Service coordinator Work, Jobs in Epsom, Sry (with Salaries)

Service Desk Coordinator
Roast & Ground Limited —Chessington
- £32,000 - £36,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
1d
Programme Coordinator
Samaritans —Ewell
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
6d
Front of House Co-Ordinator
Dalmeny House Dental —London
- £14 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
8d
People Coordinator
Transform Housing & Support —Leatherhead
- £27,500 - £27,555 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Flight Representative Coordinator
Air Charter Service —Surbiton
- £32,000 - £35,000 a year
- Full-time
- Communication skills
- Gym membership
Quick apply
13d
Service Coordinator
Mitie —Chessington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
HR Coordinator
Trinity Homecare —Worcester Park
- Up to £35,000 a year
- Human resources
Care Coordinator
GoodOaks Homecare - Epsom & Reigate —Epsom
- £30,000 - £33,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Referral programme
Quick apply
4h
Sales & Admin Coordinator
Santoro Ltd —London
- £25,000 - £28,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
10d
Health, Safety & Wellbeing Coordinator
Balfour Beatty —Leatherhead
- Microsoft Word
- Microsoft Outlook
- Maintenance
22h
Business Support Coordinator | Cobham - Part-Time
Knight Frank —Cobham
- Part-time
- English
- Microsoft Office
- Marketing
TRAINING & COMPLIANCE COORDINATOR
Merlin Entertainments —Chessington
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
2h
Care Coordinator
Helping Hands —Esher
- £29,400 a year
- IT
- Care plans
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Fleet Coordinator
Eddison White —Merton
- £27,000 - £29,000 a year
1d
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Recovery Coordinator
Change Grow Live —West Sussex
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Annual leave
- Employee discount
14d
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Logistics Coordinator
M-Page Hiredonline —Weybridge South
- Up to £35,000 a year
- Remote
- Microsoft Excel
- ERP systems
- Communication skills
- Work from home
15h
Education Liaison Coordinator
Kingston University —Kingston upon Thames
- £34,007 - £38,379 a year
- Call to connect
- Microsoft Office
- Administrative experience
- Analysis skills

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Service Desk Coordinator

Roast & Ground Limited
Chessington

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Supply chain
Logistics
Administrative experience
Analysis skills
Transportation management systems

Full job description

Job Description: Service Desk Coordinator

Contract Type: Permanent, Full-Time

Working Hours: Monday to Friday – 8.45am – 5.15pm (Office based)

About Us:

We’re a passionate commercial coffee machine supplier with customer service at the heart of everything we do. From high‑quality coffee machines and freshly roasted beans to servicing, engineering support and professional cleaning solutions — we help businesses serve exceptional coffee, effortlessly.

We’re proud of our reputation for outstanding service (our Google reviews speak for themselves), and we’re looking for someone who shares our passion.

Overview

The Service Desk Coordinator is responsible for delivering Service Excellence to our customers. They will be responsible for using Roast & Ground and our partner suppliers’ resource to meet our customer SLAs in line with our drinks equipment service agreements. This includes coordinating and arranging preventative maintenance visits and emergency call-outs, managing operated accounts as well as hygiene and ad hoc customer and sales team requests. They will instruct the engineers and wider team responsible for service delivery, ensuring that they have the tools and support they need for the task. Meeting our SLAs, operating in line with our Consider It Done commitments, operational efficiency and customer satisfaction levels are key measurables for this role.

Key Responsibilities:

1. Preventative Maintenance & Call-outs – Receive, allocate, record, monitor and close down scheduled and emergency service jobs using our Clik Service Management Programme and in accordance with company processes and SLAs.

2. Operated Accounts & Hygiene Service - Manage the delivery of the operated account service and hygiene visits to customers.

3. Service Excellence – Ensure work procedures are identified, agreed, briefed, audited and reported on to an agreed standard.

4. Process Improvement - Assist Head of Operations in developing initiatives that will help monitor and improve product/service quality and reduce call-outs on an on-going basis. Ensure Consider It Done reflects the latest operational processes.

5. Compliance – Ensure compliance with industry regulations, standards, AVA best practices as well as agreed company Policies and Procedures identified within Consider It Done.

6. H&S - Ensure the function operates safely in all areas and in accordance with regulatory and best practice.

7. KPIs – Tracking and reporting to include time to site, % remotely cleared calls, first time fix rate, % engineer ‘work’ time, customer feedback, machine delivery to installation time.

Your Skills and Experience

Experience coordinating work on a technical service desk required.
Experienced in the use of a service management programme such as Clik and comfortable using a CRM.
Great administrative skills and excellent numerical skills.
Strong ability to prioritise work and multi-task in a busy environment
Flexible and adaptable to respond to customer needs.

The Role

What we offer:

Competitive salary
A high-performing, friendly team
22 days holiday plus bank holidays (rising to 25 with service)
Sick pay to support your wellbeing
Being part of a warm, supportive, family-run business
Free on-site parking
And of course… excellent, unlimited coffee

Thank you for your interest in this role. Please note due to the high volume of applications, we may not be able to respond to candidates who are not shortlisted. If you have not been contacted within 10 days of submitting your application, unfortunately your application will not have not been successful.

Job Type: Full-time

Pay: £32,000.00-£36,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Application question(s):

Do you live within a 40 minute commute of our Chessington office?

Experience:

Service Desk: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in epsom, sry

Service Desk Coordinator

Customer Service Coordinator

Programme Coordinator

Front of House Co-Ordinator

People Coordinator

Flight Representative Coordinator

Service Coordinator

HR Coordinator

Care Coordinator

Sales & Admin Coordinator

Health, Safety & Wellbeing Coordinator

Business Support Coordinator | Cobham - Part-Time

TRAINING & COMPLIANCE COORDINATOR

Care Coordinator

Fleet Coordinator

Service Coordinator

Recovery Coordinator

Freshdesk coordinator

Logistics Coordinator

Education Liaison Coordinator

I want to receive the latest job alerts for service coordinator in epsom, sry

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