pension scheme.

· Holidays: 28 days per year including bank holidays, increasing with service with access to the latest app based software making booking time off simple and accessible.

· Benefits that accrue with service to include paid sick leave, medical cash plans, 24/7 employee assistance programme.

· Quality, branded work clothing provided, so staff look and feel part of the team.

· Clear and open management structure, good staff facilities, ongoing investment in people and plant.

· Training and development open to all.

· Location: Mount Road Burntwood, Staffordshire, WS7 0AJ.

Applications

If you’re always thinking “What’s next?” rather than “That’s it.” and if you want to become an integral part of a forward-thinking ambitious organisation, we’d love to hear from you.

To apply, email your CV or complete our application form, which is available to download, to our HR Manager by clicking ‘to apply’

We’re Lesters, the large packaging specialists, and we deliver more.

Pay: £27,700.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in chasetown, sts

Customer Support Advisor - Maternity Cover

Sales Support & Customer Care Specialist-12 Month FTC

Customer Service Advisor

Customer Service Representative

Customer Relationship Manager

Onboarding Advisor

Customer Complaint Resolution Handler

Customer Service Contact Centre Manager

Client Account Manager - Marketing

Customer Service Team Leader

Customer Services Assistant

Customer Service Advisor

Bookings Partner - Part Time

Service Administrator/Co-ordinator

Team Leader

Customer Service

Customer Service Advisor

Customer Service Escalations Manager

Customer Experience Advisor

Customer Service Advisor

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