Housing officer Work, Jobs in Gerrards Cross, Bkm (with Salaries)

Customer Liaison Officer (12m FTC)
SettleParadigm —High Wycombe
- £35,809 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Free parking
Quick apply
10h
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Projects & Governance Officer
Pinnacle Group —London
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
3d
Housing Support Officer
Amicus Trust —Luton
- £26,677.16 a year
- Full-time
- Travel
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
6d
Supported Housing Officer
Walsingham Support —London
- £30,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Work from home
Quick apply
7d
Supported Housing Officer
Beyond Healthcare Medical —London
- £14.00 - £15.50 an hour
- Temporary
- Customer service
- English
- Microsoft Office
Quick apply
4d
Housing & Support Officer
YMCA St Pauls Group —Britwell
- £30,112.72 a year
- Customer service
Supported Housing Officer
Places for People —London
- £35,000 a year
- IT
- Communication skills
- Annual leave
- Employee discount
Senior Housing Officer
Islington Council —Islington
- £47,925 - £51,228 a year
- Employee discount
12d
Resident Liaison Officer
Chigwell Construction —Acton
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Data entry
- Free parking
Quick apply
1d
Service Improvement Officer (Housing)
Runnymede —Addlestone
- £41,499 - £52,482 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
22h
Field Agent
High Court Enforcement Group —Maidenhead
- £28,419.56 - £32,000.00 a year
- Weekend availability
- No experience needed
- Travel
- Leadership
- Annual leave
- Flexible schedule
Quick apply
5d
Resident Liaison Officer
Horizon Facades —London
- £25,000 - £45,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- In-person
- Communication skills
Quick apply
Housing Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Full-time
- Communication skills
- Employee discount
6d
Sheltered Housing Officer
Aster Group —London
- £32,464 a year
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
Tenancy Sustainment Officer
Lambeth Council —London
- From £44,235 a year
- Full-time
- Hybrid work
12d
Housing Officer
Rushmoor Borough Council —Farnborough
- £40,777 - £47,181 a year
- Call to connect
- Hybrid work
- Negotiation
11d
Housing Officer
Active Resourcing Ltd —Lambeth
- £22 - £28 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply

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Customer Liaison Officer (12m FTC)

SettleParadigm
High Wycombe

Quick apply

Job details

Permanent | Full-time | Fixed term contract
£35,809 a year
10 hours ago

Benefits

Free parking
Company pension
Paid volunteer time

Qualifications

Driving Licence
Customer service
Communication skills
Time management

Full job description

An instrumental role in supporting Paradigm’s commitment to improving the energy efficiency of our homes and delivering on our Corporate Plan. As a Customer Liaison Officer, you will work closely with residents living in our lowest‑performing properties (EPC bands D–G), ensuring they feel informed, supported and valued throughout our retrofit programmes. Your work will directly contribute to improved comfort, reduced energy costs and progress towards our long‑term sustainability and net‑zero objectives.

Salary: £35,809 + Excellent Benefits
Location: Office base, Wooburn Green, High Wycombe.
Hybrid Working: 2/3 days per week in the office/out on patch, 2/3 days per week working from home.
Contract: 12m Fixed-Term Contract

Are you looking to join a growing, values-led organisation with a clear social purpose?

At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.

Customer engagement is the starting point for all improvement works. You will build rapport with residents, understand their daily routines and needs, and listen carefully before offering appropriate guidance. By clearly explaining how works will be delivered and providing reassurance where needed, you will help customers feel confident in the process and more willing to proceed. The information you collect is essential for planning and measuring success, and you will record it accurately in our systems.

From the first conversation through to project completion, you will be the customer’s trusted Paradigm contact. This role allows you to apply your customer service expertise and communication skills to influence positive outcomes, while building new capabilities in a nationally important area. If you enjoy working with people and want to make a meaningful difference to their quality of life, this is an excellent opportunity.

Our Team

You will join a small, friendly and collaborative team within our wider Asset Management function. Working closely with the Customer Liaison Manager, colleagues, consultants and contractors, you will help deliver energy‑efficiency projects and contribute to long‑term customer‑focused strategies that support the de-carbonisation of our homes.

Where could this role take you?

Whilst this is not currently a permanent role, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other opportunities may arise. Many of our talented colleagues started at SettleParadigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn’t materialise, you will still gain valuable career enhancing skills and experience.

About you

We welcome applicants from a wide range of backgrounds, including those returning to work or considering a career change. Experience in energy efficiency is helpful but not essential, as full training will be provided.

What We’re Looking For

Must haves:

Experience in a customer‑facing role and/or within the social housing sector
Confidence engaging with residents in their homes and representing SettleParadigm professionally
Strong communication, organisation and time‑management skills
The ability to influence decisions and guide conversations positively
A logical and calm approach to planning and managing work under pressure
Flexibility to meet customer needs, including regular travel across our area of operation
A full (preferably clean) driving licence and regular access to a car

Business mileage is reimbursed at 45p per mile (excluding home‑to‑office mileage) for the first 10,000 miles per year, less home to wok commute, in line with our policy

Nice to haves:

Previous experience of giving energy efficiency advice would be an advantage, however, if this is new to you a willingness to learn would be an advantage.

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

annual salary: £35,809
25 days holiday, increasing with service, plus Christmas closure and buy options
Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
Family-friendly leave: Enhanced maternity, paternity, and adoption leave
Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
Life cover and income protection
Flexible working – hybrid options, modern offices, free parking & EV charging

And that’s just the beginning! We’re also thrilled to provide:

Mental Health First Aiders available to support
Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
Funded training, qualifications & apprenticeships
3 paid volunteering days in the local communities
Peer-recognition rewards platform
Paid professional subscription (one per year)

Working Hours & Additional Pay

37 hours standard weekly hours: 9am to 5.30pm Monday to Friday and 9am to 5pm on Friday.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date: 20th of July 2026.

We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.

Quick apply

Refine Your Search

housing officer jobs in gerrards cross, bkm

Customer Liaison Officer (12m FTC)

Welfare Advice Officer

Projects & Governance Officer

Income Collection Officer

Senior Housing Manager

Housing Support Officer

Supported Housing Officer

Supported Housing Officer

Housing & Support Officer

Supported Housing Officer

Senior Housing Officer

Resident Liaison Officer

Service Improvement Officer (Housing)

Field Agent

Resident Liaison Officer

Housing Officer

Sheltered Housing Officer

Tenancy Sustainment Officer

Housing Officer

Housing Officer

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