Hotel & accommodations guest services staff Work, Jobs in Gravenhurst, Bdf (with Salaries)

Night Reception Team Member
Accor —Milton Keynes
- Weekend availability
- Computer literacy
- Hotel
- First Aid Certification
- Employee discount
Quick apply
4d
Ground Floor - Team Member
Premier Inn —Milton Keynes
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
14d
Hotel Receptionist/ F&B sTAFF
Roebuck Inn Hotel —Stevenage
- £12.71 - £12.75 an hour
- Part-time
- Hotel
- Food service experience
- Front desk
- Free parking
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Milton Keynes
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
4d
Receptionist / Welcome Host
Genting Casinos —Luton
- £26,726 a year
- Weekend availability
- Computer literacy
- Front desk
- Computer skills
- Employee assistance programme
Quick apply
8d
Ground Floor Team Member
Premier Inn —Bedford
- Up to £13.06 an hour
- Weekend availability
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
13d
Casual Guest Service Assistant Night/Day shifts
Lighthouse Hotel Management —Cambridge
- £12.71 - £13.21 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Quick apply
1d
Reservations and Events Agent - Holiday Inn Hemel Hempstead - 24h
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
7d
Residential Front of House Concierge - Watford
Encore —Watford
- £30,000 a year
- Front desk
- Guest services
- Communication skills
- Annual leave
- Employee discount
Quick apply
Guest Service Assistant (Nights)
Holiday Inn Milton Keynes East —Milton Keynes
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Employee discount
Quick apply
1d
Porter (Lates)
St Edmund's College —Cambridge
- £15.65 an hour
- Temporary
- Microsoft Word
- Front desk
- Guest services
- Free parking
Quick apply
6d
Hotel Receptionist
Today UK Ltd —Milton Keynes
- £12.71 - £13.50 an hour
- Weekend availability
- English
- Hotel
- Organisational skills
Quick apply
Night Crew Member - MOXY Milton Keynes
Hotel Co 51 —Milton Keynes
- £14.03 an hour
- Night shift
- English
- Hotel
- Guest services
- Employee discount
Quick apply
Nights Team Member
Mercure Hatfield Oak Hotel —Hatfield
- Full-time
- Customer service
- Computer literacy
- Hotel
Quick apply
11d
Night Porter/Receptionist
Hertford House By Tewinbury —Hertford
- From £13 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
13d
Guest Services Assistant
EF (Education First) —Berkhamsted
- 12 hour shift
- Front desk
- Gym membership
- Life insurance
Casual Receptionist
Cranfield University —Cranfield
- £13.61 an hour
- Weekend availability
- Front desk
Hotel Receptionist - Part Time
Holiday Inn Huntingdon Racecourse —Huntingdon
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- In-person
- Employee discount
Quick apply
14d
Night Porter
Holiday Inn London - Luton Airport —Luton
- Full-time
- Hotel
- Guest services
- Cash handling
- Free parking
- Employee discount
Quick apply
9d
Receptionist
Valor Hospitality —Hemel Hempstead
- £12.71 an hour
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply

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Night Reception Team Member

Accor -
Milton Keynes

Quick apply

Job details

Full-time
4 days ago

Benefits

Discounted or free food
Employee discount
Transport links

Qualifications

Hotel and accommodations experience
Computer literacy
Fire safety checks
Internal department liaison
Numeracy
First Aid Certification
Computer skills
Guest services
Night audit bookkeeping
Leadership
Communication skills
Time management

Full job description

Company Description

Novotel Milton Keynes is often seen as a great place to work because it blends the strength of an international hotel brand with a friendly, people‑focused local culture. Key reasons include:

Strong Team Culture

A supportive, inclusive environment where colleagues work collaboratively across departments
Emphasis on respect, wellbeing, and teamwork, helping people feel valued and heard
A “one team” mindset that encourages pride in the hotel’s success

Career Development & Opportunities

Part of Accor, giving employees access to structured training, apprenticeships, and online learning platforms
Clear progression opportunities within the hotel and across the wider Accor network in the UK and globally
Encouragement to develop leadership, hospitality, and transferable skills

Global Brand Benefits

Discounts on hotel stays and dining at Accor properties worldwide
The security and standards of a globally recognised hospitality brand
Exposure to best practices and innovation in the hotel industry

Positive Working Environment

A fast‑paced but rewarding atmosphere where no two days are the same
Opportunities to work with a diverse range of guests and colleagues
Recognition of effort and achievements, helping boost morale and engagement

Great Location

Centrally located in Milton Keynes with good transport links
Serves a mix of leisure and business guests, making roles varied and interesting
Close to attractions, shopping, and green spaces, supporting work–life balance

People‑First Leadership

Managers who are approachable and invested in colleague development
Open communication and encouragement for ideas and feedback
A focus on growing talent internally rather than just filling roles

Overall, Novotel Milton Keynes stands out because it combines career growth, supportive leadership, global brand advantages, and a welcoming team culture, making it a place where people can genuinely enjoy coming to work and build a long‑term hospitality career.

Job Description

Night Audit & Administration

Complete night audit procedures and ensure accuracy of daily reports.
Prepare and distribute management reports as required.
Reconcile accounts and cash handling procedures in accordance with hotel policies.
Maintain accurate records and logs throughout the shift.

Meeting Room Setup

Prepare and set up meeting and conference rooms in accordance with function sheets and guest requirements.
Arrange furniture, equipment, stationery, refreshments, and signage as specified.
Conduct checks to ensure meeting rooms are clean, presentable, and fully operational before events commence.
Liaise with relevant departments regarding meeting room requirements and changes.

Security & Fire Safety

Conduct regular fire patrols and security checks throughout the hotel during the night.
Ensure fire exits, escape routes, and fire safety equipment remain accessible and compliant.
Report any maintenance, safety, or security concerns immediately.
Respond appropriately to fire alarms, emergencies, and evacuation procedures.
Maintain detailed records of all fire patrols and security inspections.
Assist in ensuring compliance with all health, safety, and fire regulations.

General Duties

Carry out regular walk-rounds of public areas to maintain cleanliness and presentation standards.
Assist with basic housekeeping or maintenance requests where appropriate.
Support other hotel departments during the night operation as required.
Ensure the hotel lobby and reception area remain clean, organised, and welcoming at all times.
Undertake any other reasonable duties requested by management.

Person Specification

Essential

Previous customer service or hospitality experience.
Excellent communication and interpersonal skills.
Ability to work independently and make decisions confidently.
Strong organisational and time-management skills.
Good numerical and computer skills.
Ability to remain calm under pressure and during emergency situations.
Flexibility to work nights, weekends, and public holidays.

Desirable

Previous hotel reception or night audit experience.
Knowledge of hotel property management systems.
Fire Marshal or Fire Safety training.
First Aid qualification.

Key Competencies

Customer Focus
Attention to Detail
Reliability and Integrity
Problem Solving
Teamwork
Safety Awareness
Professionalism

The Night Team Receptionist plays a vital role in ensuring guests receive excellent service while maintaining a safe, secure, and efficiently operated hotel throughout the night.

Qualifications

Qualifications & Experience

GCSEs (or equivalent) in English and Mathematics.
Previous customer service or hospitality experience preferred.
Fire Safety Awareness and First Aid qualifications are advantageous but not essential, as training will be provided.
Ability to work independently and maintain high standards of guest service, safety, and security throughout the night operation.

Additional Information

Workplace Culture

Warm, inclusive, and team‑driven

A genuine “one team” culture where departments support each other
Colleagues are encouraged to be themselves and feel respected and valued
Strong focus on inclusivity, diversity, and equal opportunity

People‑first leadership

Approachable managers who listen, coach, and develop their teams
Open communication and regular feedback, with ideas welcomed from all levels
Emphasis on recognition, trust, and celebrating success

Proud hospitality mindset

Shared pride in delivering great guest experiences
A fast‑paced, energetic environment where no two days are the same
Strong sense of belonging and loyalty among long‑serving colleagues

Perks & Benefits

Accor global benefits

Discounted hotel stays and food & beverage across Accor hotels worldwide
Access to Accor’s international career opportunities and internal job mobility
Use of Accor’s learning platforms and professional development programmes

Career growth & learning

On‑the‑job training, cross‑department exposure, and structured development
Opportunities for promotions and progression within the hotel
Support for apprenticeships and hospitality qualifications

Wellbeing & recognition

A supportive approach to work–life balance where possible
Recognition schemes that reward effort, performance, and teamwork
A positive, respectful atmosphere that supports mental and emotional wellbeing

Local advantages

Convenient Milton Keynes location with good transport links
A mix of business and leisure guests, keeping work varied and engaging
Friendly, community‑focused workplace with strong local identity

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in gravenhurst, bdf

Night Reception Team Member

Ground Floor - Team Member

Hotel Receptionist/ F&B sTAFF

Reception Team Member - Part Time

Receptionist / Welcome Host

Ground Floor Team Member

Casual Guest Service Assistant Night/Day shifts

Reservations and Events Agent - Holiday Inn Hemel Hempstead - 24h

Residential Front of House Concierge - Watford

Guest Service Assistant (Nights)

Porter (Lates)

Hotel Receptionist

Night Crew Member - MOXY Milton Keynes

Nights Team Member

Night Porter/Receptionist

Guest Services Assistant

Casual Receptionist

Hotel Receptionist - Part Time

Night Porter

Receptionist

I want to receive the latest job alerts for hotel & accommodations guest services staff in gravenhurst, bdf

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