Position: Residential Support Worker for Young People aged 16+ within Supported Accommodation
Location: Enfield & Ilford, North East London (both locations are rquired)
Start Date: June / July 2026
Full-Time Salary: £2,500 – £4,000 per month (including holiday pay)
Work Patterns & Pay
We are recruiting for both Full-Time and Part-Time roles.
All applicants must be fully available to work both Days & Nights, and both Weekdays & Weekends within the ranges below.
Candidates with limited availability outside of this will not be considered.
Part-Time:
- Min. Shifts per week: 1 Days & 2 Nights = £1,500 (including holiday pay)
- Max. Shifts per week: 1 Days & 3 Nights = £1,940 (including holiday pay)
Full-Time:
- Min. Shifts per week: 2 Days & 3 Nights = £2,500 (including holiday pay)
- Max. Shifts per week: 3 Days & 5 Nights = £4,000 (including holiday pay)
Shift Structure:
- Day Shift: 8am - 6pm (£130 per Shift)
- Sleeping Night Shift: 6pm - 8am (Includes 7 sleeping hours, £90 per Shift)
All wages are paid monthly via PAYE, with full transparency on tax, NI, and deductions. Additional shifts are often available for staff who want extra hours.
Contract & Job Security
All staff start on a Casual Worker Contract during a 4-month probation.
After probation, successful staff will be offered Full-Time Employment Contracts with:
- Paid annual leave
- Paid sick days
- Overtime opportunities
- Additional training and career development
We pride ourselves on fair contracts and reliable pay – no “zero-hours” surprises, just clear structure and guaranteed hours.
Essential Requirements
- DBS (within last 12 months, or we will fund a new one)
- NVQ Level 3 or above in Health & Social Care (or equivalent)
- Experience with 16–17-year-olds in care/support settings
- Full flexibility for day, night, and weekend shifts
- Right to work in the UK (we cannot sponsor visas)
- Strong English communication and ability to write professional reports (our team values clear records, especially important for regulators and local authorities)
- Multi-Lingual (Desirable): Many of the Young People we support come from Eastern Europe. The ability to speak languages such as Polish, Romanian, or Albanian is a strong advantage, though not essential.
What You will Do
- Mentor & Empower – help Young People (16–18) develop independence and life skills.
- Independent Role – lone-working in small homes of 5–8 Young People, with 24/7 management support available.
- Accompany Young People to important appointments such as college, health, or social services.
- Trauma-Informed Practice – use compassion, patience, and consistency when behaviours are challenging.
- Professional Records – complete daily logs, incidents, and reports on our IT system.
- Safe Environment – promote responsibility and maintain clean, safe shared living spaces.
- Ongoing Development – monthly supervisions with experienced managers and access to funded NVQs (Levels 3–6).
Why Join NelCare?
- Ofsted Registered Provider – you will be part of a service that meets the highest standards and is recognised nationally.
- Stability & Growth – consistent shifts, fair pay, and new homes opening.
- Clear Career Path – 1–2 fast-track Senior Support Worker promotions each year.
- Supportive Team – approachable managers, structured training, and guidance.
- Diverse Workplace – Many of our staff have come from different parts of Europe and have built long-term, stable careers with us in London. We value the dedication and work ethic that international staff bring.
- Recognition of Hard Work – we value staff who are reliable, flexible, and committed.
- Fair & Transparent – no hidden deductions, no unpaid hours, no unrealistic expectations.
Application Process
Successful applicants will be contacted by email to arrange an informal phone call.
If not included in your CV, please also provide your contact number and email address
- 1) Short informal phone call
- 2) Online interview (45 mins)
- 3) Trial shift (3 hours, supervised)
Onboarding & Training
Once offered a position, all new staff complete a structured induction programme including:
- 3x paid induction shifts with members of the Management Team
- Access to NelCare Policies and Procedures
- A 20-course Leaving Care TrainingHub programme (to be completed within your first month)
- A new DBS, funded and processed by NelCare
Job Types: Full-time, Permanent
Pay: £2,500.00-£4,000.00 per month
Benefits:
- Company pension
- On-site parking
Application question(s):
- Do you hold an NVQ3 in Health and Social Care or equivalent in a relevant field?
- Have you ever been dismissed due to Safeguarding Concerns or been subject to a LADO Investigation? If so, please provide details.
- Are you looking for a Full-time or Part-time role?
We are hiring for both, so please detail what your availability looks like. For example: Days & Nights, Weekdays & Weekends, Weekday Night & Weekends, Weekday Day & Nights & Weekend Day & Nights, Any Day & Nights except Mondays, etc.
- Do you speak any other Languages? Eastern European Languages are a bonus
- Do you have previous experience working with Care Leavers within a Semi-Independent Home?
- Do you have previous experience working with Care Leavers aged between 16 and 17 years old?
Experience:
- Supported Accommodation aged 16-18: 1 year (required)
Licence/Certification:
- Enhanced DBS dated within the last 12 months (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
