Head of customer service Work, Jobs in East Malling, Ken (with Salaries)

Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Travel
- Annual leave
Quick apply
Head of Global Procurement
Driscoll's, Inc. —Maidstone
- £305,000 - £380,000 a year
- Spanish
- English
- Master's degree
- Profit sharing
- Annual leave
Quick apply
11d
People Manager
Albatross Travel Group —Aylesford
- £40,000 - £45,000 a year
- Full-time
- Supervising experience
- Human resources
- Communication skills
- Free parking
- Sick pay
Quick apply
4d
Operations Manager
ASDA —Gillingham
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
13d
Account Manager – Midlands, South West of England and Wales
Social-ability Ltd —Tonbridge
- £35,000 - £45,000 a year
- Part-time
- Hybrid work
- CRM software
- Salesforce
- Travel
- Free parking
- Work from home
Quick apply
7h
Travel Contracting Support & Product Coordinator
Albatross Travel Group —Aylesford
- £27,690 a year
- Full-time
- Hotel
- Contracts
- In-person
- Free parking
Quick apply
6d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Night Supervisor
Admiral Slots —Maidstone
- £13.45 an hour
- Weekend availability
Quick apply
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
12d
Store Manager - Designate
Dunelm —Maidstone
- Customer service
10d
Client Relationship Executive
Commercial Services Group —West Malling
- Up to £30,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Customer Support & Sales Associate
Priory Direct —Aylesford
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Business development
- Free parking
- Work from home
Quick apply
11d
Assistant Operations Manager
Ben's Gutters Commercial Ltd —Forest Row
- £29,000 - £33,000 a year
- Full-time
- Management
- Customer service
- Computer literacy
Quick apply
11d
Fresh Manager
ASDA —Gillingham
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
2d
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Head of Content and Media Director
036 Group Company Limited —Wickford North
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Social media management
- AI
Quick apply
Regional Director- Contract Operations
City Plumbing —Royal Tunbridge Wells
- Full-time
- Continuous improvement
- Team management
- Training & development
- Annual leave
- Employee assistance programme
4h
Manager - Bluewater
Hush Homewear Ltd —Bluewater
- £33,000 - £35,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
Receptionist
Dandara —Royal Tunbridge Wells
- Customer service
- Microsoft Office
- Front desk
- Employee assistance programme
14d

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Head of New Business

Commercial Services Group -
West Malling

Quick apply

Job details

Permanent | Full-time
£65,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Sales
Sales pipeline
Communication skills

Full job description

Location: Kings Hill / Hybrid

Salary/package: £65,000 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

As the Head of New Business at LASER Energy, you will take the lead on identifying new opportunities, building senior relationships and driving sustainable growth across our target markets. This is a highly visible role where you'll represent the business externally, build our presence across the public sector and play a key part in shaping future success.

This role would suit someone with proven energy sector experience who thrives on creating new opportunities and building meaningful commercial relationships. You'll be commercially driven, confident operating in the market and comfortable engaging senior decision-makers to support sustainable business growth.

Who we are

LASER Energy's mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

Why this role matters

You will play a key role in expanding LASER Energy's customer base, developing strategic relationships and creating a strong pipeline of new business opportunities. This is a role where commercial judgement, market knowledge and relationship building skills are essential, with responsibility for driving new customer acquisition and supporting the long term growth of the business.

What you’ll be doing

Creating and maintaining a high-quality pipeline of qualified opportunities to support sustainable revenue growth.
Identifying, targeting and securing new customers across key public sector markets.
Building and maintaining senior stakeholder relationships to strengthen market presence and generate new opportunities.
Representing LASER Energy at industry events, sector forums and customer engagements.
Leading the identification and prioritisation of target markets, sectors and strategic accounts.
Managing the early stages of the sales lifecycle, including prospecting, qualification and opportunity development.
Working collaboratively with marketing, commercial and bid teams to maximise lead generation and conversion activity.
Using market intelligence, customer insight and performance data to inform strategic decision-making.
Driving team performance through effective KPI management, forecasting and pipeline reporting.
Providing leadership and direction to the Business Development function to support the achievement of growth targets.
Contributing to wider commercial strategy and continuous improvement initiatives across the Sales and Marketing function.

What we’re looking for

Proven experience generating new business opportunities within the energy sector.
Strong understanding of energy markets, customers and commercial drivers.
Experience developing and managing successful sales pipelines.
A track record of achieving revenue, margin or growth targets.
The ability to build credibility and strong relationships with senior stakeholders.
Strong commercial awareness and the ability to identify high-value opportunities.
Experience using KPIs, performance metrics and CRM systems to drive results.
Excellent communication, presentation and networking skills.
Confidence working independently and representing a business externally.
Public sector knowledge would be advantageous, although not essential.
A resilient, proactive and solutions-focused approach.
The ability to turn market opportunities into tangible business outcomes.

What you’ll get in return

Salary of £65,000 per annum + bonus scheme and car allowance.
25 days annual leave, rising to 27 after four years.
Birthday Day Off.
One concessionary day during the Christmas period.
Pension scheme with 6% employer contribution.
Life assurance cover.
Access to Learning & Development opportunities via our CSG Academy.
Hybrid working, with regular travel and monthly office attendance in Kings Hill, Kent.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Quick apply

Refine Your Search

head of customer service jobs in east malling, ken

Head of New Business

Head of Global Procurement

People Manager

Operations Manager

Customer Service Representative

Account Manager – Midlands, South West of England and Wales

Travel Contracting Support & Product Coordinator

Facilities Service Desk Team leader (Maternity Cover) Full time

Night Supervisor

Operations Manager (Delivery and Schemes)

Store Manager - Designate

Client Relationship Executive

Customer Support & Sales Associate

Assistant Operations Manager

Fresh Manager

Client Resident Liaison Officer - Social Housing

Head of Content and Media Director

Regional Director- Contract Operations

Manager - Bluewater

Receptionist

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