Residential property manager Work, Jobs in Countesthorpe, Lec (with Salaries)

Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Estate Agent
The Property Experts —Oadby
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Property Administrator
Gold Leaf Property Investments —Rugby
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- IT
- In-person
Quick apply
Property Manager
Seths Estate Agents —Leicester
- £25,520 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
Quick apply
11d
Credit Control Manager
Fisher German —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Analysis skills
- Leadership
- Negotiation
- Employee assistance programme
Property & Lettings Manager
Moneyrow Properties —Leicester
- £15.00 - £17.50 an hour
- Part-time
- Hybrid work
- Management
- Up to 50% travel
- Maintenance
- Work from home
Quick apply
3d
Residential Lodge Manager
Churchill Retirement PLC —Market Harborough
- £21,000 a year
- Monday to Friday
- Microsoft Outlook
- Customer service
- Computer literacy
Facilities Manager
Compass Children's Homes —Leicester
- £47,000 - £55,000 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Annual leave
11d
Assistant Property Manager
BTC Lettings Midlands —Coventry
- £25,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Sick pay
Quick apply
5d
Programme Delivery Manager - Midlands
PA Housing —Leicester
- £57,028 - £59,452 a year
- Call to connect
- Hybrid work
- Maintenance
- Contracts
- Communication skills
- Annual leave
- Employee discount
Multi-Site Property Accommodation Manager – Coventry
MCR Property Group Ltd —Coventry
- £36,000 - £38,000 a year
- Hospitality
- Microsoft Office
- Travel
Quick apply
Estate Agent (Partner)
The Property Experts —Leicester
- £60,000 - £100,000 a year
- Remote
Quick apply
Land Disposals Manager
Tarmac —Loughborough
- Sales
- Military
- Organisational skills
- Employee discount
9d
Lettings Manager
Connells Group —Blaby
- Full-time
- Leadership
- Communication skills
Quick apply
11d
Lettings & Property Manager
MCR Property Group Ltd —Coventry
- £30,000 - £35,000 a year
- Customer service
- Microsoft Office
- Travel
- Annual leave
Quick apply
Senior Lettings Manager - UK
Dwelly —North West Leicestershire
- Management
- Sales
- Leadership
Lettings Manager
Global Properties —Leicester
- £12,480 - £22,000 a year
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
1d
Construction Project Manager
WHITE KNIGHT Service Group —Corby
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Project management
- Health & wellbeing programme
Quick apply
Land Manager
Wates —Northampton
- Negotiation
9d
Sales Manager
The Property Experts —Coventry
- £60,000 - £100,000 a year
- In-person
Quick apply

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Customer Service Manager

Simplify Group -
Leicester

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Leadership

Full job description

D Team Manager – Conveyancing Support Department

Location: Enderby, Leicester | Salary: Competitive + Benefits

Are you an experienced team leader with a background in customer service and administration? Do you thrive in a fast-paced, high-pressure environment where speed and accuracy are critical? If so, this could be the perfect role for you.

About Us

We are an award-winning, high-volume residential conveyancing law firm, leading the way in delivering a trusted, values-based service that reduces the stress of moving home. Our Conveyancing Support Department plays a vital role in ensuring a smooth and efficient process for our clients. Within this department, multiple teams handle essential services such as outbound calls, inbound customer service, legal administration, postal functions, and ID verification.

The Role

As ID Team Manager, you will lead a team of approximately 10 colleagues responsible for processing client identity checks for estate agents. This is a high-volume, time-sensitive function, where meeting tight deadlines and maintaining accuracy is essential. Reporting to the Head of Operational Support, you will:

Manage team performance against KPIs and SLAs in a fast-moving environment.
Ensure ID checks are completed quickly, accurately, and in line with company policy.
Make risk-based decisions when reviewing files holistically.
Act as a subject matter expert for ID processes and compliance.
Provide exceptional service to internal and external stakeholders, including estate agents who expect rapid turnaround times.
Coach, mentor, and develop your team to deliver consistent quality and customer service.
Analyse data and present insights to improve ID sign-off rates and stakeholder experience.

This is a pivotal role requiring initiative, commercial acumen, and the ability to multi-task under pressure.

Key Responsibilities

Lead, motivate, and develop your team through regular 1:1s, coaching, and performance reviews.
Manage absence, ER issues, onboarding, and training plans.
Monitor workloads and allocate resources effectively to meet demanding deadlines.
Track and report on KPIs, SLAs, and quality metrics.
Drive continuous improvement and process efficiency.
Represent the department internally and externally as an SME.
Maintain compliance and manage operational risk.

What We’re Looking For

Proven ability to manage a team of around 10 people in a fast-paced, high-volume service setting.
Ideally, Experience working with estate agents and understanding their expectations for speed and accuracy.
Strong leadership, coaching, and stakeholder management skills.
Excellent communication and problem-solving abilities.
Ability to interpret data and present actionable insights.
Proficiency in MS Word and Excel.
Customer-focused, adaptable, and calm under pressure.

What We Offer

Competitive Salary
25 Days Holiday (plus 8 public holidays)
Pension Scheme & Life Assurance
Option to Buy/Sell Additional Holiday
Enhanced Maternity, Paternity & Adoption Pay
Employee Assistance Programme
Free Conveyancing Services
️ Retail Discounts & More!

Why Join Us?

We are the UK’s leading conveyancing and property services group, based in a modern, vibrant office with free parking and excellent transport links across Cambridgeshire. You’ll enjoy a competitive salary, uncapped commission opportunities, and an inclusive environment that embraces diversity. This is your chance to play a key role in shaping a service model that sets the standard for the industry.

Ready to lead a team that makes a real difference in a fast-paced environment? Apply today and help us deliver excellence in conveyancing support.

Quick apply

Refine Your Search

residential property manager jobs in countesthorpe, lec

Customer Service Manager

Estate Agent

Property Administrator

Property Manager

Credit Control Manager

Property & Lettings Manager

Residential Lodge Manager

Facilities Manager

Assistant Property Manager

Programme Delivery Manager - Midlands

Multi-Site Property Accommodation Manager – Coventry

Estate Agent (Partner)

Land Disposals Manager

Lettings Manager

Lettings & Property Manager

Senior Lettings Manager - UK

Lettings Manager

Construction Project Manager

Land Manager

Sales Manager

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