Healthcare management occupations Work, Jobs in Felsted, Ess (with Salaries)

Patient Experience Ambassador
Sodexo —Romford
- £34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Employee assistance programme
Quick apply
8d
Practice Manager
Dental Beauty Partners —Colchester
- £40,000 a year
- Management
- Customer service
- Patient care
- Annual leave
Quick apply
Regional Director
Aria Care —Colchester
- Leadership
Business and Operations Manager
Tiptree Medical Centre —Colchester
- £25,420 - £75,000 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
Quick apply
14d
Commercial Clinic Manager - Jorja Revive
Jorja Essex Ltd —Leigh-on-Sea
- Up to £45,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
1d
Practice Manager/Dental Nurse
Sunny Smiles Dental Innovations - Shenfield —Brentwood
- Up to £25 an hour
- Part-time
- In-person
- Nursing
- Analytics
- Free parking
Quick apply
12d
Business & Operations Manager
PrimaryCareCareers —Tiptree
- Continuous improvement
- Team management
- Human resources
- Flexible schedule
13d
Committee Member
St Elizabeth's Centre —Much Hadham
- Part-time
- Research
- Continuous improvement
- Leadership
Quick apply
5d
Assistant Service Manager
Mid and South Essex NHS Foundation Trust —Basildon
- £49,387 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
1d
Service Delivery Manager - Outpatients appointment department
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Management
14d
Practice Manager
Sunny Smiles Dental Innovations —Brentwood
- Up to £25 an hour
- Part-time
- Inventory control
- Supervising experience
- Human resources
Quick apply
12d
Operations Manager and Practice Manager
Crofts Dental Practice —Epping
- From £35,000 a year
- Full-time
- Supervising experience
- Human resources
- In-person
Quick apply
Director of Clinical Services
Circle Health Group —Westcliff-on-Sea
- Up to £71,983 a year
- Full-time
- Hospital
- Leadership
- Communication skills
- Employee discount
- Life insurance
Full Time Dental Practice Manager
Inspire Dental —Dagenham
- Full-time
- Supervising experience
- Human resources
- Recruiting
Quick apply
12d
Quality and Risk Manager
Circle Health Group —Westcliff-on-Sea
- Up to £41,800 a year
- Part-time
- Hospital
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
Dental Practice Manager
Loughton Dental Centre —Loughton
- £30,000 - £37,500 a year
- Full-time
- Supervising experience
- Human resources
- Recruiting
- Work from home
- Employee discount
Quick apply
9d
Chief Delivery Officer
Mid and South Essex NHS Foundation Trust —Basildon
- Full-time
- Management
- Continuous improvement
12d
GP Practice Operations Manager
LYNWOOD MEDICAL CENTRE —Romford
- £31,200 - £32,175 a year
- Full-time
- Management
- Bachelor's degree
- Human resources
Quick apply
14d
Senior Occupational Health Business Partner
Mid and South Essex NHS Foundation Trust —Basildon
- £66,582 a year
- Full-time
- Continuous improvement
- Case management
- Recruiting
6d
VacancyTitle: Registered Manager
Together Dental —Broxbourne
- Full-time
- Team management
- Human resources
- Recruiting
- Employee assistance programme

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Patient Experience Ambassador

Sodexo -
Romford

Quick apply

Job details

Full-time
£34,000 a year
8 days ago

Benefits

Cycle to work scheme
Employee assistance programme

Qualifications

Microsoft Excel
Microsoft Outlook
Stakeholder collaboration
Client engagement
Stakeholder liaison
Data analysis skills
Internal department liaison
Patient service
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Clinical quality improvement projects
Multidisciplinary collaboration
Networking
Communication skills

Full job description

Job Introduction

Job Description

Job Title: Patient Experience Ambassador
Location: Queens Hospital
£34,000 Salary + Bonus
Holidays
40 Hours / Monday to Friday

Job Introduction

As a Patient Experience Ambassador, you will act as the vital link between patients, clinical teams, and support services, ensuring that patient voices are heard and acted upon. Based at Queens Hospital, you will play a key role in capturing feedback, measuring satisfaction, and driving continuous improvement across services such as catering, cleaning, portering, and the wider environment.

In this highly visible role, you will represent Sodexo on site—building strong relationships, promoting positive behaviours, and ensuring every patient receives the highest quality experience. Through data insights and proactive engagement, you will help shape service delivery and support enhanced outcomes across the hospital.

What You'll Do:

Engage directly with patients, visitors, and clinical teams through regular ward rounding to gather real-time feedback on services
Act as the “voice of the patient,” ensuring feedback is captured, understood, and acted upon
Identify trends, highlight areas for improvement, and collaborate with service leads to resolve issues promptly
Analyse data collected through digital platforms and produce monthly insight reports with recommendations
Share both positive and constructive feedback with operational teams to support continuous improvement
Build strong working relationships with clinical, facilities, and estates teams to align on service improvements
Support the development and delivery of action plans to enhance patient satisfaction and service outcomes
Monitor performance against agreed service measures and contribute to improving CQC, PLACE, and overall satisfaction scores
Participate in cross-site collaboration to share best practice and identify opportunities for innovation
Contribute to behavioural and service improvement programmes (e.g. CARES) to enhance the overall patient experience
Ensure confidentiality, professionalism, and sensitivity when interacting within a clinical environment

What You Bring:

A genuine passion for delivering outstanding customer and patient care
Strong communication and interpersonal skills, with the ability to build rapport at all levels
Empathy, patience, and excellent listening skills, especially in sensitive or challenging situations
Confidence to challenge constructively and influence positive change
Experience working in a complex, fast-paced service environment (healthcare or similar desirable)
Strong analytical skills, with the ability to interpret data and translate insights into actionable improvements
Ability to collaborate effectively with diverse teams and stakeholders
High level of attention to confidentiality and professionalism
Comfort working with digital tools and systems, including Microsoft Excel, Word, Outlook, and Teams
A proactive, solution-focused mindset with a commitment to continuous improvement

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment
Competitive compensation
Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today! Career progression for the caring profession.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Quick apply

Refine Your Search

healthcare management occupations jobs in felsted, ess

Patient Experience Ambassador

Practice Manager

Regional Director

Business and Operations Manager

Commercial Clinic Manager - Jorja Revive

Practice Manager/Dental Nurse

Business & Operations Manager

Committee Member

Assistant Service Manager

Service Delivery Manager - Outpatients appointment department

Practice Manager

Operations Manager and Practice Manager

Director of Clinical Services

Full Time Dental Practice Manager

Quality and Risk Manager

Dental Practice Manager

Chief Delivery Officer

GP Practice Operations Manager

Senior Occupational Health Business Partner

VacancyTitle: Registered Manager

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