Guest services Work, Jobs in Glasgow, Sct (with Salaries)

Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
8d
Event Bottle Service
OWC —Glasgow
- £12.21 - £13.00 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Flexitime
- Flexible schedule
Quick apply
3h
Conference and Events Sales Assistant
Glasgow University Union —Glasgow
- From £13.85 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
1d
Front of House Staff
Swagath Indian Restaurant —Glasgow
- £12.21 - £15.00 an hour
- Part-time
- Serving
- Hospitality
- In-person
- Free parking
Quick apply
1d
Guest Services Host
Portico Corporate Reception Management —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Reception Team Member
AccorHotel —Glasgow
- £12.73 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
4d
Event Staff (Zero Hours Contract)
The Sandmyle —Glasgow
- From £12.71 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Free parking
Quick apply
1d
Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
Quick apply
4d
FOH/drinks maker
Heavenly Desserts Glasgow Fort —Glasgow
- Up to £12.21 an hour
- Temporary
- Customer service
- In-person
- Guest services
Quick apply
2d
Receptionist
RAD Hotel Group —Glasgow
- £11.05 - £12.91 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Quick apply
10d
Front of House and Bar Staff
Margo —Glasgow
- £15.31 - £15.81 an hour
- Part-time
- Serving
- Hospitality
- Bar
- Store discount
- Employee discount
Quick apply
5d
Food & Beverage Host
The Rank Group —Glasgow
- Weekend availability
- Hospitality
Quick apply
Front of House Staff
Fook Mei —Glasgow
- From £12.71 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
1d
Meeting & Events Co-ordinator
Loch Lomond Arms Hotel —Luss
- £32,000 a year
- Full-time
- Hotel
- Organisational skills
- Time management
- Free parking
- Employee discount
Quick apply
2d
Guest Service Assistant
Native by Numa —Glasgow
- From £12.87 an hour
- Full-time
- Bilingual
- Hospitality
- Guest services
- Employee discount
Quick apply
12d
Room Attendant
Hotelcare —Glasgow
- £12.71 - £12.98 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
12d
Gym Supervisor
The Social Hub —Glasgow
- Hotel
- Employee discount
Quick apply
Waiting Staff
OWC —Glasgow
- £11.00 - £12.71 a day
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
1d
Room Attendant
Valor Hospitality —Glasgow
- £12.71 an hour
- Employee assistance programme
- Employee discount
Quick apply
Meetings and Events Agent
Valor Hospitality —Glasgow
- Monday to Friday
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d

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Guest Services Manager

Glasgow Westerwood Hotel, Spa & Golf Resort
Glasgow

Quick apply

Job details

Full-time
8 days ago

Benefits

Free parking
Employee assistance programme
Referral programme

Qualifications

Management
Customer service
Front desk

Full job description

Do you pride yourself on providing outstanding guest service?

Are you a people orientated individual?

Job Perks and Benefits:

Incentivisation scheme
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking

Job Overview

Working closely with the Front of House Manager, you will play a key role in delivering an exceptional guest experience from arrival to departure. Reception is the first impression guests have of the hotel, so it is essential that you and your team provide a professional, welcoming, and high standard of service at all times. Supporting the Front Office Manager, you will oversee the day-to-day front desk operations, ensure smooth guest check-ins and check-outs, manage room allocations, and provide guidance on room rates, packages, and promotions. You will also handle guest queries and complaints efficiently, support and motivate the reception team, and help maximise hotel revenue while maintaining excellent guest satisfaction.

Key Skills and Qualities

Previous experience within a front office, reception or front of house position, or equivalent
People management experience
Quality & standards driven
Outstanding customer service skills
Conflict resolution

Curious to find out more?

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. We are thrilled to share that all of our hotels have now been accredited with either a Bronze or Silver Award from Green Tourism!

INDFOH

Quick apply

Refine Your Search

guest services jobs in glasgow, sct

Guest Services Manager

Event Bottle Service

Conference and Events Sales Assistant

Front of House Staff

Guest Services Host

Reception Team Member

Event Staff (Zero Hours Contract)

Front Office Assistant

FOH/drinks maker

Receptionist

Front of House and Bar Staff

Food & Beverage Host

Front of House Staff

Meeting & Events Co-ordinator

Guest Service Assistant

Room Attendant

Gym Supervisor

Waiting Staff

Room Attendant

Meetings and Events Agent

I want to receive the latest job alerts for guest services in glasgow, sct

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