Customer care assistant Work, Jobs in Colchester, Eng (with Salaries)

Receptionist
Knowles Fleet —Colchester
- £28,129.46 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Customer Assistant
Lidl —Ipswich
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Optical Receptionist
Bethell and Clark Ltd —Colchester
- £25,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Employee discount
Quick apply
4d
Retail Sales Assistant
Eurochange —Colchester
- £12.81 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee assistance programme
- Employee discount
9d
Temp Sales Assistant
Smiggle —Colchester
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Bank Receptionist
Practice Plus Group IUC —Colchester
- £12.71 - £19.00 an hour
- Monday to Friday
- Customer service
- Front desk
2d
Sales Assistant
SIG Plc —Colchester
- Customer service
- IT
- Employee discount
- Life insurance
Kennel Assistant & Receptionist
Mutleys Hotel —Colchester
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Customer service
- Front desk
- Free parking
Quick apply
1d
Radiotherapy Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,272 a year
- Part-time
1d
Sales assistant - 15 hours (weekday)
WHSmith Travel —Ipswich
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service Assistant - Temporary
bp Retail —Colchester
- £13.45 an hour
- Part-time
- Café
4d
Dental Receptionist
Dental Beauty Partners —Woodham Ferrers
- £13.00 - £13.50 an hour
- Customer service
- Patient care
Quick apply
11d
Outpatient Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,760 a year
- Full-time
1d
Office Junior/Receptionist
OBW Law —Colchester
- £10.85 - £12.71 an hour
- Microsoft Word
- English
- Administrative experience
Quick apply
One Stop - Customer Service Assistant
One Stop —Colchester
- £11.74 an hour
- Part-time
10d
Hotel Receptionist - Pontlands Park
Pontlands Park Hotel —Chelmsford
- Full-time
- Customer service
- English
- Hotel
- Free parking
Quick apply
5d
Office Administrator
J C S Poster Site Construction Ltd —Southend-on-Sea
- £25,000 - £30,000 a year
- 8 hour shift
- Microsoft Word
- Google Suite
- Microsoft Excel
- Free parking
Quick apply
5d
Charity Receptionist
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £25,272 a year
- Full-time
8d
Dental Receptionist
North Hill Surgery Ltd —Colchester
- £13 - £14 an hour
- Part-time
- Administrative experience
- Patient care
- IT
Quick apply
9d
Trade Counter and Warehouse Assistant
Fengate Fasteners —Ipswich
- £28,500 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply

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customer care assistant jobs near colchester, eng

Receptionist

Knowles Fleet
Colchester

Quick apply

Job details

Permanent | Part-time
£28,129.46 a year
5 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Employee discount
Car scheme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Data entry
Organisational skills
Front desk
Computer skills
Clerical experience
Phone etiquette
Office experience

Full job description

Knowles Fleet is one of the UK’s leading transport management service providers, helping hundreds of organisations up and down the country to successfully run their fleets.

We’re 100% owned by our employees, which means everyone shares in our profits through regular bonuses. Plus, we offer a comprehensive benefits package that includes a car scheme, staff discounts, health and wellbeing perks and more.

Our team of 80 currently work from our head office in Great Bentley near Colchester.

As of July 2026, we will be relocating to Lodge Park Business Centre, Lodge Lane, Colchester CO4 5NE.

Working hours are Monday to Thursday 08:30 – 17:30 and Friday 08:30 – 16:30.

As of July 2026, we will be relocating to Lodge Park Business Centre, Lodge Lane, Colchester CO4 5NE.

Working hours are Monday to and Friday 12.00pm - 5.00pm

Overview
The main purpose of this role is to be the first point of contact for anyone getting in touch with the company, whether they’re visiting in person, calling, or using live chat or email. The Receptionist helps make sure everyone feels welcomed and that enquiries are handled quickly and sent to the right place.

Alongside greeting visitors and managing day-to-day communication, the role also supports the wider team with general admin tasks. This includes helping during busy periods, sorting post, sending out key documents, ordering supplies, and assisting users with simple account queries.

Responsibilities

Welcome all visitors, drivers, suppliers, and contractors promptly and professionally, ensuring they sign in/out and follow all safety and security procedures.
Monitor and manage Tawk (live chat) inquiries, responding or directing to the appropriate department.
Monitor the enquiries mailbox, ensuring timely responses or escalations.
Answer switchboard calls, providing information where appropriate or directing callers to the correct team.
Manage the call-back facility, ensuring follow-up actions are completed promptly.
Provide telephone support to all departments during busy periods or staff absences.
Deal with incoming and outgoing post, ensuring accurate distribution.
Provide administrative support to departments during peak workloads or staff absence.
Assist users with unlocking online accounts and updating their address details.
Produce and send claims history letters as required.
Send letters and supply insurance certificates for parking permit requests.
Order staff uniform, food supplies, and general office supplies as needed.
Maintain a tidy, professional, and welcoming reception area at all times

Skills

Proven office experience with strong organisational abilities
Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook)
Excellent phone etiquette with the ability to communicate clearly and professionally
Strong organisational skills with attention to detail in data entry and record keeping
Previous clerical or administrative experience preferred but not essential
Ability to multitask effectively in a fast-paced environment

The salary for the post is £28,129.46, calculated on a pro-rata basis.

Following 12-months continuous service you will also qualify for a monthly EOT bonus.

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds and actively encourage diversity

Pay: £28,129.46 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in colchester, eng

Receptionist

Customer Assistant

Optical Receptionist

Retail Sales Assistant

Temp Sales Assistant

Bank Receptionist

Sales Assistant

Kennel Assistant & Receptionist

Radiotherapy Receptionist

Sales assistant - 15 hours (weekday)

Retail Customer Service Assistant - Temporary

Dental Receptionist

Outpatient Receptionist

Office Junior/Receptionist

One Stop - Customer Service Assistant

Hotel Receptionist - Pontlands Park

Office Administrator

Charity Receptionist

Dental Receptionist

Trade Counter and Warehouse Assistant

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