Customer support administrator Work, Jobs in Eastleigh, Eng (with Salaries)

Customer Services Administrator
Alpha Laboratories Limited —Eastleigh
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
1d
Vehicle Invoicing Administrator
Carsa Limited —Eastleigh
- Up to £26,602.03 a year
- Full-time
- Administrative experience
- Data entry
- Mechanical knowledge
- Free parking
Quick apply
3d
Medical Records Administrator
Nuffield Health —Eastleigh
- £13.10 an hour
- Part-time
- Customer service
- Microsoft Office
- Communication skills
3d
Receptionist/Administrator
Shentons Solicitors —Winchester
- £22,000 - £26,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
1d
Receptionist in a Private Orthodontic/Dental Practice
Specialist Orthodontic Practice —Winchester
- From £12.71 an hour
- Full-time
- English
- Administrative experience
- In-person
- Employee assistance programme
- Referral programme
Quick apply
5d
School Administrator/Receptionist
Zero Corp —Southampton
- £16.73 - £18.00 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Administrator/Customer Service Advisor
The Polyclear Group —Southampton
- From £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
Quick apply
Administration and Office Support Assistant
Hampshire and Isle of Wight ICB —Eastleigh
- £25,760 - £27,476 a year
- Full-time
- Employee discount
- Sick pay
8d
Sales Administrator - Part Time
André's Blinds —Abbotts Ann
- From £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Despatch & Customer Services Administrator
Specialised Polymer Engineering Ltd —Southampton
- £28,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
5d
Receptionist - Southampton
Rapport —Southampton
- £31,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Receptionist and Office Administrator
Kraken Works Limited —Fareham
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Administrative Assistant
Holy Family Catholic Primary School —Southampton
- From £22,695 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
- Free parking
Quick apply
1d
Administrator
Kiwi & Yuzu —Southampton
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
2d
Office Sales and Administrator
Andover Mot & Servicing Ltd —Andover
- Up to £40,000 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Employee discount
Quick apply
4d
Administrative Assistant
Southampton City Council —Southampton
- £26,402 a year
- Full-time
- Organisational skills
- IT
- School
22h
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Logistics Administrator
Dawson Forte —Southampton
- £26,000 - £27,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
Quick apply
2d
Customer Support Administrator
Cleansing Service Group Limited —Whiteley
- £28,371 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
HR Administrator
Purple Oak Support —Andover
- £27,168.80 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
3d

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customer support administrator jobs near eastleigh, eng

Customer Services Administrator

Alpha Laboratories Limited -
Eastleigh

Quick apply

Job details

Full-time
£25,000 - £30,000 a year
1 day ago

Benefits

Free parking
Casual dress
Company pension
Company events
Private medical insurance
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Order management system
Customer service
Microsoft Office

Full job description

To provide exceptional customer service by managing customer queries, processing orders, and resolving issues efficiently and in line with customer services standards. Along with the Customer Services Manager, the role ensures the smooth operation of the department and delivers a high standard of service to both internal and external stakeholders, ensuring the business reputation for service excellence.

Key Accountabilities/Responsibilities

Customer Support:

· Act as the first point of contact for customer enquiries ensuring prompt and professional responses.

· Resolve customer issues, including complaints and returns, in a timely and efficient manner.

Order Management:

· Handle UK orders, Export orders, Scheduled orders and Managed Services orders, ensuring all are processed accurately and efficiently.

· Monitor and manage backorders, ensuring timely communication with customers and fulfilment of outstanding items.

Collaboration and Coordination:

· Liaise with internal departments, Sales and Warehouse, to ensure all orders are fulfilled and delivered on time and in full.

· Proactively communicate with stakeholders about order status, delays or changes.

Administrative Duties:

· Maintain and update customer records in ERP and CRM systems, ensuring data accuracy.

· Prepare and distribute order confirmations, invoices, and other related documentation.

Quality and Compliance:

· Ensure all customer interactions adhere to company standards and regulatory requirements.

Continuous Improvement:

· Identify and escalate recurring issues or process inefficiencies to the Customer Services Manager.

· Participate in training sessions and contribute to developing best practices within the team.

Other duties

· Provide support to the Customer Services Manager with projects or initiatives to improve departmental efficiency and customer satisfaction.

· Assist with the onboarding and training of new team members as required.

· Support the coordination of customer communications, such as updates on delays, product launches, or service changes.

Handle additional administrative tasks or responsibilities as assigned by the Customer Services Manager to meet business needs.

Key Business Relationships

· Internal: Customer Services Manager, Sales Team, Warehouse Team, Finance Department, IT Support, Purchasing.

· External: Customers, Distributors, and other third-party partners as required.

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Sick pay

Application question(s):

Are you proficient in the use of Microsoft Office (Word, Excel and Outlook)?

Experience:

Customer service: 1 year (required)
Order management system: 1 year (required)
CRM software: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support administrator jobs in eastleigh, eng

Customer Services Administrator

Vehicle Invoicing Administrator

Medical Records Administrator

Receptionist/Administrator

Receptionist in a Private Orthodontic/Dental Practice

School Administrator/Receptionist

Administrator/Customer Service Advisor

Administration and Office Support Assistant

Sales Administrator - Part Time

Despatch & Customer Services Administrator

Receptionist - Southampton

Receptionist and Office Administrator

Administrative Assistant

Administrator

Office Sales and Administrator

Administrative Assistant

Medical Records Administrator - Bank

Logistics Administrator

Customer Support Administrator

HR Administrator

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