Operations administrator Work, Jobs in Glenfield, Lec (with Salaries)

Operations Administrator
Zen Legal Limited —Leicester
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
12d
Housing Operations Administrator
PA Housing —Leicester
- £29,203 - £30,444 a year
- Call to connect
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
3d
Production Administrator
Michael Smith Switchgear Limited —Leicester
- £28,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- ERP systems
Quick apply
Operations Administrator
Tokio Marine HCC —Leicester
- Full-time
- English
- Data entry
- Organisational skills
EU Data Compliance Administrator
MSX International —Coventry
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Administrative experience
Quick apply
4d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
6d
Supply Chain Administrator
PickEverard —Leicester
- Travel
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Sales Operations Coordinator
Phenna Group —Leicester
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
Operations Administration
Water Environmental Treatment LTD —Amington
- £27,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
3d
OHL Project Administrator
SOCOTEC UK & Ireland —Derby
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Operations Administrator
Warrens —Rugby
- £30,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Admin Operations and Events Lead
National Federation of Almos (NFA) —Coventry
- £15,500 - £17,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Supervising experience
- Travel
- Free parking
- Annual leave
Quick apply
9d
Logistics Operations / Admin Support
CS Ellis Group Ltd —South Luffenham
- Microsoft Word
- Time management
- Employee assistance programme
- Employee discount
Quick apply
5d
Supply Chain Administrator
Labruyere Property and Facilities Services —Coventry
- £40,000 a year
- Full-time
- Microsoft Word
- ERP systems
- Data entry
Quick apply
12d
Replenishment Execution Administrator
Aldi —Atherstone
- £26,835 - £32,470 a year
- Monday to Friday
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
- Annual leave
- Sick pay
10d
Compliance Administrator
Flint Bishop —Derby
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Employee discount
Quick apply
4d
Operations Support Clerk
Network Rail —Derby
- £25,418 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee discount
13d
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
6d
HR & Office Operations Manager
Coco Tang —Nottingham
- £28,000 - £35,000 a year
- Full-time
- Bakery
- Travel
- Human resources
Quick apply
Patient Services Advisor - Central Operations Admin
Aspiro Healthcare —Derby
- £12.71 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Free parking
Quick apply
9d

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Operations Administrator

Zen Legal Limited
Leicester

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
12 days ago

Qualifications

Microsoft Word
CRM software
Document control
Customer service call handling
UK GDPR
Filing
Microsoft Office Suite
General Data Protection Regulation (GDPR)
Quality assurance
Legal drafting
Organisational skills
Customer support
Customer interaction
Document management
Estate planning
Communication skills

Full job description

About Us

We are a growing business dedicated to making legal protection simple, accessible, and affordable for families across the UK. We specialise in services such as Wills, Lasting Powers of Attorney (LPAs), Trusts, and estate planning solutions.

As our business continues to grow, we are looking for a highly organised and customer-focused Operations Administrator to join our team.

This is an excellent opportunity for an experienced administrator looking to develop a career within legal services and work in a supportive, fast-paced environment.

The Role

The Operations Administrator is responsible for providing high-quality administrative and customer support for the preparation, processing, and management of legal documentation.

The role focuses on ensuring documentation is accurate, compliant, and completed within agreed service standards while delivering exceptional customer service and supporting the smooth operation of the wider team.

Working collaboratively with colleagues and stakeholders, you will maintain accurate records, respond to enquiries, and support the efficient delivery of services in line with company standards, policies, and procedures.

Key Responsibilities

Legal Documentation & Administration

Prepare, process, draft, and maintain legal documentation accurately and within agreed service standards.
Ensure all records, files, and documentation are maintained in accordance with company procedures.
Support the preparation and administration of legal services including Wills, Lasting Powers of Attorney (LPAs), Trusts, and related documentation.
Update CRM and case management systems accurately and promptly.
Monitor workflows and manage workloads to ensure deadlines and service levels are achieved.
Maintain accurate filing systems and documentation records.

Customer Service

Handle inbound and outbound customer communications professionally and efficiently.
Provide excellent customer service via telephone, email, and other communication channels.
Respond to customer enquiries and provide updates on the progress of documentation and cases.
Escalate complex queries or issues to the Team Leader where appropriate.

Compliance & Quality

Ensure all documentation complies with company policies, procedures, and regulatory requirements.
Maintain confidentiality when handling sensitive customer and legal information.
Support quality assurance processes and continuous improvement initiatives.
Adhere to GDPR and data protection requirements at all times.

About You

We're looking for someone who is:

Highly organised and detail-oriented.
Professional, approachable, and customer-focused.
Able to manage multiple priorities effectively.
Comfortable working with sensitive and confidential information.
A strong communicator with excellent written and verbal skills.
Proactive and willing to learn new systems and processes.

Essential Knowledge, Skills & Experience

Understanding of general office administration processes and procedures.
Knowledge of customer service principles and best practices.
Understanding of confidentiality and data protection requirements, including GDPR.
Basic understanding of legal documentation and document control processes.
Knowledge of record-keeping and information management practices.
Proficiency in Microsoft Office applications, particularly Word and Excel.
Strong organisational skills and attention to detail.
Understanding of professional communication standards.

Desirable Knowledge, Skills & Experience

Previous experience within a legal, professional services, financial services, or other regulated environment.
Experience supporting legal documentation processes.
Experience using CRM or case management systems.
Knowledge of estate planning, Wills, Lasting Powers of Attorney, or Trusts.

What We Offer

Full training and ongoing development.
Career progression opportunities.
Supportive and collaborative working environment.
Modern Leicester city-centre office location.
The opportunity to build a rewarding career within a growing business.

Equality, Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels respected, valued, and able to succeed. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

Quick apply

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