Customer specialist Work, Jobs in Eaton Socon, Cam (with Salaries)

Customer Order Management Specialist
VIP Gaming Entertainment and Technology Services —Peterborough
- £2,500 - £3,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
1d
Customer Support Specialist
StackCX LTD —Cambridge
- £25,500 - £35,000 a year
- CRM software
- Customer service
- In-person
Quick apply
9d
Retail Branch & Transfer Manager
WeBuyAnyCar —St. Neots
- £28,200 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Admissions Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Hybrid work
- Research
- University
- Annual leave
- Employee discount
2d
Field Sales Support
Comfort Plus Products —Letchworth
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Computer literacy
- Annual leave
Quick apply
2d
Trade Sales Assistant
T. Brooker & sons Ltd —Hitchin
- Up to £13.45 an hour
- Overtime
- Sales
- Customer service
- Merchandising
- Free parking
- Employee discount
Quick apply
10d
Estate Agent
Connells Group —St. Neots
- £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
Quick apply
3d
Customer Support Specialist
Mettler Toledo —Royston
- Continuous improvement
- Communication skills
- Annual leave
Project Support Administrator
Power Distribution Support Ltd —Willingham
- From £2,600 a month
- Overtime
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
22h
Broker Support Specialist
Vindis Group —Huntingdon
- £28,500 a year
- Employee assistance programme
Customer Service Advisor
Copart —Bedford
- £27,976 a year
- Monday to Friday
- Communication skills
- Employee discount
- Life insurance
Quick apply
2d
Sales Executive
Vindis Group —Huntingdon
- £20,000 a year
- Customer service
- Employee assistance programme
Administrator
Active Care Group —Bedford
- £27,927.79 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Quick apply
1d
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Team Administrator
Cambridgeshire and Peterborough NHS Foundation Trust —Huntingdon
- £25,760 - £27,476 a year
- Full-time
6d
Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Referral programme
Quick apply
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Merchandising
- Free parking
- Annual leave
Quick apply
Transport Administrator – Specialist Haulage
RJC Lowloaders Ltd —Rushden
- £41,600 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
Quick apply
2d
Court Associate
HM Courts & Tribunal Service —Cambridge
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
12d
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
4d

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customer specialist jobs near eaton socon, cam

Customer Order Management Specialist

VIP Gaming Entertainment and Technology Services
Peterborough

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month
1 day ago

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
Returns processing
Logistics
Process improvement
ERP software
Internal department liaison
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

About the Role

An order may begin with a customer request, but getting it successfully through the business can involve stock checks, internal approvals, delivery dates, logistics arrangements, invoices, and several teams working from the same information.

As a Customer Order Management Specialist, you will manage customer orders from initial entry through to completion. You will act as a key point of contact for assigned accounts, ensuring orders are processed accurately, progress is communicated clearly, and delays or discrepancies are resolved before they become larger service issues.

This is a hands-on coordination role where priorities can change throughout the day. You may be confirming availability for a new order in the morning, investigating a delayed shipment before lunch, and later working with finance or logistics teams to correct an order or update a customer on a revised delivery date.

Responsibilities

Manage customer orders from initial receipt through processing, dispatch, and completion.
Enter and maintain accurate customer, product, pricing, and delivery information within internal systems.
Review incoming orders for completeness and resolve missing or conflicting information.
Confirm order acknowledgements, expected delivery dates, and relevant service information with customers.
Monitor open orders and identify potential delays before scheduled delivery dates are affected.
Coordinate with warehouse, logistics, purchasing, finance, and operational teams regarding order requirements.
Investigate stock shortages, delivery delays, incorrect quantities, and other order discrepancies.
Provide customers with accurate updates regarding order status and expected delivery.
Process order amendments, cancellations, returns, and replacement requests when required.
Maintain accurate notes and communication records for assigned customer accounts.
Support the resolution of invoice or pricing queries by reviewing order documentation.
Coordinate urgent or priority orders with the appropriate internal teams.
Track proof of delivery and follow up on incomplete or disputed deliveries.
Prepare routine reports covering outstanding orders, delays, customer requests, and fulfilment performance.
Maintain customer account information and ensure records remain current.
Escalate recurring fulfilment or service problems to the appropriate operational team.
Help improve order handling procedures by identifying common causes of errors or delays.

Qualifications

Previous experience in order management, customer operations, sales administration, customer service, logistics administration, or a similar role is preferred.
Strong organisational skills and the ability to manage multiple customer orders simultaneously.
Good working knowledge of Microsoft Excel, Outlook, and Word.
Experience using ERP, CRM, order management, or inventory systems would be advantageous.
Strong written and verbal communication skills.
Comfortable communicating with customers regarding orders, delays, and service issues.
High level of accuracy when working with quantities, pricing, delivery dates, and customer information.
Ability to investigate problems and coordinate with different teams to reach a resolution.
Experience within technology, manufacturing, distribution, gaming, or another product-based business would be beneficial.
Ability to work with changing priorities while maintaining accurate records.

Pay: £2,500.00-£3,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in eaton socon, cam

Customer Order Management Specialist

Customer Support Specialist

Retail Branch & Transfer Manager

Admissions Administrator

Field Sales Support

Trade Sales Assistant

Estate Agent

Customer Support Specialist

Project Support Administrator

Broker Support Specialist

Customer Service Advisor

Sales Executive

Administrator

Customer Service Specialist

Team Administrator

Insurance Consultant/Insurance Broker

Buying & Merchandising Admin Assistant

Transport Administrator – Specialist Haulage

Court Associate

Analyst

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