Crm specialist Work, Jobs in Coppull, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
CRM & Business Systems Specialist
Speedy Freight —Knutsford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Sales
- In-person
Quick apply
2d
Mobile Health & Performance Specialist (Driving Role)
Myometrix Ltd (Telomyx) —Frodsham
- £30,000 a year
- Weekend availability
- First Aid Certification
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Sales Development Representative - Renewals & Retention
BES Group —Preston
- Up to £30,000 a year
- Full-time
- CRM software
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Estimator
Lanes Group —Leyland
- £50,000 - £65,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Sales
Quick apply
Professional Partnerships Manager
ISOCLEAN —Salford
- From £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee discount
Quick apply
3d
CRM Functional Lead
mydentist —Radcliffe
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Data Analyst
Autotrader —Manchester
- £35,000 - £60,000 a year
- SQL
- Care plans
- Python
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Account Manager
Childcare Marketing Group —Manchester
- £3,300 - £48,000 a month
- Full-time
- Childcare
- English
- Project management
Quick apply
9d
Commercial Partner
Enasni Connections —Liverpool
- £45,000 - £56,250 a year
- Remote
- CRM software
- Sales
- English
- Profit sharing
- Work from home
Quick apply
12d
Information & Advice Adviser
Age UK Lancashire —Lytham St. Annes
- £25,753 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Senior Data Analyst
Autotrader —Manchester
- £50,000 - £70,000 a year
- SQL
- Mentoring
- Care plans
Marketing Automation & Operations Specialist
Ripjar —Manchester
- £45,000 - £55,000 a year
- Full-time
- Remote
- SQL
- Travel
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Executive
Hillview Finance Limited —Salford
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Annual leave
Quick apply
8d
Marketing Operations & Analytics Manager
RedMark Digital Solutions Ltd —Liverpool
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Social media management
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
23h
Customer Service Specialist
EMR Group —Warrington
- Full-time
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
Quick apply
6d
Stakeholder Account Manager
Business Support Business Finance (BSBF) —Manchester
- Up to £45,445 a year
- Full-time
- CRM software
- Business development
- Leadership
13d
Executive Assistant & Business Support Specialist
WHL Group —Manchester
- From £24,420 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

crm specialist jobs in coppull, lan

Head of Customer Experience

CRM & Business Systems Specialist

Mobile Health & Performance Specialist (Driving Role)

Sales Development Representative - Renewals & Retention

Estimator

Professional Partnerships Manager

CRM Functional Lead

Data Analyst

Customer Support Specialist

Account Manager

Commercial Partner

Information & Advice Adviser

Senior Data Analyst

Marketing Automation & Operations Specialist

Contact Centre Executive

Marketing Operations & Analytics Manager

Customer Service Specialist

Stakeholder Account Manager

Executive Assistant & Business Support Specialist

Customer Experience Manager

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