Patient access occupations Work, Jobs in Dursley, Gls (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
2d
Medical Administrator
Mount Pleasant Practice —Chepstow
- Up to £12.71 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Medical Secretary
Mount Pleasant Practice —Chepstow
- £12.80 an hour
- Part-time
- GP surgery experience
- Microsoft Office
- Administrative experience
Quick apply
4d
Patient Advisor / Treatment Assistant
Optimax Clinics Limited —Bristol
- £12.71 an hour
- Part-time
- Customer service
- Travel
- Patient care
- Annual leave
- Employee discount
Quick apply
4d
Care Navigator/Receptionist
Mount Pleasant Practice —Chepstow
- £12.71 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
Patient Administrator
Phoenix Health Group —Cirencester
- £13.59 an hour
- Part-time
- Microsoft Outlook
- In-person
- Office experience
Quick apply
6d
MEDICAL RECEPTIONIST
The Culverhay Surgery —Berkeley
- Part-time
- Organisational skills
- IT
- Communication skills
9d
Inpatient Booking Coordinator
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Part-time
3d
Administrator/Medical Secretary
Horfield Health Centre —Bristol
- From £12.21 an hour
- Part-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Employee discount
Quick apply
6d
Booking Coordinator - Gynaecology
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,272 a year
- Full-time
11d
Appointments Booking Officer, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- IT
- Annual leave
- Employee discount
4d
Receptionist - Orthopaedic & Fracture Clinic
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,272 a year
- Part-time
- Communication skills
Receptionist
mydentist —Bristol
- Up to £12.45 an hour
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
ASD Coordinator
Sirona care & health CIC —Whitchurch
- £25,760 - £27,476 a year
- Part-time
- School
- Annual leave
- Employee discount
6d
Radiotherapy Admissions Coordinator
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
5d
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
Appointment Clerk
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £25,272 a year
- Full-time
10d
Radiology Administrator
PracticePlusGroup —Bristol
- Monday to Friday
- Computer literacy
- Medical terminology
- Communication skills
Patient Advice and Liaison Service Advisor, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Receptionist & Admin Assistant
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £24,465 a year
- Full-time
- Computer skills
13d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year
2 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in dursley, gls

Patient Experience Coordinator

Medical Administrator

Medical Secretary

Patient Advisor / Treatment Assistant

Care Navigator/Receptionist

Patient Administrator

MEDICAL RECEPTIONIST

Inpatient Booking Coordinator

Administrator/Medical Secretary

Booking Coordinator - Gynaecology

Appointments Booking Officer, Band 2

Receptionist - Orthopaedic & Fracture Clinic

Receptionist

ASD Coordinator

Radiotherapy Admissions Coordinator

Administrator

Appointment Clerk

Radiology Administrator

Patient Advice and Liaison Service Advisor, Band 4

Receptionist & Admin Assistant

I want to receive the latest job alerts for patient access occupations in dursley, gls

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