Business support Work, Jobs in Datchworth, Hrt (with Salaries)

Customer Service Advisor (Career Grade) (RP0194)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £28,426 - £34,011 a year
- English
- Front desk
- Communication skills
- Annual leave
9d
[Belmont and Knott Ltd.] International Trading Assistant
Belmont and Knott Ltd. —Stevenage
- From £32,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Administrator & Data Entry Assistant
T Nevill & Co Ltd —Stevenage
- £13.50 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Flexible schedule
Quick apply
5d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Helpdesk Assistant
Flowright Construction Ltd —Welwyn Garden City
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Group Marketing Executive
Best Electrical —Stevenage
- £30,000 - £34,000 a year
- Full-time
- Social media management
- English
- Travel
- Free parking
- Store discount
Quick apply
14d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
Quick apply
Digital Marketing Executive
Link Digital —Hertford
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
Quick apply
Sales Advisor (Part-time)
CARECO UK LTD —Stevenage
- Up to £26,520 a year
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Quick apply
6d
Office Manager
Roman Security Group Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Operations & Administration Coordinator
Joel Cleaning services —Hitchin
- £15 an hour
- Part-time
- Travel
- Human resources
- Recruiting
- Free parking
Quick apply
5d
Internal Communications Business Partner 6 Month FTC
M Group —Stevenage
- AI
- Annual leave
- Employee assistance programme
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
HR and Recruitment Administrator
AutoProtect Group —Harlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Finance Assistant
Allaway Acoustics Ltd —Hertford
- £33,000 - £35,000 a year
- Full-time
- Accounting
- Organisational skills
- In-person
- Annual leave
Quick apply
9d
Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
12d
Part-Time Executive Assistant
Kybon Ltd —Hampstead
- From £30 an hour
- Part-time
- Microsoft Outlook
- English
- Research
Quick apply
Team Leader
Libury Hall —Ware
- £34,603 a year
- Weekend availability
- In-person
- Training & development
- Care plans
- Free parking
Quick apply
Administrator (Contract Support)
Capstone Facilities Services Ltd —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
Business Support Officer
Hertfordshire County Council —Stevenage
- £25,583 - £28,412 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- Communication skills

I want to receive the latest job alerts for business support in datchworth, hrt

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Advisor (Career Grade) (RP0194)

Welwyn Hatfield Borough Council -
Welwyn Garden City

Apply Now

Job details

Fixed term contract
£28,426 - £34,011 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Live chat
Inbound customer enquiry call handling
English
Front desk
Customer interaction
Communication skills

Full job description

Job Introduction

Customer Service Advisor (Career Grade)
(RP0194)

Salary £28,426 pro rata with progression to £34,011 pro rata through annual increments subject to satisfactory service (inclusive of outer fringe allowance)
Career Grade Scheme with appointment level dependent on experience

20 hours per week (office based)

12-month fixed term contract

We are expanding our Customer Service team and looking for a friendly, motivated advisor to join us on a 12 month fixed term contract to provide additional resource during a restructure transition period.

As a Customer Service Advisor, your primary responsibility will be the first point of contact for all visitors to the reception area at our council offices in Welwyn Garden City, providing a professional, courteous, and welcoming experience. You’ll handle enquiries by phone, email, and Live Chat , aiming to resolve issues first time and deliver a great customer service for our Landlord and Council services.

Your responsibilities:

Help customers across all contact channels
Provide clear, accurate information
Log service requests and other customer queries, such as housing repairs, missed bins, parking enquiries, planning enquiries, in our CRM and housing systems
Support customers with a wide range of queries

About you:
We are looking for candidates with:

Excellent communication skills
A positive, professional approach
Confidence using digital systems (training will also be provided)
Ability to stay calm and helpful during challenging conversations
A passion for great customer service

This is a career graded post (Level 1–2) with training, support and progression opportunities.

The role is office based. The fixed working pattern for this role is:
Monday 08:45-17:15 (1 hour lunch break)
Wednesday 13:00-17:15
Thursday 13:00-17:15
Friday 12:45-16:45

If you enjoy helping people and want a role where you can grow, we’d love to hear from you.

For an informal conversation about the role, please contact our Customer Service Manager – Nick Probert ([email protected]

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post.

You will be working in the heart of Welwyn Garden City in our vibrant office. We offer flexible working to achieve a good work life balance, generous annual leave, discount to the council owned leisure facilities and much more. To see our full list of employee benefits visit My Rewards – Career.

We offer the Local Government Pension Scheme, which is a defined benefits scheme. Curious about how much a pension with Welwyn Hatfield Borough Council could be worth? Take a look at this public sector pension calculator to find out.

Our CORE values—Collaborative, Open, Responsible, Excellent—guide everything we do!

We are changing:
Welwyn Hatfield Borough Council (WHBC) is undergoing Local Government Reorganisation (LGR). If you are employed by WHBC on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes in local government we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.

To find out more, visit Devolution and Local Government Reorganisation – Welwyn Hatfield Borough Council

Please note we do not offer sponsorship for employment in the UK.

We recommend that you download the role profile as this will be unavailable once the advert closes.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Early applications are therefore encouraged.

Closing date for applications is 31 August 2026
Remote assessments will be held on 7 September 2026
Face to face interviews will be held on 11/14 September 2026

Customer Service Advisor (Career Grade) (RP0194)

Salary Salary £28,426 - £34,011 pro rata inclusive of outer fringe allowance (Career Grade Scheme with appointment level dependent on experience)
Frequency Annual
Job Reference welhat/TP/100/472
Contract Type Fixed Term
Closing Date 31 August, 2026
Job Category Customer Service
Business Unit Customer Service & Transformation
Location Welwyn Garden City, United Kingdom
Posted on 14 August, 2026

Apply Now

Refine Your Search

business support jobs in datchworth, hrt

Customer Service Advisor (Career Grade) (RP0194)

[Belmont and Knott Ltd.] International Trading Assistant

Administrator & Data Entry Assistant

JUNIOR SALES ADVISOR

Helpdesk Assistant

Group Marketing Executive

JUNIOR SALES CONSULTANT

Digital Marketing Executive

Sales Advisor (Part-time)

Office Manager

Operations & Administration Coordinator

Internal Communications Business Partner 6 Month FTC

Contact Centre Operations Manager

HR and Recruitment Administrator

Finance Assistant

Ground Operations Agent (9-month Fixed Term Contract)

Part-Time Executive Assistant

Team Leader

Administrator (Contract Support)

Business Support Officer

I want to receive the latest job alerts for business support in datchworth, hrt

Related Searches

Explore jobs in more locations

Job Introduction

Customer Service Advisor (Career Grade) (RP0194)

Jobseeker tools

Employer Tools

Browse

Stay Connected