support analyst Work, Jobs in gateshead, twr (with Salaries)

Service Desk Support Analyst
Your Move —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Service Desk Support Analyst
Reeds Rains —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Relief CCTV Investigations Analyst
ASEL —Gateshead
- £13.86 an hour
- Computer literacy
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
Service Desk Support Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Customer service
- Windows
- Communication skills
Fraud Prevention Analyst
Worldpay (UK) Limited —Gateshead
- Bachelor's degree
- Business
Quick apply
Customer Service Expert
Teleperformance —Gateshead
- £12.71 an hour
- Full-time
- Customer service
- In-person
- Paid training
- Employee assistance programme
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
Production Support Analyst
FNZ —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- No degree
Technical Service Analyst
Care Quality Commission —Newcastle upon Tyne
- £30,373 a year
- Full-time
- Annual leave
6d
Functional Test Analyst
Sopra Steria —Newcastle upon Tyne
- £27,781.16 a year
- Weekend availability
- Microsoft Access
- Oracle
- Annual leave
CDD Data Delivery Analyst
Worldpay (UK) Limited —Gateshead
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
14d
PMO Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Financial Crime (CDD) Risk Analyst - Permanent - Newcastle - Hybrid working
EY —Newcastle upon Tyne
- Hybrid work
- Travel
- Communication skills
- Employee discount
Pricing Analyst - GB
Crane Authentication —Gateshead
- Hybrid work
Quick apply
Asbestos Lab Bulk Analyst
Lucion Group —Gateshead
- £25,400 - £28,000 a year
- Laboratory experience
Business Analyst
LSL Property Services —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
13d
Project Controls Analyst (PMO) - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
Microsoft Security Operations Centre (SOC) Analyst – T2 & T3
Avanade —Newcastle upon Tyne
User Researcher
Scrumconnect Consulting —Newcastle upon Tyne
- £55,000 - £60,000 a year
- Travel
- Communication skills

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support analyst jobs near gateshead, twr

Service Desk Support Analyst

Your Move -
Newcastle upon Tyne

Apply Now

Job details

Permanent | Full-time

Qualifications

Customer service
Windows
IT support
Communication skills
Active Directory
Time management

Full job description

Job Profile:

LSL Estate Agency Franchising are looking for a customer-focused and proactive Service Desk Support Analyst to join our IT Service Desk team based at in Newcastle upon Tyne.

As part of a busy team supporting approximately 2,500 users across the LSL Group, you will be responsible for logging, troubleshooting and resolving a wide range of technical support queries. This is a fantastic opportunity for someone with previous Service Desk experience who enjoys problem-solving, working collaboratively, and delivering excellent customer service.

You will take ownership of support requests from initial contact through to resolution, ensuring all investigations are thoroughly documented within our ITSM system and handled in line with agreed SLAs. Working closely with internal IT teams and third-party suppliers, you will play a key role in maintaining system performance and improving service delivery.

Essential Skills & Experience

Previous experience in a Service Desk or IT support role
Strong problem-solving skills with the ability to seek effective solutions
Excellent written and verbal communication skills
Strong telephone manner and customer service skills
Attention to detail and accurate record-keeping
Experience working with Active Directory
Experience supporting Windows 10 and Windows 11
Experience working with SLAs and OLAs
Strong time management and prioritisation skills
Ability to multitask and manage competing demands
A flexible and team-oriented approach
Ability to work independently and under pressure

What We Offer

Opportunity to work within a supportive and collaborative IT team
Exposure to a broad range of systems and technologies
Involvement in continuous service improvement initiatives
A role where you can make a genuine impact on user experience across the business

Flexibility in working hours may occasionally be required to meet business needs.

About You

We are looking for someone who is organised, motivated and thrives in a fast-paced environment. You will have strong troubleshooting skills, excellent communication abilities, and a genuine passion for delivering outstanding customer service.

Apply Now

Refine Your Search

support analyst jobs in gateshead, twr

Service Desk Support Analyst

Service Desk Support Analyst

Relief CCTV Investigations Analyst

Service Desk Support Analyst

Fraud Prevention Analyst

Customer Service Expert

IT Support Analyst (Out of Hours)

Production Support Analyst

Technical Service Analyst

Functional Test Analyst

CDD Data Delivery Analyst

PMO Analyst

Business Analyst - Newcastle

Financial Crime (CDD) Risk Analyst - Permanent - Newcastle - Hybrid working

Pricing Analyst - GB

Asbestos Lab Bulk Analyst

Business Analyst

Project Controls Analyst (PMO) - Newcastle

Microsoft Security Operations Centre (SOC) Analyst – T2 & T3

User Researcher

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