Client services Work, Jobs in Forest Gate (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Sales Assistant
GrowthPoint Partners —Shoreditch High Street
- £26,420.00 - £33,453.95 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £32,960 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Life insurance
Quick apply
9d
Front of House Receptionist
THE BEAUTY ROOMS CHISLEHURST —London
- From £27,000 a year
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
Quick apply
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Receptionist & Administrator
Portico Corporate Reception Management —London
- £36,954 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Quick apply
Cleaner
Pinnacle Group —Stratford
- £9,620 a year
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
8d
Warehouse Assistant
CitySprint —Woodford
- £26,811.20 a year
- Full-time
- Computer literacy
- Warehouse experience
- Annual leave
Quick apply
8d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Romford
- £30,268.05 - £32,802.41 a year
- Team management
- No degree
- Communication skills
- Annual leave
- Employee discount
7d
Sales Advisor
Vanitaz Organisation —Walthamstow
- Full-time
- Bilingual
- Sales
- Customer service
- Flexitime
- Employee stock ownership plan
Quick apply
14d
Client Services Operative & Contract Administrator
Urban Environments Ltd —Sevenoaks
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Administrative experience
- Annual leave
Quick apply
8d
Sales Assistant
Shōten Limited —Dartford
- £460 - £700 a week
- Part-time
- Sales
- Customer service
- English
- Free parking
- Flexitime
Quick apply
14d
Part Time Sales
All Emergency Services Ltd —Croydon
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Client & Project Coordinator
Holloways of Ludlow Design & Build Ltd —Richmond
- £30,000 - £40,000 a year
- Full-time
- AutoCAD
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Customer Service Host
Rapport —London
- £32,500 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Corporate Receptionist - 25 Cabot Square
ST James Facilities —London
- £33,155 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Quick apply
6d
Front of House Receptionist
Shumailas Aesthetics & Laser Clinic —London
- £108 a day
- Full-time
- Front desk
- In-person
Quick apply
Assistant Manager
Kensington Office Group —London
- £30,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Annual leave
Quick apply
Client Advisor
eight luxuries ltd —London
- £100 - £200 a day
- Part-time
- Spanish
- Sales
- Customer service
- Store discount
- Profit sharing
Quick apply
14d
Daycare Dog Walker
Green Dog Walking —Pimlico
- £500 - £700 a week
- Full-time
- Customer service
- English
- Driving
Quick apply

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

client services jobs in forest gate

Customer Success Manager

Sales Assistant

Receptionist

Front of House Receptionist

IT Helpdesk Officer

Receptionist & Administrator

Cleaner

Warehouse Assistant

Employment Specialist (Individual Placement and Support)

Sales Advisor

Client Services Operative & Contract Administrator

Sales Assistant

Part Time Sales

Client & Project Coordinator

Customer Service Host

Corporate Receptionist - 25 Cabot Square

Front of House Receptionist

Assistant Manager

Client Advisor

Daycare Dog Walker

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