Service coordinator Work, Jobs in Ely, Crf (with Salaries)

Service & Repairs Coordinator
Kitchen Economy & Budd Electrical —Cardiff
- £24,862.50 a year
- Full-time
- CRM software
- Computer literacy
- English
Quick apply
6d
Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
11d
Fleet Coordinator
The AA —Cardiff
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
4h
Workplace Co-ordinator
Transport for Wales —Pontypridd
- Computer literacy
- Computer skills
3h
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Databases
- Front desk
2d
Operations and customer service coordinator
Direct Storage —Cardiff
- From £13 an hour
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
7d
ACTIVITIES COORDINATOR
Forge Care Homes Ltd —Ely
- From £13.45 an hour
- Full-time
- Team management
- Annual leave
Quick apply
Warehouse Operations Coordinator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £2,300 - £2,500 a month
- Full-time
- Team management
- Warehouse experience
- Computer skills
Quick apply
7d
Bureau Services Co-Ordinator
Savills —Cardiff
- Full-time
- Organisational skills
- Annual leave
People Development Assistant
Trivallis —Pontypridd
- £32,296 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
PDOC Administrator/Data Coordinator
Cardiff and Vale University Health Board —Llandough
- £28,819 - £31,626 a year
- Part-time
- Rehabilitation centre
- IT
- Communication skills
2d
Senior Contracts Administrator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £3,500 - £3,700 a month
- Full-time
- Mentoring
- Contracts
- Communication skills
Quick apply
Contracts & Compliance Coordinator
Apprenticeship Group Wales Ltd —Caerphilly
- £28,000 a year
- Full-time
- Management
- Databases
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Operations Coordinator
IES —Bristol
- £28,500 - £34,500 a year
- Weekend availability
- Microsoft Word
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
7d
Healthy Homes Team Leader
Hedyn —Malpas
- £45,368 - £45,638 a year
- Full-time
- Budgeting
- Training & development
- Annual leave
6d
Deputy Manager
Phillips1924 Homecare Services Ltd —Cardiff
- £28,000 - £32,000 a year
- Full-time
- Team management
- In-person
- Care plans
Quick apply
7h
Clinical Education Coordinator
EAANSA Clinical Education Services —Cardiff
- £2,600 - £3,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
5d
Buying Coordinator
Welsh Water —Cardiff
- £28,065 - £31,887 a year
- Customer service
- Writing skills
- Computer skills
1d
Community Engagement Coordinator
Hafod —Treharris
- £31,000 a year
- Part-time
- Recruiting
- Communication skills
8d
Booking Agent & Sales Coordinator
Assured Electrical Solutions —Barry
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
5d

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service coordinator jobs near ely, crf

Service & Repairs Coordinator

Kitchen Economy & Budd Electrical
Cardiff

Quick apply

Job details

Full-time
£24,862.50 a year
6 days ago

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Stakeholder liaison
English
Email software
Appointment booking and call handling
Data entry
Customer support
Customer interaction
Phone etiquette

Full job description

Job Overview
We are looking for a highly organised, computer-literate and customer-focused Service & Repairs Coordinator to join our office-based team.

This is a varied coordination role managing multi-channel customer enquiries across phone, email, CRM and supplier portals. You will be a key contact for customers, trade accounts, suppliers and service engineers, helping to ensure enquiries, bookings and follow-up actions are handled accurately and professionally.

The role will mainly involve taking customer calls, booking repairs, updating CRM records, processing payments, managing emails, liaising with suppliers and coordinating work for our service engineers. You will also support wider appliance-related enquiries, including showroom, spares and small appliance repair enquiries.

At peak times, the workload can be fast paced, so the right person will be calm, organised, logical and able to manage multiple tasks while following processes accurately.

Previous appliance, repair or spare parts experience is not essential, as full training will be provided. What matters most is that you are confident with systems, highly organised, methodical and able to take ownership of work from start to finish.

Duties

Manage multi-channel customer enquiries across phone, email, CRM and supplier portals, including repair bookings, service requests, appliance support and general appliance-related queries.
Book and manage repair jobs from initial enquiry through to completion.
Log customer details, product information, fault descriptions, payment status and next actions accurately in the CRM system.
Manage repair and service email inboxes, ensuring enquiries are actioned and followed up promptly.
Take and process customer payments accurately.
Liaise with suppliers regarding repairs, parts, warranty support, pricing, availability and updates.
Use supplier portals to book repairs, upload information, check progress and manage repair administration.
Coordinate repair visits and service work for our service engineers, ensuring they have accurate job information before attending appointments.
Keep customers updated throughout the repair process.
Monitor open repair cases, supplier responses and outstanding follow-up actions.
Build strong working relationships with customers, trade accounts, suppliers, service engineers and internal teams.

Skills

The successful candidate must have:

Strong computer literacy, with confidence using office systems, CRM platforms, booking systems, databases, email and Microsoft Excel. Excellent organisational, multitasking and prioritisation skills, with a structured and methodical approach to work.
Strong attention to detail and accuracy when handling customer records, bookings, payments and follow-up actions.
A logical, practical problem-solving mindset, with the ability to follow processes consistently.
Confidence handling customer calls and emails in a professional, helpful and accurate manner.
A proactive, self-sufficient and customer-focused approach, with the ability to build strong working relationships and stay calm during fast-paced periods.
Previous appliance, repair or spare parts experience is not essential, as full training will be provided.

Pay: £24,862.50 per year

Application question(s):

Are you able to work office-based, Monday to Friday, 9:00am–5:00pm?

Experience:

Computer literacy: 1 year (required)
Customer service:: 1 year (required)
Phone-based customer support: 1 year (preferred)
CRM/database experience:: 1 year (preferred)
Organisation and multitasking: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in ely, crf

Service & Repairs Coordinator

Senior Resource Coordinator

Fleet Coordinator

Workplace Co-ordinator

Customer Engagement Co-ordinator

Operations and customer service coordinator

ACTIVITIES COORDINATOR

Warehouse Operations Coordinator

Bureau Services Co-Ordinator

People Development Assistant

PDOC Administrator/Data Coordinator

Senior Contracts Administrator

Contracts & Compliance Coordinator

Operations Coordinator

Healthy Homes Team Leader

Deputy Manager

Clinical Education Coordinator

Buying Coordinator

Community Engagement Coordinator

Booking Agent & Sales Coordinator

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