Patient services team leader Work, Jobs in East Grinstead, Wsx (with Salaries)

Receptionist Minor Injuries Unit
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,272 a year
- Part-time
- Communication skills
3d
Care Navigator Assistant Team Leader
Tonbridge Medical Group —Tonbridge
- Full-time
- Customer service
- GP surgery experience
- English
- Annual leave
Quick apply
4d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Head of Clinical Services
Horder Healthcare —East Grinstead
- Full-time
- Leadership
- Communication skills
Team Leader at Deerswood Lodge
Shaw Healthcare —Crawley
- £15.36 - £16.00 an hour
- Weekend availability
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Customer Service Advisor
SES Water —Redhill
- £29,835 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Classroom Assistant (3 Roles Available)
masterclass —Crawley
- £92.63 - £103.63 a day
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
3d
Medical Secretary
Medserv —Haywards Heath
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Gym membership
Quick apply
Patient Access Administrator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £25,760 - £27,476 a year
- Full-time
- English
- Data entry
- Organisational skills
10d
Business Support Team Leader
HCRG Care Group —Redhill
- £26,250 - £30,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
3d
Welfare & Administration Manager (Fixed Term Residential Summer Contract)
ALPADIA Language Schools SA —Ardingly
- £22.06 an hour
- Microsoft Outlook
- English
- Microsoft Office
Quick apply
EYFS Learning Support Assistant
GLF Schools —Crawley
- £20,715.94 - £23,914.00 a year
- Full-time
- School
Bank Patient Access Administrator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £13.17 an hour
- Part-time
- English
- Data entry
- Organisational skills
9d
Team Leader
South London and Maudsley NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Full-time
- Patient care
- Care plans
- Leadership
PBS Lead Support Worker (Fern)
Aspens Charities —Pembury
- £13.32 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Physiotherapy Team Leader
Vita Health Group —London
- Administrative experience
- Travel
- Leadership
10d
Teaching Assistant
Aurora Academies Trust internal —Crawley
- £22,904.39 - £27,600.00 a year
- Part-time
- Classroom experience
- Communication skills
- School
- Employee assistance programme
- Employee discount
7d
Theatre Manager
Nuffield Health —Royal Tunbridge Wells
- Up to £63,700 a year
- Weekend availability
- Management
- Teaching
- Employee discount
- Gym membership
Interim Planned Care Senior Operational Manager
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £72,719 - £83,505 a year
- Full-time
- English
- Driving
- Organisational skills
6d
Macmillan Support Worker Team Leader
King's College Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Care plans
- Time management

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Receptionist Minor Injuries Unit

Queen Victoria Hospital NHS Foundation Trust -
East Grinstead

Apply Now

Job details

Part-time
£25,272 a year
3 days ago

Qualifications

Communication skills

Full job description

The post holder will manage the Reception desk and provide administrative support in the Minor Injuries Unit.

You should be confident in dealing with issues of confidentiality and ensuring patients details are accurately recorded.

You will work collaboratively alongside the clinical Team to ensure all service users are welcomed in a professional manner.

The post holder should have excellent communication skills, be a team player and have the ability to adapt to changes in the service as required.

To manage the Reception desk including greeting patients and visitors, booking patients in to be seen and directing them to the appropriate service if required.

To answer all non-clinical enquiries in a professional, empathetic, polite and courteous manner.

To undertake clerical duties as directed by clinical staff on duty or the Clinical Services Manager.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

The post holder is expected to deliver a responsive and high quality service to patients and their relatives/ carers.

Present a positive image of the service and the Trust by offering a warm welcome and reassurance to patients and relatives/ carers who may be anxious upon their arrival.

Manage the reception desk and ‘front-of-house’, greeting patients and visitors, ensuring they are directed to the appropriate waiting area or other departments as required.

Book patients in for registration to be seen in MIU, entering / updating demographic details on to appropriate booking systems.

Key responsibilities

Manage the reception desk and ‘front-of-house’, greeting patients and visitors, and ensure they are directed to the appropriate waiting area or other departments, as required, keeping them regularly informed of any delay.

Answer all non-clinical enquires either face to face or by telephone which may be of a sensitive nature in a professional, empathetic, polite and courteous manner.

Take and relay accurate messages for clinical staff and prioritise information as required.

Liaise with medical secretaries and ward clerks in other areas / departments across the Trust.

Deal with queries and challenging patients at reception knowing when to escalate to senior staff or when to request assistance.

Undertake clerical duties as directed by clinical staff on duty or the Clinical Service Manager.

Report any problems to the Shift Leader / Clinical Services Manager as appropriate.

Book patients into the Minor Injuries Unit, entering / updating demographic details on to Patient Centre / the Patient Administration System (PAS) and compile notes.

Collect and deliver post for both internal and external mail.

Collect and deliver notes to other departments within the hospital under the direction of clinical staff.

Undertake photocopying activities and the distribution of copies as required.

Collate stationery requests for ordering as and when required.

Ensure the waiting area are clean and tidy, reporting any issues to the Clinical Service Manager.

Undertake daily and monthly filing. Arrange transfer of files to Medical Records.

Enter basic data onto standard programmes (for example, using Excel).

Apply Now

Refine Your Search

patient services team leader jobs in east grinstead, wsx

Receptionist Minor Injuries Unit

Care Navigator Assistant Team Leader

Change Manager

Head of Clinical Services

Team Leader at Deerswood Lodge

Customer Service Advisor

Classroom Assistant (3 Roles Available)

Medical Secretary

Patient Access Administrator

Business Support Team Leader

Welfare & Administration Manager (Fixed Term Residential Summer Contract)

EYFS Learning Support Assistant

Bank Patient Access Administrator

Team Leader

PBS Lead Support Worker (Fern)

Physiotherapy Team Leader

Teaching Assistant

Theatre Manager

Interim Planned Care Senior Operational Manager

Macmillan Support Worker Team Leader

I want to receive the latest job alerts for patient services team leader in east grinstead, wsx

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