Business services officer Work, Jobs in Colney Heath, Hrt (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Electoral Services Assistant
Civic Recruitment Limited —Hatfield
- £20.12 an hour
- Weekend availability
- Writing skills
- Microsoft Office
- Administrative experience
Quick apply
6d
Business Support Officer
BARISTAINLONDON CAFE LTD —Holloway
- £41,700 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
Quick apply
Victim Liaison Officer
Crown Prosecution Service —St Albans
- £32,110 - £34,280 a year
- Part-time
- Hybrid work
- Presentation skills
- Flexitime
3d
Business Support Officer (Family Help)
Lambeth Council —London
- £42,912 - £44,235 a year
- Full-time
- Hybrid work
- Organisational skills
1d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Placements Officer
Civic Recruitment Limited —Barnet
- Hybrid work
Quick apply
6d
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
15h
Business Support Officer
Berkeley Insurance Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- In-person
- Communication skills
Family Information and Advice Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Analysis skills
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Business Analyst
Blockchain.com —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Business Administration Officer
Luton Town Football Club —Luton
- Part-time
- Salesforce
- Writing skills
- Microsoft Office
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Administrative experience
- IT
Business Support Officer
London Borough of Barking and Dagenham —London
- Microsoft Office
- Communication skills
7d
Trainee Procurement Officer (Government equivalent: Trainee Commercial Officer)
MI5 - The Security Service —London
- £37,723 - £40,428 a year
- Part-time
- Presentation skills
- Annual leave
9d
Field Welfare Officer
Fulmar Services —North London
- £37,000 - £42,000 a year
- Full-time
- Travel
- Financial services
- Communication skills
- Life insurance
- Referral programme
Quick apply
3d
Legal Administration Officer
East Herts Council —Hertford
- £31,751 - £35,163 a year
- Organisational skills
- Communication skills
- Free parking
- Annual leave
6h
Business Development Officer
LOVO CIC —Bermondsey
- £25 an hour
- Basic maths
- Business development
- Maths
Quick apply
1d
Outreach Evaluation Officer
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Full-time
10d
Business Admin Apprentice (Democratic Services)
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Hybrid work
- Flexible schedule

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

business services officer jobs in colney heath, hrt

Customer Contact Officer

Electoral Services Assistant

Business Support Officer

Victim Liaison Officer

Business Support Officer (Family Help)

Welfare Advice Officer

Placements Officer

Digital Applications Officer

Business Support Officer

Family Information and Advice Officer

Business Analyst

Business Administration Officer

Repairs Administrator

Business Support Officer

Trainee Procurement Officer (Government equivalent: Trainee Commercial Officer)

Field Welfare Officer

Legal Administration Officer

Business Development Officer

Outreach Evaluation Officer

Business Admin Apprentice (Democratic Services)

I want to receive the latest job alerts for business services officer in colney heath, hrt

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