Retention manager Work, Jobs in Eccles, Gtm (with Salaries)

Senior Client Success Manager
DCBL —Runcorn
- £45,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
6d
CRM Manager
carloans 365 —Sale
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- In-person
- Employee assistance programme
Quick apply
1d
Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Customer Success Manager
SweetPeak Customer Solutions Ltd —Manchester
- £3,800 - £7,800 a month
- Full-time
- CRM software
- Microsoft Office
- Bachelor's degree
- Free parking
- Store discount
Quick apply
12d
Regional Transport Manager
EMR Group —Salford
- Full-time
- Continuous improvement
- Annual leave
Quick apply
People & Culture Manager
Deckers Group —Rochdale
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Work from home
- Employee discount
Quick apply
4d
Account Manager
Clarity Travel —Manchester
- Full-time
- Remote
- CRM software
- Travel
- Resort
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
19h
Business Development Manager (BDM)
Fluidic Limited —Warrington
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- CRM software
- Management
- Free parking
- Annual leave
Quick apply
Senior Marketing Manager
Spliit LTD —Manchester
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Travel
- Financial services
- AI
Quick apply
4d
CEO of Lettings Company
Let Property —Manchester
- £85,000 - £120,000 a year
- Full-time
- Business development
- In-person
- Leadership
Quick apply
Customer Success Manager
Mindbody —Manchester
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Responsible Individual (RI) – Children's Residential Services
Capricorn Care NW ltd —Knowsley
- £75,000 - £80,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
5d
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14d
Area Support Manager
Aspens —Manchester
- Full-time
- Hospitality
- Sales
- Customer service
HR Operations Lead
Beyond Blue Insight Limited —Manchester
- From £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Employee assistance programme
Quick apply
Bright Exchange Sales Manager
Bright HR Limited —Manchester
- Up to £50,000 a year
- Monday to Friday
- Business development
- Presentation skills
- Team management
- Employee assistance programme
- Employee discount
Duty Manager Grand Central
Life Leisure —Stockport
- From £31,484 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
4d
Regional Operations Manager
OCS Group —Manchester
- Microsoft Office
- Continuous improvement
- Travel
Quick apply
4d
CRM Manager
Valentte —Winsford
- £40,000 - £60,000 a year
- Full-time
- CRM software
- Heavy lifting
- Analysis skills
- Work from home
- Employee discount
Quick apply
4d

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Senior Client Success Manager

DCBL -
Runcorn

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
6 days ago

Benefits

Free parking
Employee assistance programme
On-site parking

Qualifications

Account-based growth strategy development
Client engagement
Stakeholder liaison
Data analysis skills
Analysis skills
Presentation skills
Partnership building
Relationship management
Account management

Full job description

Senior Client Success Manager

Salary: £45,000 - £55,000 (Depending on Experience) + Excellent Benefits

Location: Runcorn (Office Based)

Hours: Monday - Friday | No Weekends | Early Finish Fridays

Join one of the UK's most recognised names in Legal & Debt Resolution.

This is a senior client-facing role for an experienced relationship manager who can operate strategically and build trusted partnerships with major UK Clients. Working alongside our Head of Client Services, you will take ownership of high-profile accounts and help shape the continued development of our award-winning Client Services function.

If you want to influence client strategy, strengthen relationships and make a visible commercial impact, we would like to hear from you.

About DCBL

Established in 2001, DCBL has become one of the UK's leading providers of Debt Resolution, High Court Enforcement and Legal Services.

Operating across DCBL and DCB Legal, we work with many of the country's most recognised organisations, providing market-leading recovery solutions supported by innovative technology, exceptional customer service and industry-leading compliance standards.

Our business continues to experience significant growth, creating an exciting opportunity for an ambitious senior client professional to become part of our journey.

The Opportunity

Reporting into the Head of Client Services, you'll play a key role in developing and strengthening strategic client relationships across the Group.

You'll act as the senior day-to-day contact for a portfolio of high-value clients, ensuring exceptional service delivery while identifying opportunities to improve performance, strengthen partnerships and support future growth.

You'll regularly engage with senior decision-makers, presenting business performance, discussing commercial opportunities and helping clients maximise the value of our services.

This is a highly visible role offering genuine influence across the organisation.

Key Responsibilities

Build trusted relationships with senior client stakeholders, from Operational Managers through to Directors and Board-level executives.
Own a portfolio of strategic clients, ensuring outstanding service delivery and long-term client retention.
Develop and deliver strategic account plans aligned with both client objectives and DCBL's commercial goals.
Analyse operational and commercial performance data to identify trends, opportunities and service improvements.
Work closely with Operations, Legal, IT, Finance and Commercial teams to deliver seamless client outcomes.
Act as the senior escalation point for complex client issues, taking ownership through to resolution.
Identify opportunities for organic account growth and support wider commercial initiatives across the Group.

What We're Looking For

We're looking for someone who already understands what excellent strategic client management looks like. You'll have experience managing complex client relationships within a professional, regulated or business-to-business environment and be confident engaging with senior stakeholders.

Ideally you'll bring:

Experience within Client Success, Client Services, with a proven track record of managing high-value client relationships.
Strong commercial awareness with the ability to identify opportunities for growth and added value.
Excellent analytical skills with confidence interpreting data and translating insights into meaningful recommendations.
A proactive, solutions-focused approach with a genuine desire to deliver exceptional client outcomes.

This Role Isn't For Everyone

We're looking for someone who wants to make a genuine impact. This isn't a role for someone who simply maintains customer accounts.

You'll be expected to challenge constructively, influence decision-making, identify opportunities, solve complex problems and become an integral part of our clients' businesses.

If you're comfortable presenting in boardrooms, building relationships with senior stakeholders and taking ownership of strategic client partnerships, you'll thrive here.

What You'll Receive

Salary of £45,000 - £55,000 depending on experience.
Early finish every Friday.
30 days holiday including Bank Holidays.
Free on-site parking.
Employee Assistance Programme.
Complimentary refreshments.
Monthly company lunches.
Structured induction into our industry and specialist services.
Genuine opportunities for career progression within one of the UK's fastest-growing organisations.

Why Join DCBL?

You'll be joining an ambitious business with a reputation for innovation, compliance and exceptional client delivery.

More importantly, you'll be joining a leadership team that genuinely values ideas, encourages initiative and gives talented people the opportunity to influence the direction of the business.

If you're looking for a role where you can build meaningful client relationships, contribute commercially and develop your career within an award-winning organisation, we'd love to hear from you.

Quick apply

Refine Your Search

retention manager jobs in eccles, gtm

Senior Client Success Manager

CRM Manager

Activation & Engagement Manager

Customer Success Manager

Regional Transport Manager

People & Culture Manager

Account Manager

Customer Experience Director

Business Development Manager (BDM)

Senior Marketing Manager

CEO of Lettings Company

Customer Success Manager

Responsible Individual (RI) – Children's Residential Services

Account Manager

Area Support Manager

HR Operations Lead

Bright Exchange Sales Manager

Duty Manager Grand Central

Regional Operations Manager

CRM Manager

I want to receive the latest job alerts for retention manager in eccles, gtm

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