Patient access occupations Work, Jobs in Fleetwood, Lan (with Salaries)

Patient Services Navigator
Lancaster Medical Practice —Lancaster
- £12.77 an hour
- Full-time
- In-person
- Office experience
- Employee discount
Quick apply
13d
Recall & Screening Assistant
Lancaster Medical Practice —Lancaster
- £12.77 an hour
- Full-time
- In-person
- Sick pay
Quick apply
Dental Receptionist
Tower Dental —Blackpool
- £14.50 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
Ward Administrator
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Part-time
1d
Patient Enquiry & Treatment Coordinator (Private Dental Practice)
XO Dental —Preston
- From £27,040 a year
- Full-time
- Hybrid work
- English
- Patient care
- Communication skills
- Free parking
- Work from home
Quick apply
Treatment Coordinator
Synergy Dental Clinic —Preston
- From £15.75 an hour
- Full-time
- Patient care
- Organisational skills
- In-person
Quick apply
2d
Switchboard Operator
East Lancashire Hospitals NHS Trust —Blackpool
- £25,760 - £27,476 a year
- Part-time
- Annual leave
3d
Front of House / Patient Coordinator (The Gorgeous Clinic)
The Gorgeous Clinic —Blackpool
- £13.05 an hour
- Part-time
- Administrative experience
- School
- Office experience
- Free parking
- Store discount
Quick apply
10d
Triage Clinical Care Coordinator
Lancashire and South Cumbria NHS Foundation Trust —Leyland
- £39,959 - £48,117 a year
- Full-time
- Communication skills
1d
Front of House/Dental Receptionist
Lancashire Smiles Dental Practice —Preston
- £13.53 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
6h
Medical Secretary
Highfield Surgery —Blackpool
- £13.26 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Free parking
- Bereavement leave
Quick apply
6d
Care Co ordinator/Admin
Voyage Care —Preston
- £29,698.50 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
11d
Call Handler
Lancashire and South Cumbria NHS Foundation Trust —Fulwood
- £25,760 - £27,476 a year
- Full-time
- Customer service
- IT
12d
Patient Administrator
Circle Health Group —Blackburn
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Leyland
- £25,760 - £27,476 a year
- Full-time
11d
GP Patient Co-ordinator
St Fillans Medical Centre —Preston
- £13 an hour
- Part-time
- Administrative experience
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Medical Secretary
Lancashire and South Cumbria NHS Foundation Trust —Leyland
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
12d
Medical Receptionist
Briarwood Medical Centre —Ashton-on-Ribble
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply
2d
Radiology Booking Clerk/Receptionist
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £25,272 a year
- Full-time
- Customer service
- IT
- Communication skills
3d
Reception & Administration Lead
St Catherine's Hospice —Walton le Dale
- £26,616 a year
- Full-time
- Customer service
- Supervising experience
- Hospice
- Free parking
Quick apply
4d

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Patient Services Navigator

Lancaster Medical Practice -
Lancaster

Quick apply

Job details

Permanent | Full-time
£12.77 an hour
13 days ago

Benefits

Company pension
Employee discount

Qualifications

GCSE
Office experience

Full job description

Company Overview

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of ‘Outstanding’ by the Care Quality Commission in August 2018.

We deliver our services from seven locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community. We are a progressive, modern organisation with patient-centred General Practice at our core. When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.

Job Description:

Job Summary and Key Duties/Responsibilities

To work in our telephone hub dealing with a high volume of incoming calls and to work on our busy reception desk.
To assist patients, carers and other organisations with making appointments, accessing care and directing them to the appropriate service or healthcare professional in a courteous efficient and effective way.
Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.
Ensure an effective and efficient telephone answering and reception service is provided to patients and any other visitors to the Practice.
To have a thorough knowledge of practice procedures.
To work in accordance with written protocols and procedures.
Working within your team to ensure that telephone calls are answered within set targets.
Deal with all general enquiries, explain procedures and make new and follow-up appointments.
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
Take requests for home visits and follow written protocols.
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, in line with Practice protocol.
Take action on clinicians’ requests for further information/patient contact information etc. (including computerised practice notes), ensuring completion of all associated paperwork.
Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
Enter patient information on to the electronic & paper record as required.
Ensure that all new patients are registered onto the computer system promptly and accurately.
Process incoming and outgoing mail according to practice protocols.
Record actions taken in patient record where appropriate or in accordance with practice protocols.
Prepare and stock clinical rooms for surgeries, supply prescription forms and record numbers in use and ensure adequate supplies of consumables (including bottles, couch rolls, test request forms etc.)
Any other administration duties as necessitated by the needs of the practice.

Qualifications & Experience:

English GCSE (or equivalent) level C or equivalent experience.
Previous experience that demonstrates good attention to detail.
Previous experience of dealing with the public / patients.

LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful candidates will be subject to a criminal records check with the Disclosure and Barring Service (DBS). All staff are therefore expected to behave in such a way that supports this commitment and will be responsible for safeguarding the interests of children and adults who they come into contact during their work.

Closing date - 20/07/2026: Please be aware that in the event that we receive a high number of applications, we reserve the right to close the post before the closing date.

Please note, we are unable to support candidates requiring a skilled worker visa for this post as the Practice is only able to support clinical posts at this time.

Job Types: Full-time, Permanent

Pay: £12.77 per hour

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in fleetwood, lan

Patient Services Navigator

Recall & Screening Assistant

Dental Receptionist

Ward Administrator

Patient Enquiry & Treatment Coordinator (Private Dental Practice)

Treatment Coordinator

Switchboard Operator

Front of House / Patient Coordinator (The Gorgeous Clinic)

Triage Clinical Care Coordinator

Front of House/Dental Receptionist

Medical Secretary

Care Co ordinator/Admin

Call Handler

Patient Administrator

Mobile Network Administrator

GP Patient Co-ordinator

Medical Secretary

Medical Receptionist

Radiology Booking Clerk/Receptionist

Reception & Administration Lead

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