technical support occupations Work, Jobs in failsworth, gtm (with Salaries)

Customer Service Advisor
Giacom —Nelson
- £26,250 a year
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
(Technical) Customer Service Advisor
Moving Intelligence —Stockport
- £26,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Desktop Support Engineer
MWHTreatment —Hattersley
- Customer service
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Technical Support Specialist III
Waters Corporation —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Support Specialist
ADI Global Distribution —Oldham
- Full-time
- Remote
- English
- Windows
- Communication skills
4d
Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
1d
Customer Support (UK)
Picklebet —Manchester
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
13d
Local IT Support Technician
Fieldfisher —Manchester
- Full-time
- IT
- In-person
- Communication skills
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Technician
Stockport Council —Stockport
- £23,660 - £28,142 a year
- Full-time
- Hybrid work
- School
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
12d
Technical Support Engineer
Digital Applications International Ltd —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule
School IT Technician
Dataspire Solutions Ltd —Gorton
- £25,000 - £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Sick pay
Quick apply
12d
Energy Support Specialist (Italian Speaking) - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
- Communication skills
Digital Product Support
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- APIs
10d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
5d
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
6d
Systems Support & Governance Coordinator
JCDecaux —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
11d

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technical support occupations jobs near failsworth, gtm

Customer Service Advisor

Giacom -
Nelson

Quick apply

Job details

£26,250 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service
IT
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We are expanding, we have multiple open requirements for customer service advisors to join our team in Nelson.

Full technical training will be given, though you'll need to come already set with some fantastic customer service skills!!

What you'll be doing:

Providing exceptional support and service to our partners
To be the first point of contact for complaints and escalations within the team and for our Resellers
Provisioning and Managing reseller orders using our mainframe internal systems as required
Liaise with resellers and suppliers to resolve issues, providing regular, proactive updates
Customer Service and Support duties
Handle incoming calls from our Resellers as required
Investigation into root cause of recurrent provisioning issues
Provide technical advice to resellers and internal staff
Schedule and action all tasks to completion within specified timescales
Ensure all systems are kept fully updated for each action and point of customer contact.

Skills & Experience:

Customer engagement skills
IT skills/knowledge
A desire to succeed and develop
Exceptional communication skills
Accuracy and attention to detail
Ability to multi task and problem solve
Flexible approach to work
Excellent team player
Self-motivated and enthusiastic
Ability to work under pressure to set deadlines.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

technical support occupations jobs in failsworth, gtm

Customer Service Advisor

(Technical) Customer Service Advisor

Desktop Support Engineer

IT Support Technician

Technical Support Specialist III

Technical Support Specialist

Service desk technician

Customer Support (UK)

Local IT Support Technician

Desktop Support Technician

IT Technician

2nd Line IT Support Analyst

Technical Support Engineer

School IT Technician

Energy Support Specialist (Italian Speaking) - Fixed Term Contract

Digital Product Support

1st line Service Desk Analyst

IT Support Technician

Systems Support & Governance Coordinator

IT Support & Services

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