Head of customer service Work, Jobs in Dedham, Ess (with Salaries)

Team Manager (Colchester Essex office location)
Spicerhaart —Colchester
- £28,000 - £35,000 a year
- Overtime
- Management
- Sales
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Transport Planner
Kersey Freight Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
12d
Hard Services Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business Support Manager
Ipswich Borough Council —Ipswich
- £42,839 - £45,091 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
- Employee assistance programme
- Sick pay
10d
Operations Manager (Repairs and Voids)
Havebury Homes —Bury St. Edmunds
- £57,352 a year
- Full-time
- Hybrid work
- Maintenance
- Annual leave
Quick apply
10d
Regional Head of Operations
Sanctuary Group —Felixstowe
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
1d
Service Advisor - HB Commercial - Trailer Division
HB Commercial Ltd —Ipswich
- From £32,500 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
2d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Account Manager
OCS Group —Ipswich
- 8 hour shift
- Microsoft Office
- IT
- Communication skills
Workforce Management Manager
Fred. Olsen —Ipswich
- Full-time
- Leadership
- Communication skills
- Employee discount
12d
Head of Hard Services Procurement
OCS Group —Ipswich
- Monday to Friday
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
Quick apply
Care Home Administrator
Memory Lane Care Homes —Clacton-on-Sea
- £12.71 - £13.00 an hour
- Part-time
- Management
- English
- Microsoft Office
- Free parking
Quick apply
5d
Caretaker
Pinnacle Group —Clacton-on-Sea
- £25,512.61 a year
- Full-time
- Carpentry
- Customer service
- Plumbing
- Annual leave
- Employee assistance programme
Quick apply
Experienced Property Manager
Sapphire Property Management —Colchester
- £30,000 - £38,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Customer Care Co-ordinator
Bloor Homes —Bury St. Edmunds
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Branch Manager
GoldUnion —Ipswich
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
Global Head of Marketing
Treatt —Bury St. Edmunds
- Full-time
- Hybrid work
- Marketing
- No degree
- Leadership
10d
Trainee Property Manager
Sapphire Property Management —Colchester
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Fundraising and Events Administrator (part-time)
Inspire Suffolk —Gainsborough
- £24,762 - £27,419 a year
- Part-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
6d
Health and Accessibility Coordinator
Fred. Olsen —Ipswich
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Employee discount
12d

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Team Manager (Colchester Essex office location)

Spicerhaart -
Colchester

Quick apply

Job details

Permanent | Full-time
£28,000 - £35,000 a year

Benefits

Health & wellbeing programme
Company pension
Company events
Employee discount
Referral programme

Qualifications

Management
Sales
Sales management
Customer service
Business development
Supervising experience
Team management
Real Estate
Staff training
Training & development
Communication skills
Negotiation

Full job description

Are you seeking your next management opportunity? Have you previously worked in Hospitality Management, Sales Management, Estate Agency, Residential Lettings or Contact Centre… then we might just have the role for you!

Location: Spicerhaart, Colwyn House, Sheepen Place, Colchester, Essex, CO3 3LD (please only apply if you live within a 20 mile radius of this location)

Salary: A basic salary between £27,000 - £29,000 per annum (based on sales management experience)

Working hours: Rota pattern covering early and late shifts Monday to Friday 9am to 6pm and 11am to 8pm. 1 in 3 Saturdays with a day off in lieu the following week. You must have the ability to work 40 hours per week as standard.

About Us:

Spicerhaart is one of the UK's leading estate agency groups. Our expansive residential sales and lettings network includes haart, Chewton Rose, Felicity J Lord, Haybrook, Howards, butters john bee, and Darlows. We also provide conveyancing, legal services, and financial services through our Just Mortgages division.

Why come and work for us?

Hear from some of our staff members by clicking on the following link: https://vimeo.com/949532366/29316ab109?share=copy

Role Overview of a Team Manager:

We are seeking a motivated and experienced Manager to lead a team of up to 16 sales agent at our Colchester Head Office. This role involves driving and managing team performance, and ensuring excellent customer service.

Main Duties and Responsibilities of a Team Manager:

· Achieve team KPI targets by ensuring every opportunity is captured, cross sold, ensuring business growth and client retention.

· Enhance team performance through targeted training and development.

· Represent and promote Spicerhaart’s brand values and core beliefs.

·· Operate within company standards, policies, and systems.

· Build and maintain relationships with our partners and regional managers.

· Conduct regular 1:1s, performance reviews, and return-to-work meetings.

· Deliver new starter inductions and act as a role model for the team.

Key Skills and Experience of a Team Manager:

· Strong teamwork and ability to create an enjoyable working environment.

· Exceptional customer service skills, exceeding customer expectations.

· Results-focused with a strong drive for business success.

· Commercially aware and follows company standards and procedures.

· Embraces responsibility, accountability, and demonstrates professionalism.

· Effective decision-making and problem-solving skills.

· Initiative and innovative thinking.

· Commitment to personal and professional development.

· Strong communication skills and the ability to build trusting relationships.

· Demonstrates role model behaviours with excellent attendance and timekeeping.

Rewards for a Team Manager:

· Competitive basic salary between £27,000-£29,000 per annum.

·· Comprehensive training from day one with ongoing coaching and development.

Interested in joining us as a Team Manager?

To apply, please submit your CV via Indeed. We look forward to hearing from you and potentially welcoming you to our dynamic team at Spicerhaart.

Finer Details

We are currently conducting our selection process using video software. To be eligible to proceed in our recruitment process, you will need:

Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate

We will also need

Proof of Address
National Insurance

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

#TeamLeader #SalesNeg #Negotiator #Valuer #AssistantManager #Manager #EstateAgency #Telesales #Upselling #Valuations #Progression #Spicerhaart #ContactCentre

Job Types: Full-time, Permanent

Pay: £28,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Health & wellbeing programme
Referral programme

Application question(s):

To be considered for this role you must answer the following selection questions, any candidates which fail to do this are automatically declined, thank you
Do you have either team leading, supervisor or team management experience
You are looking for a full time role, 40 hours per week which includes a 11-8 shift each weekday once a month and 1 in 3 Saturdays whereby a lieu day is given the following week or you can claim overtime

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in dedham, ess

Team Manager (Colchester Essex office location)

Transport Planner

Hard Services Category Manager

Business Support Manager

Operations Manager (Repairs and Voids)

Regional Head of Operations

Service Advisor - HB Commercial - Trailer Division

Customer Service Advisor - Remote

Account Manager

Workforce Management Manager

Head of Hard Services Procurement

Care Home Administrator

Caretaker

Experienced Property Manager

Customer Care Co-ordinator

Branch Manager

Global Head of Marketing

Trainee Property Manager

Fundraising and Events Administrator (part-time)

Health and Accessibility Coordinator

I want to receive the latest job alerts for head of customer service in dedham, ess

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