Phone operator Work, Jobs in England (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
10d
Weighbridge Operator
Hawes Skip Hire —High Wycombe
- £35,000 - £36,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- IT
Quick apply
3d
Security Control Room Operator
Britsafe Limited —York
- £19.91 an hour
- Weekend availability
- Phone etiquette
- Communication skills
CCTV Operator
West Suffolk Council —West Suffolk
- £28,767 - £31,655 a year
- 12 hour shift
- Communication skills
- Employee assistance programme
- Employee discount
11d
Concierge
GLL —Waltham
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
CCTV Controller (Nights)
Amulet —Birmingham
- £15.06 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
5d
Van Driver
Speedi.co.uk —Blackburn
- £150 - £500 a day
- Sales
- Customer service
- Driving
Quick apply
5h
1st Contact Agent
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
11d
Transport Operator
X2 (UK) Ltd —Hinckley
- £33,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
Quick apply
14d
Sales Engineer
Emergency Group —London
- £35,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- First Aid Certification
Quick apply
3d
Reservationist/Receptionist
Lartington Hall —Barnard Castle
- Up to £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
11d
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills
Technical Support Specialist
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Organisational skills
- In-person
Quick apply
4d
Customer Advisor
The AA —Oldbury
- £24,060 a year
- Full-time
- Annual leave
- Employee assistance programme
3h
Copywriter UK
Quince —London
- English
- AI
11d
Helpdesk Operator
Mitie —Northampton
- Overtime
- Customer service
- Microsoft Office
- Communication skills
Welfare Officer
The 411 —London
- £15 an hour
- Part-time
- Employee discount
- Referral programme
Quick apply
customer service advisor
GLL —Charlton
- £14.80 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Bank Switchboard Operator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Overtime
- Communication skills
- Nursing
- Annual leave
- Work from home
3d
Call Handler
United Infrastructure —Thame
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in england

Remote Support Desk Operative

Weighbridge Operator

Security Control Room Operator

CCTV Operator

Concierge

CCTV Controller (Nights)

Van Driver

1st Contact Agent

Transport Operator

Sales Engineer

Reservationist/Receptionist

Call Handler

Technical Support Specialist

Customer Advisor

Copywriter UK

Helpdesk Operator

Welfare Officer

customer service advisor

Bank Switchboard Operator

Call Handler

I want to receive the latest job alerts for phone operator in england

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