senior resident assistant Work, Jobs in england (with Salaries)

Senior Resident Experience Assistant - New Vic, Manchester
Savills Management Resources —Manchester
- £35,000 a year
- Full-time
- Social media management
- Customer service
- IT
- Employee discount
4d
Senior Care Assistant
Aria Care —St. Peter
- £17.56 an hour
12d
Senior Care Assistant
Crystal Care Group —Chingford
- £15.88 - £16.14 an hour
- Full-time
- Care plans
- Communication skills
- Paid training
- Referral programme
Resourcing Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Remote
- Human resources
2d
Assistant Programme Managers
Bath and North East Somerset Council —Keynsham
- £24.46 - £26.62 an hour
Assistant Technical Officer
Wirral University Teaching Hospital NHS Foundation Trust —Wirral
- £25,760 - £27,476 a year
- Full-time
3d
VacancyTitle: Resident Services Assistant
Grainger plc —Birmingham
- Full-time
- Remote
- Annual leave
6d
Housing Officer
Christian Action Housing —London
- £36,565 a year
- Full-time
- Annual leave
Quick apply
5d
Senior Care Assistant
Principle Care Homes —Fleet
- £16 an hour
Quick apply
4d
Senior Care Assistant Nights
Care UK —Nuneaton
- £16.53 an hour
- Night shift
- Care plans
- Annual leave
- Employee discount
Resident Experience Assistant - The Wiltern, London
Savills Management Resources —Greenford
- 12 hour shift
- Customer service
- IT
- Employee discount
4d
Senior Care Assistant
HC-One - Thorn Springs —Dunstable
- £14.35 - £14.95 an hour
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
Senior Care Assistant
Hallmark Care Homes —Ipswich
- £16.19 an hour
- Full-time
- Leadership
- Employee discount
- Referral programme
Senior Care Assistant - nights
Berkley Care Group —Leamington Spa
- £14.57 an hour
- Full-time
- Care plans
- Employee assistance programme
- Employee discount
Senior Care Assistant
Orchard Care Homes —Sunderland
- £14.30 an hour
- Part-time
- Care plans
- Employee assistance programme
Senior Care Assistant
Hamberley Care Homes —Hindhead
- £17 an hour
- 12 hour shift
- Hotel
- Free parking
- Employee assistance programme
Senior Care Assistant
Shakti Lodge —London
- £12.90 - £14.15 an hour
- Full-time
- Medication administration
- Leadership
- Communication skills
- Free parking
Quick apply
2d
Senior Care Assistant
Orchard Healthcare Group —Sunderland
- From £14.30 an hour
- Care plans
- Employee assistance programme
Quick apply
Senior Care Assistant - Nights
Principle Care Homes —Fleet
- £15.50 an hour
- Part-time
- In-person
- Care plans
Quick apply
Recreation Assistant
Southwark Council —London
- Weekend availability
- Communication skills
2d

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senior resident assistant jobs near england

Senior Resident Experience Assistant - New Vic, Manchester

Savills Management Resources -
Manchester

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Job details

Full-time
£35,000 a year
4 days ago

Benefits

Employee discount

Qualifications

Social media management
Customer service
IT

Full job description

Purpose of the Role

To provide on-site property management services to an exciting stablised BTR development comprising 520 apartments in Manchester.

Responsible for the delivery of a first-class customer experience along with your wider team, who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.

Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Senior Residents Experience Assistant it will be your responsibility to drive exceptional service at all times.

Key Responsibilities

Assist the Resident Experience Manager in management of the day to day resident services, to ensure processes are efficiently managed and provide first class customer service to residents.
Be the first point of for all residents and visitors alongside the Resident Experience Assistants.
Assist the Resident Experience Manager with the planning and running of resident events and community building initiatives.
Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme.
Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
Management of amenity space hiring
Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers (in the absence of a Leasing representative on site).
Completing all applicant vetting in line with Savills procedures
Ensuring marketing portals remain up to date at all times
Organising and running tenant services via third parties and in-house
Ensuring up to date resident communication via various channels including social media
Seeking special offers and discounts for residents from local businesses
Creating a community feel through communication, events and innovations
To act as first point of call for residents to report maintenance issues
Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained
Organising minor works between tenancies to maintain first class presentation of apartments
Completing and managing the of check in and check out reports
Determining deposit returns and completion of admin alongside the REM.
Carrying out mid-term inspections
Arrears chasing and reporting
Work alongside the Maintenance Operative to ensure H&S statutory requirements are met across the development
Management of waste as required with bin rotations and inspections.
Responding to resident complaints, inline with Savills procedures.
Ensure all resident deliveries are received and placed correctly in the parcel room. Daily parcel room management.
Conduct regular audits on Resident app requests.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

Strong customer service ethic / background
Positive, can do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and Social media savvy
Experience in undertaking viewings would be an advantage

Working Hours - 5/ 7 days – 40 hours per week (or apportioned to 40 hours per week across a period where covering REA shifts) between 7am-7pm

Salary - £35k pa

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

senior resident assistant jobs in england

Senior Resident Experience Assistant - New Vic, Manchester

Senior Care Assistant

Senior Care Assistant

Resourcing Officer

Assistant Programme Managers

Assistant Technical Officer

VacancyTitle: Resident Services Assistant

Housing Officer

Senior Care Assistant

Senior Care Assistant Nights

Resident Experience Assistant - The Wiltern, London

Senior Care Assistant

Senior Care Assistant

Senior Care Assistant - nights

Senior Care Assistant

Senior Care Assistant

Senior Care Assistant

Senior Care Assistant

Senior Care Assistant - Nights

Recreation Assistant

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