Client services manager Work, Jobs in Derby, Dby (with Salaries)

Client Services Manager
IYAN LTD —Derby
- £43,000 - £56,000 a year
- Weekend availability
- Supervising experience
- POS
- Organisational skills
Quick apply
2d
Project Coordinator
Avove —Derby
- £33,000 - £45,000 a year
- Full-time
- Construction experience
- Communication skills
- Employee assistance programme
Quick apply
FM Administrator
BAM UK & Ireland —Derby
- Word processing
- Computer literacy
- Databases
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
11d
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
Framework Manager
Assystem —Derby
- Project management
- Team management
- Contracts
Program Manager (F/M)
Dedienne Aerospace —Derby
- Engineering
- Business development
- Continuous improvement
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Sales Manager
Care UK —Derby
- £40,000 a year
- Weekend availability
- Customer service
8d
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Project Manager
Assystem —Derby
- Engineering
- ERP systems
- Microsoft Office
Entry Level Account Executive - Loughborough
Flourish —Loughborough
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Account Manager
CoMech Metrology Ltd —Derby
- £28,000 a year
- Full-time
- Remote
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Entry Level Account Executive - Mansfield
Flourish —Mansfield
- £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Liaison Officer
Network Plus —Alfreton
- Management
- Leadership
- Communication skills
Quick apply
Telesales & Sales Order Processor
The Bakewell Bakery —Bakewell
- £26,500 a year
- Full-time
- Microsoft Office
- Bakery
- Organisational skills
- Free parking
- Employee discount
Quick apply
Account Executive
Lemoncake Events —Lichfield
- £27,000 - £28,500 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Employee discount
Quick apply
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Customer Success Manager
nurtur.group —Derby
- £25,000 a year
- Weekend availability
- Hybrid work
- Free parking
- Sick pay

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Client Services Manager

IYAN LTD
Derby

Quick apply

Job details

Full-time
£43,000 - £56,000 a year
2 days ago

Qualifications

Meeting coordination
Customer relationship building
Front of house supervision
Guest relations
Food service team management
Client engagement
Coaching
Complaint handling
Performance management
Supervising experience
Client services
Food and beverage team management
Customer relationship management
Restaurant first-line management experience
POS
Organisational skills
Customer interaction
Leadership
Team motivation leadership
Communication skills
Food service management
Rota coordination

Full job description

Job Overview

We are seeking an energetic, reliable, and customer-focused Client Services Manager to lead our restaurant's customer service team and ensure every guest receives an exceptional dining experience. In this role, you will oversee front-of-house service, support and motivate staff, manage customer relationships, and ensure high standards of hospitality are maintained throughout the restaurant.

Your leadership will help create a welcoming atmosphere, improve customer satisfaction, resolve issues effectively, and support the smooth day-to-day operation of the restaurant. If you enjoy working with people, thrive in a fast-paced environment, and have a passion for excellent hospitality, this is an opportunity to make a meaningful impact.

Responsibilities

Lead and supervise the restaurant's customer service and front-of-house team
Ensure guests receive friendly, professional, and efficient service
Act as the main point of contact for customer questions, feedback, complaints, and special requests
Resolve customer issues promptly and professionally while maintaining a positive guest experience
Coordinate with kitchen and front-of-house teams to ensure smooth service and effective communication
Monitor customer satisfaction and identify opportunities to improve the dining experience
Train, coach, and support team members to maintain high standards of customer service
Organise team meetings, staff briefings, and ongoing customer service training
Assist with staff scheduling, daily responsibilities, and performance management
Monitor restaurant cleanliness, presentation, and service standards
Gather and review customer feedback to identify trends and areas for improvement
Support the restaurant manager with daily operations and service-related activities
Help maintain compliance with restaurant policies, health and safety requirements, and customer service standards
Build strong relationships with regular customers and ensure their needs are consistently met

Requirements

Proven experience in customer service, hospitality, restaurant management, or a similar supervisory role
Previous experience leading or supervising a customer service or front-of-house team
Excellent communication and interpersonal skills
Strong customer service skills with a professional and friendly approach
Ability to handle customer complaints and challenging situations calmly and effectively
Strong leadership skills with the ability to motivate and support a team
Excellent organisational skills and the ability to manage multiple priorities in a busy restaurant
Strong attention to detail and commitment to maintaining high service standards
Experience with EPOS/till systems and customer service tools is preferred
Understanding of restaurant operations, food service, and hospitality standards
Flexibility to work evenings, weekends, and public holidays when required

Pay: £43,000.00-£56,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in derby, dby

Client Services Manager

Project Coordinator

FM Administrator

Account Manager - Derby

Remedial Team Manager

Framework Manager

Program Manager (F/M)

JUNIOR SALES ADVISOR

Customer Sales Manager

Key Account Manager

Project Manager

Entry Level Account Executive - Loughborough

Customer Account Manager

Administrator

Entry Level Account Executive - Mansfield

Customer Liaison Officer

Telesales & Sales Order Processor

Account Executive

OHL Project Administrator

Customer Success Manager

I want to receive the latest job alerts for client services manager in derby, dby

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