Customer care administrator Work, Jobs in Felixstowe, Sfk (with Salaries)

Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
8d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Dental Receptionist
Brook Lane Dental Surgery —Felixstowe
- £12.21 an hour
- Part-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
7h
Fleet Administrator (Vehicle Applications & Ordering )
Knowles Fleet —Colchester
- £28,129.46 - £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Internal Sales Administrator
Distag QCS (UK) Ltd —Ipswich
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
7h
Veterinary Receptionist
Ryder-Davies & Partners —Felixstowe
- £12.88 an hour
- Part-time
- Customer service
- Laboratory experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Vehicle Movement Administrator
Knowles Fleet —Colchester
- £28,129.46 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health & wellbeing programme
Quick apply
7d
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Organisational skills
- School
6d
Transport Booking Administrator
Communities Together East Anglia —Stowmarket
- £13.60 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Free parking
- Flexible schedule
Quick apply
1d
Office Administrator
Eastern Fire Limited —Ipswich
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7d
Library Services Administrator
University of Suffolk —Ipswich
- £24,522 - £25,249 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
5d
Optical Receptionist
Bethell and Clark Ltd —Colchester
- £25,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Free parking
- Employee discount
Quick apply
7d
Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Customer service
- Time management
13d
Pensions Administrator
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Financial services
- Annual leave
- Employee assistance programme
Customer Service Administrator
Command Pest Control Limited —Sudbury
- £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
13h
Security Administrator
OCS Group —Stowmarket
- £12.92 an hour
- Monday to Friday
- Customer service
- Communication skills
Quick apply
12d
Office Junior/Receptionist
OBW Law —Colchester
- £10.85 - £12.71 an hour
- Microsoft Word
- English
- Administrative experience
Quick apply
Business Admin Apprentice - GMA Warehousing & Transport
WS Training Apprenticeships —Ipswich
- £16,640 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Business Administration Apprentice- Operations & Procurement
Colchester Rewinds & Repairs Ltd —Colchester
- Full-time
- Microsoft Office
- IT
- Computer skills
Quick apply
11d
Financial Administrator
Bupa —Stowmarket
- £27,590 - £35,162 a year
- Full-time
- Customer service
- Employee discount
- Gym membership
Quick apply
5d

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Customer Care Administrator

Anchor Safety LLP
Great Blakenham

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
8 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

CRM software
Sales support
Customer service
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE) and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE, has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

Primary Job Purpose

The overriding goal of the Customer Care Team is to contribute to an exceptional end-to-end Customer Experience for our valued business to business Customers.

As Customer Care Administrator you'll be part of a close-knit team, handling inbound Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Support – Provide efficient and friendly customer support via phone, email, web-chat or WhatsApp to address inquiries, concerns and issues and in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Order processing – processing customer orders, returns and exchanges accurately and in a timely manner
Issue resolution – Investigate and resolve customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Feedback Collection – Gather customer feedback via surveys and other channels . collating suggestions, feedback and concerns to achieve continuous improvement.
Administrative Tasks – handle administrative duties such as maintaining customer accounts and other administrative work. Maintain accurate and detailed records of customer interactions, inquiries and resolutions in a central system as well as managing tickets.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

IMPORTANT - APPLICATION PROCESS:

Please submit an up to date CV and brief covering note outlining briefly: how your background and experience meets our needs; your current and desired salary levels; and desired hours so that we can assess your application quickly.

CLOSING DATE FOR APPLICATIONS - 22 JUNE 2026

Thank you.

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you within daily commutable distance of Ipswich?

Experience:

B2B Customer Service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer care administrator jobs in felixstowe, sfk

Customer Care Administrator

HR Administrator

Dental Receptionist

Fleet Administrator (Vehicle Applications & Ordering )

Internal Sales Administrator

Veterinary Receptionist

Vehicle Movement Administrator

Office Administrator

Transport Booking Administrator

Office Administrator

Library Services Administrator

Optical Receptionist

Customer Service Administrator

Pensions Administrator

Customer Service Administrator

Security Administrator

Office Junior/Receptionist

Business Admin Apprentice - GMA Warehousing & Transport

Business Administration Apprentice- Operations & Procurement

Financial Administrator

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