Automotive service advisor Work, Jobs in Fleet, Ham (with Salaries)

Service Advisor
Ash Road Service Center —Ash
- £32,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Service Advisor
Sandown Mercedes-Benz of Guildford —Guildford
- From £34,000 a year
- Full-time
- Customer service
- IT
- In-person
- Store discount
- Employee discount
Quick apply
Service Advisor
SMC Motor Group —Woking
- Up to £36,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Store discount
- Health & wellbeing programme
Quick apply
Automotive Service Advisor
Waylands Automotive —Newbury
- From £30,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Service Advisor
Kendall Cars Ltd —Camberley
- £13.00 - £16.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Quick apply
2d
Senior Service Advisor
Service 4 Service Limited —Guildford
- £41,420.00 - £48,528.12 a year
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
Service Advisor
Service 4 Service Limited —Guildford
- £36,420.00 - £46,528.12 a year
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
12d
Senior Service Advisor
Lookers —Guildford
- £35,000 - £41,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Workshop Controller
ABL 1Touch —Hook
- Microsoft Office
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
13h
Parts Advisor - Guildford
Tesla —Guildford
- Weekend availability
- English
- Communication skills
Parts Advisor
Lookers —Basingstoke
- £30,500 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
9d
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Customer Service Advisor
MotorEasy —Reading
- From £26,000 a year
- Full-time
- Customer service
- English
- In-person
- Referral programme
Quick apply
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
12d
Service Advisor, Harley-Davidson Guildford
Lind Group Holding Company Ltd —Guildford
- £25,775.88 - £28,175.88 a year
- University
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Service and Technical Advisor (Call Centre)
Manrose Manufacturing Ltd —Reading
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Engineering
- Annual leave
- Referral programme
Quick apply
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Trainee Service Advisor
WVC Service Centre / Weybridge Isuzu —West Byfleet
- Full-time
- Sales
- Customer service
- No experience needed
Quick apply
Store person / Parts Advisor
Powerbiking LTD —High Wycombe
- £24,420 - £32,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
Service Advisor
H.R. Owen —West Byfleet
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Service Advisor

Ash Road Service Center
Ash

Quick apply

Job details

Full-time
£32,000 - £35,000 a year

Qualifications

Sales
Customer service
Upselling
Cash handling
Communication skills
Mechanical knowledge

Full job description

Job Summary
We are seeking a professional and customer-focused Service Advisor to join our automotive service team. The successful candidate will act as the primary point of contact for customers, ensuring their needs are met with exceptional service. This role involves coordinating vehicle repairs and maintenance, upselling additional services, and maintaining accurate records. The ideal candidate will possess strong communication skills, mechanical knowledge, and a passion for delivering outstanding customer experiences.

Responsibilities

Greet customers warmly and establish a professional rapport to understand their vehicle concerns.
Explain repair and maintenance options clearly, providing recommendations based on customer needs.
Upsell additional services and products to maximise customer satisfaction and business revenue.
Coordinate with technicians to ensure timely completion of repairs and services.
Handle cash transactions accurately and process payments efficiently.
Maintain detailed records of customer interactions, service orders, and vehicle histories.
Follow up with customers regarding service progress and post-service satisfaction.
Ensure the service area remains clean, organised, and compliant with safety standards.

Experience

Proven experience in a customer service role within the automotive industry is preferred.
Mechanical knowledge or background is advantageous to better understand vehicle repairs and communicate effectively with technicians.
Experience in upselling services or products to customers is desirable.
Familiarity with cash handling procedures is essential for accurate transaction processing.
Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail. This position offers an engaging environment where your skills in customer service, mechanical understanding, and sales can thrive while contributing to a reputable automotive team dedicated to quality service delivery.

Pay: £32,000.00-£35,000.00 per year

Work Location: In person

Quick apply

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