Client services occupations Work, Jobs in Drumclog, Slk (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
Customer Onboarding Specialist
Firefish Software —Glasgow
- £35,000 - £40,000 a year
- Remote
- Human resources
- Employee discount
- Flexible schedule
Quick apply
9d
Client Service Specialist
Howden Group Holdings —Glasgow
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
8d
Resident Liaison Officer
Insulated Render Systems (Scotland) Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
Quick apply
1h
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
6d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Service Administrator
DTGen —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Coordinator
Johnson Controls —Bellshill
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Elis —Inchinnan
- Up to £27,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
14d
Contract Co-ordinator
GP Strategies Training Ltd —Glasgow
- £19,000 - £21,000 a year
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
6d
Customer Service Advisor
Balfour Beatty —Glasgow
- Hybrid work
- Master's degree
- Bachelor's degree
- Contracts
- Annual leave
6d
Customer Support Specialist - Aviation
Scottish Leather Group —Paisley
- £0.01 a year
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Customer Service Coordinator (FTC January 2027)
William Grant & Sons —Bellshill
- Customer service
- Communication skills
- Employee assistance programme
5d
Service Coordinator
Orona UK —Glasgow
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Account Coordinator
JLL —Glasgow
- Microsoft Office
Account Coordinator
JAA-Jones Lang LaSalle Limited —Glasgow
- Full-time
- Microsoft Office
- In-person
Quick apply
SaaS Field Technician
Teledyne Technologies Inc. —Renfrew
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Onboarding Specialist
Firefish Software —Glasgow
You’ll use your expertise in change management and deep understanding of the recruitment industry to guide and influence customers to adopt best practices,…
£35,000 - £40,000 a year
Quick apply
9d
Data Migration Specialist
Firefish Software —Glasgow
Medical cashback for optical, dental, therapy treatments and consultations up to £1170 per year for you, and additional allowance for dependent children.
£49,000 - £65,000 a year
Quick apply
6d

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client services occupations jobs near drumclog, slk

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in drumclog, slk

Retention Specialist

Customer Onboarding Specialist

Client Service Specialist

Resident Liaison Officer

Service Administrator

Customer Hire & Sales Coordinator

Service Administrator

Customer Service Coordinator

Customer Service Advisor

Contract Co-ordinator

Service Helpdesk Admin Support

Customer Service Advisor

Customer Support Specialist - Aviation

Customer Service Coordinator (FTC January 2027)

Service Coordinator

Account Coordinator

Account Coordinator

SaaS Field Technician

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