Team administrator Work, Jobs in Elephant & Castle, Gtl (with Salaries)

Patient Pathway Administrator (Billings Team)
OneWelbeck Skin Health and Allergy —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Work from home
- Employee discount
Quick apply
Care Home Administrator
Beaumont Court Care Home —London
- £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Referral programme
Quick apply
14h
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
IFA Administrator
Fleet Street Wealth —London
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- In-person
Quick apply
Office Administrator - Central London
Foxtons —London
- £26,000 a year
- Annual leave
- Sick pay
Quick apply
9d
Office Administration Assistant
TES Facilities Management —London
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Service Administrator
Reltech Solutions Ltd —London
- £27,860 - £28,860 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Sick pay
Quick apply
2d
Office Administrator
David Andrew —London
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
10d
Administrator
Carflow —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health & wellbeing programme
- Work from home
Quick apply
Team Administrator
The Nursing and Midwifery Council —London
- £26,247 - £30,023 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
People Administrator
Immediate Media Co —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
1d
Team Administrator
Pinsent Masons —London
- Full-time
- Travel
- Annual leave
- Gym membership
Central Office Administrator
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Administrator/Accounts/IT
Little Diamonds Ltd —East London
- From £26,500 a year
- 8 hour shift
- Microsoft Office
- Accounting
- IT
- Free parking
- Sick pay
Quick apply
16h
Patient Administrator (Bank)
Circle Health Group —London
- £12.71 an hour
- Part-time
- Hospital
- Annual leave
14d
Registry Administrator
Mander Portman Woodward —South Kensington
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Sick pay
Quick apply
7d
Education Administrator x3
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Office experience
- Annual leave
- Employee assistance programme
8d
Co-ordinator
Mears Group —London
- Up to £32,000 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
4d
Team Administrator and Case Manager
Howden Group Holdings —London
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Travel
Administrator
VDM Roofing Ltd —Fulham
- £16,000 - £22,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d

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Patient Pathway Administrator (Billings Team)

OneWelbeck Skin Health and Allergy
London

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Cycle to work scheme
Company pension
Work from home
Private medical insurance
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Microsoft Office
Analysis skills
Organisational skills
A Level

Full job description

Patient Pathway Administrator (Billings Team)

Job Description:

Full Time Position 40 Hours a week

Reporting to Lead Patient Pathway Administrator / Business Office Lead

Summary

We are seeking administrative staff experienced in self-pay and insurance billing that are impeccably presented with a warm professional manner to join our team at a private outpatient centre on Welbeck Street, in Central London
We understand what an important role the patient pathway administrator has and that our staff are essential to our reputation
This is a unique opportunity to work with a group of leading consultants within a growing and dynamic organisation. You will be joining us as we continue to develop our centres and enhance our patient experience, with opportunities for personal and professional development.
Welbeck London is developing several other centres on 1 Welbeck Street, which will be linked but operate independently. Further centres are also under development or planned around the UK and internationally.

Main duties and responsibilities

· To create a positive first and lasting impression by offering our visitors and patients a warm and professional welcome.

· To support and facilitate a smooth financial patient journey through the centre with a patient-centred approach, ensuring clarity and transparency of all costs and billing processes.

· To take ownership of patient billing pathways, including:

Raising accurate invoices for self-pay patients
Processing insured billing submissions in line with insurer requirements
Ensuring completeness and accuracy of billing data prior to submission

· To manage complex insurance billing processes, including:

Verification of patient eligibility and policy benefits
Obtaining and validating pre-authorisations for procedures and diagnostics
Understanding and applying CCSD codes and insurer-specific rules
Identifying and managing shortfalls, exclusions, and co-payments
Resolving rejected or queried claims in a timely manner
Liaising directly with insurers regarding complex or disputed claims

· To support patients with billing-related enquiries, including sensitive conversations around insurance cover, shortfalls, and financial responsibility, providing clear and empathetic communication.

· To proactively contact patients regarding outstanding balances, including:

Communicating unpaid fees via telephone and email in a professional and sensitive manner
Explaining charges, outstanding balances, and payment expectations clearly
Supporting patients in understanding their financial responsibility where insurance does not fully cover treatment
Agreeing payment plans where appropriate in line with centre policies

· To assist with debt management processes, including:

Monitoring aged
Debt and highlighting overdue accounts
Following up outstanding payments in a timely and consistent manner
Escalating complex or long-outstanding debts in line with internal procedures
Working collaboratively with the Business Office to minimise bad debt and optimise collections

· To manage billing inboxes, ensuring all queries are triaged and responded to efficiently and within agreed timelines.

· To ensure that all services, procedures, and consumables are captured accurately and billed in accordance with consultant instructions and centre policies.

· To work closely with consultants, medical secretaries, and clinical teams to ensure accurate charge capture and appropriate coding for all activity.

· To support credit control processes where required, including following up outstanding balances and assisting in debt resolution.

· To ensure that patient records and billing information are accurately maintained on relevant electronic systems.

· To undertake daily, weekly, and monthly checks and audits relating to billing accuracy, revenue capture, and compliance with centre and insurer policies.

· To support the Business Office / Admin Lead and Centre Director in maintaining an efficient, compliant, and high-performing billing function.

· To help implement new ways of working to improve billing efficiency, reduce errors, and enhance the overall patient financial experience.

· To maintain strict confidentiality at all times.

· To serve and protect the healthcare community by adhering to professional standards, hospital policies and procedures, and regulatory requirements.

· To provide support and cross-cover across the wider administrative team, including front-of-house where required.

· Enhances centre reputation by accomplishing new and different requests; exploring opportunities to add value to role and exceed expectations at every point of patient contact.

· Strong working knowledge of Microsoft Excel and Outlook.

· Performs other miscellaneous duties as required.

Profile

Education and experience

· Experience in a private healthcare environment (essential)

· Previous experience within a billing, finance, or business office role (essential)

· Strong experience in complex private medical insurance billing and claims management (essential)

· Understanding of CCSD coding, insurer requirements, and pre-authorisation processes (essential)

· Higher education (A Levels) (desirable)

· Experience in a high-quality customer-facing role, 5-star hospitality experience ideal

· Experience utilising MS Office (Word, Excel, Outlook)

· Ability to communicate effectively both orally and in writing and to establish and maintain cooperative working relationships

· Experience handling confidential and sensitive information (essential)

Key Skills

· Excellent interpersonal skills

· Excellent organisational skills

· Strong attention to detail, particularly in financial accuracy and billing processes

· The ability to work autonomously as well as part of a team

· The ability to work across functions and manage pressure in a fast-paced environment

· Diplomacy and professionalism when handling sensitive financial and insurance matters

· Strong analytical and problem-solving skills, particularly in resolving complex billing queries

· A high level of numerical and literacy skills to support billing, reconciliation, and reporting

· High levels of motivation

Salary & Benefits

Competitive salary (experience dependent).
Private healthcare
5% Contributory pension scheme.
27 days holiday
Life Insurance Benefit

Pay: £28,000.00-£32,000.00 per year

Benefits:

Cycle to work scheme
Employee discount
Private medical insurance
Sick pay
Work from home

Work Location: In person

Quick apply

Refine Your Search

team administrator jobs in elephant & castle, gtl

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Office Administrator - Central London

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Administrator

Team Administrator

People Administrator

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Central Office Administrator

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