Client services Work, Jobs in Cockfosters, Gtl (with Salaries)

Membership Assistant
Sopers House —Potters Bar
- £11 - £13 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Employee discount
Quick apply
12d
Ellectrical Administrator
Newmay Electrical Services —London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Client Care Advisor
Vets for Pets —Barnet
- £26,437 a year
- 8 hour shift
- Computer literacy
- Front desk
- Computer skills
- Free parking
- Employee discount
Contracts Administrator
TaylorDolman —Enfield
- Microsoft Word
- Customer service
- Computer literacy
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
12d
Weekend Administrator
Euro Car Parks —London
- £10,600 a year
- Part-time
- Microsoft Word
- Computer literacy
- Administrative experience
Quick apply
3d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
4d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Client Care - Receptionist
IVC —Barnet
- £22,464.12 - £26,528.31 a year
- 8 hour shift
- Data entry
- Front desk
- Cleaning
- Annual leave
14d
Office Assistant
Paragon Communications —Mayfair
- £15.23 an hour
- Temporary
- Hospitality
- Heavy lifting
- Writing skills
Quick apply
4d
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
4d
Family Information and Advice Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Analysis skills
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
Customer Service
Benders TV —London
- £11,500 - £15,000 a month
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
Client Services Assistant
Apogee Corp —London
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
Coordinator, Client Services
Disney Entertainment and ESPN Product & Technology —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee discount
Receptionist
Portico Corporate Reception Management —London
- £30,784 a year
- 8 hour shift
- Front desk
- Annual leave
- Life insurance
Quick apply
12d
Support Officer
Homeless Action in Barnet —London
- From £28,119 a year
- Full-time
- Conflict management
- Mentoring
- In-person
- Free parking
- Sick pay
Quick apply
Sales Assistant
Mephisto shoes —London
- £13 an hour
- Part-time
- English
- POS
- Organisational skills
- Store discount
- Employee discount
Quick apply
2d
Client Services Executive
AFH Financial Group —Bishop's Stortford
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Financial services
- Referral programme

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Membership Assistant

Sopers House -
Potters Bar

Quick apply

Job details

Part-time
£11 - £13 an hour
12 days ago

Benefits

Employee discount

Qualifications

Outbound sales
Customer service call handling
Driving Licence
Guest relations
Inbound customer enquiry call handling
Client engagement
Customer service
Stakeholder liaison
GCSE
Internal department liaison
English
Administrative experience
Business development
Organisational skills
Relationship management
Front desk
Computer skills
Project management experience
Communication skills
Business lead generation

Full job description

Job Title: Membership Assistant

Department: Membership

Report to: Membership Manager

About Us

Sopers House is the epitome of creative business and luxury leisure in Cuffley, Hertfordshire. Our dynamic complex boasts a wide range of amenities including office and meeting spaces, an auditorium, a state-of-the-art gym, health and beauty rooms, a restaurant, a vibrant café, bar, and refreshing pool and spa.
Driven by our visionary founders, we have meticulously created a harmonious blend of corporate and leisure facilities, allowing both businesses and individuals to thrive in an environment that seamlessly balances work and relaxation.

The Role

As Membership Assistant you will work closely with the Memberships Manager in supporting the Operation in growing memberships and Reception, revenue, and profitability of the business, whilst delivering best class customer service experience to all visitors and clients who enter Sópers House. You will be responsible for establishing, maintaining, and expanding customer base, ensuring customers are always provided with a high-level professional service. You will understand and be passionate with the values and vision of Sópers House.

Duties include:

Welcome and greet all members, visitors, guests, and prospective members with a friendly, professional, and approachable manner.
Deliver an outstanding reception service by managing telephone calls, emails, visitor sign-ins, bookings, post, and general enquiries.
Actively promote and sell memberships, confidently converting enquiries into new memberships.
Conduct tours of the facilities for prospective members, highlighting the benefits of joining Sópers House.
Proactively contact membership leads by telephone, email, and in person to generate new sales and maximise membership opportunities.
Build positive relationships with members to encourage retention and deliver an exceptional member experience.
Assist members and visitors with spa wristbands, towels, and provide clear guidance on facilities and return procedures.
Assist members with lockers when required (entering both male and female changing rooms during busy periods will be necessary).
Work on reception during busy periods while maintaining a high level of customer service.
Assist with meeting room, co-working, gym, spa, and daily facility bookings.
Maintain accurate member records, issue access fobs, and update relevant systems and databases.
Support events, promotional campaigns, marketing activities, and member communications.
Carry out regular building checks and assist in managing the building during fire alarm drills and emergency procedures.
Liaise with all departments to ensure the smooth day-to-day operation of the business.
Assist with parking administration and visitor management.
Support colleagues across all departments whenever required.
Undertake any other reasonable duties requested by management to support the successful operation of Sópers House.

General:

Sopers House Company Uniform will be provided.

Key Skills

At least 2 years’ experience as a Membership Assistant, Front of House Assistant or similar role is preferred.
Organised, efficient and have the ability to work under pressure
Strong project management and sales experience
Self-motivated and passionate in business development
Excellent verbal and written communication skills
Ability to manage and maintain relationships at all levels
A confident and motivated salesperson with a passion for achieving membership sales and delivering excellent customer service.
Proven ability to build rapport and communicate confidently with people from all backgrounds.
Outstanding telephone manner with experience of handling enquiries and confidently making outbound sales calls.
Comfortable following up leads and converting enquiries into membership sales.
Friendly, approachable, professional, and enthusiastic with a positive attitude.
Strong organisational skills with the ability to prioritise and multitask in a busy environment.
Confident using computer systems and maintaining accurate records.
Able to work independently and as part of a team.
Flexible and willing to support all areas of the business when required.

Pay: £11.00-£13.00 per hour

Benefits:

Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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I want to receive the latest job alerts for client services in cockfosters, gtl

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