Customer experience leader Work, Jobs in Curdridge, Ham (with Salaries)

Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
6d
Customer Service Representative
HSBC Global Services Limited —Fareham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
6d
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Customer Service Team Member - Overnights
Starling —Southampton
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retail Shift Lead
Company Shop Group —Southampton
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Retail Sales Assistant- Part Time
Sofology —Hedge End
- £12.71 - £20.20 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Quick apply
8d
Operations Manager - South East & West
Elior UK —Portsmouth
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
8d
Head of Sales & Business Development
Total —Southampton
- £100,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick apply
6d
Team Leader - Glamping Build & Break
Zoo Events Group Ltd —Southampton
- £15.69 an hour
- Temporary
- Management
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
14d
Talent Acquisition Specialist
INDUSTRIAL CLEANING EQUIPMENT —Southampton
- From £35,000 a year
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Team Leader
Co-op —Southampton
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Customer Engagement Lead
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
Assistant Manager
Starbucks —Southampton
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Shipping & Receiving Coordinator
Parker Hannifin Corporation —Fareham
- Full-time
- Free parking
- Employee assistance programme
Casual Sales Assistant
Sports Direct —Whiteley
- Up to £12.30 an hour
- Part-time
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Customer Service Agent
Auxillis —Portsmouth
- £28,734 a year
- Annual leave
- Employee discount
Quick apply
7d
Assistant Manager
JRK Restaurants —Southampton
- Full-time
- Management
- Travel
- Food service
- Annual leave
Quick apply
Customer Experience Lead
Jewells —Southampton
- Sales
- Customer service
- Paid training
- Employee discount
Data & Reporting Team Leader
Abri —Eastleigh
- £57,000 a year
- Full-time
- SQL
- Leadership
- Café
4d
Head of Contact Operations
Abri —Eastleigh
- Up to £75,000 a year
5d

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customer experience leader jobs near curdridge, ham

Cafe General Manager

Kalm Kitchen Ltd
Fareham

Quick apply

Job details

Full-time
Up to £40,000 a year
6 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership
Hospitality management

Full job description

The Role

We are looking for a hands-on, commercially minded General Manager to take full ownership of Welborne Corner Café.

This is not a shift-running role — this is a site leadership position. You will be responsible for the performance of the business, leading the team, controlling costs, driving sales, and delivering a consistently high-quality customer experience.

You will run the café as your own business.

What You’ll Be Responsible For

Running the Business

Owning day-to-day operations and overall site performance
Managing labour, stock, and costs in line with targets
Delivering consistent, well-organised, high-standard service

Driving Sales

Leading from the front to increase spend per head
Training and motivating the team to upsell confidently
Supporting local marketing and community engagement

Leading the Team

Building, managing and developing a strong café team
Planning rotas effectively around trade
Driving accountability, standards, and performance

Controlling Costs

Managing labour % and staffing levels proactively
Owning stock control, ordering and wastage reduction
Investigating issues and taking action quickly

Standards & Compliance (Non-Negotiable)

Maintaining full food safety and hygiene compliance
Ensuring all systems, checks and processes are followed
Keeping the café audit-ready at all times

Customer Experience

Setting the tone on service, energy and professionalism
Handling customer feedback directly
Ensuring consistency across every shift

What We’re Looking For

Minimum 5 years’ experience in a café, restaurant, or hospitality leadership role
Proven ability to manage teams and deliver commercial performance
Strong understanding of labour control, stock management and cost discipline
A hands-on leader who leads from the front
Highly organised, proactive and solutions-focused
Comfortable making decisions and taking ownership

What Success Looks Like

A well-run, organised café that operates consistently
Strong control of labour, stock and costs
A stable, engaged and accountable team
Growth in sales and customer spend
High standards maintained without compromise

About Kalm Kitchen

Kalm Kitchen is a premium hospitality business known for delivering exceptional food and experiences across events, venues and cafés.

We care deeply about standards, people, and performance — and we’re building a team that takes ownership, shows pride in their work, and is always looking to improve.

Pay: Up to £40,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
On-site parking

Ability to commute/relocate:

Fareham PO17: reliably commute or plan to relocate before starting work (required)

Experience:

Hospitality management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in curdridge, ham

Cafe General Manager

Customer Service Representative

General Manager | REEL Cinema Fareham

Customer Service Team Member - Overnights

Retail Shift Lead

Retail Sales Assistant- Part Time

Operations Manager - South East & West

Head of Sales & Business Development

Team Leader - Glamping Build & Break

Talent Acquisition Specialist

Customer Team Leader

Customer Engagement Lead

Assistant Manager

Shipping & Receiving Coordinator

Casual Sales Assistant

Customer Service Agent

Assistant Manager

Customer Experience Lead

Data & Reporting Team Leader

Head of Contact Operations

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