Complaints manager Work, Jobs in Dundee, Dnd (with Salaries)

Assistant Manager
Five Guys UK —Dundee
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Asset Services Manager
Hutchison Technologies —Dundee
- Full-time
- Continuous improvement
- IT
- In-person
Quick apply
Quality Partner - North Region
Priority Care Group Ltd —Dundee
- £45,000 - £50,000 a year
- Full-time
- Driving
- Travel
- Leadership
Quick apply
4d
Food and Beverage Manager
Carnoustie Golf Links —Carnoustie
- £40,000 - £45,000 a year
- Customer service
- Microsoft Office
- Hotel
7d
Customer Experience Advisor
Carnoustie Golf Links —Carnoustie
- Full-time
- Microsoft Office
- Hotel
- IT
7d
Jetty and Logistics Operations Manager
Defence Equipment and Support —Fife
- £36,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee discount
3d
Project Communications Officer
Balfour Beatty —Kirriemuir
- Hybrid work
- Marketing
- Computer literacy
- Education
- Annual leave
Maxi's Bar Manager
Carnoustie Golf Links —Carnoustie
- £35,000 a year
- Bar
- Customer service
- Microsoft Office
7d
Service Manager
Capability Scotland —Perth
- £44,100.21 a year
- Temporary
- Leadership
- Employee assistance programme
- Employee discount
13h
Food and Beverage Management Apprenticeship
Apex Hotels Ltd —Dundee
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
10d
Retail Supervisor (16 hrs)
Deichmann —Dundee
- Up to £13.91 an hour
- Part-time
- Customer service
- Supervising experience
- Leadership
Deputy Administration Manager
XPS Pensions Group —Perth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Assistant Manager - Swilcan Loft Restaurant, Old Course Hotel
The Old Course Hotel, Golf Resort and Spa —St. Andrews
- £34,866.56 a year
- Full-time
- Hospitality
- Bar
- Culinary experience
- Free parking
- Employee assistance programme
Quick apply
Food and Beverage Supervisor
Carnoustie Golf Links —Carnoustie
- £27,080 - £28,080 a year
- Full-time
- Serving
- Bar
- Hotel
7d
Seasonal Golf Operations Attendant
FAIRMONT —St. Andrews
- Part-time
- Restaurant experience
- Resort
Quick apply
Administration Technical Lead
XPS Pensions Group —Perth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Referral programme
Restaurant General Manager
GAD Corporation (do not delete) —Perth
- £11 - £22 an hour
- Night shift
- Computer literacy
- Analysis skills
- Quick service & fast food restaurant
- Annual leave
- Flexible schedule
12d
Customer Service Advisor - 20 Hours
Bestway Group —Perth
- Part-time
- Customer service
Quick apply
Breakfast and Afternoon Tea Supervisor
FAIRMONT —St. Andrews
- Full-time
- Hospitality
- Guest services
- Restaurant experience
- Employee discount
Quick apply
Retail Customer Service
Entain —Perth
- £13 an hour
- Overtime
- Cash handling

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complaints manager jobs near dundee, dnd

Assistant Manager

Five Guys UK -
Dundee

Apply Now

Job details

Permanent
From £35,870 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Profit & loss
IT
Food safety
Leadership

Full job description

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.

REWARDS

An achievable bonus scheme worth up to 15% of annual salary
An additional Secret Shopper bonus worth up to £2,000
High Performer Awards and Bonuses
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
33 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

Days out and social events
Invite to the annual Assistant Manager conference
Team competitions - Fry Cup and Olympics
Five Guys Perks - employee discount program
Access to wellbeing support and employee assistance programme (EAP)
Development opportunities to grow a career with us!
Enhanced Maternity & Paternity Leave
Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR

Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers
Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
Always leading with our values
Spotting potential and developing your team to ensure there is a strong talent pipeline

WHAT YOU BRING TO THE TABLE

Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Five Guys isn't just a job - it can be a career!

Apply Now

Refine Your Search

complaints manager jobs in dundee, dnd

Assistant Manager

Asset Services Manager

Quality Partner - North Region

Food and Beverage Manager

Customer Experience Advisor

Jetty and Logistics Operations Manager

Project Communications Officer

Maxi's Bar Manager

Service Manager

Food and Beverage Management Apprenticeship

Retail Supervisor (16 hrs)

Deputy Administration Manager

Assistant Manager - Swilcan Loft Restaurant, Old Course Hotel

Food and Beverage Supervisor

Seasonal Golf Operations Attendant

Administration Technical Lead

Restaurant General Manager

Customer Service Advisor - 20 Hours

Breakfast and Afternoon Tea Supervisor

Retail Customer Service

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