Client services occupations Work, Jobs in Halstead, Ken (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
6d
Customer Service Advisor
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
Client Services Executive
Maylr Ltd. —Kemsing
- From £35,000 a year
- Full-time
- CRM software
- Data entry
- Cleaning
- Free parking
Quick apply
1d
Client Support Officer
MITA —Crawley
- £11 - £13 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Free parking
- Flexible schedule
Quick apply
Customer Service & Operations Coordinator
FM Conway —Sevenoaks
- Full-time
- Employee discount
Quick apply
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
Service Delivery Coordinator
Inmaa Business Services UK Ltd. —London
- £3,000 - £3,500 a month
- Full-time
- Computer literacy
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Client Executive - Charity Sector
One Sixty Fundraising —London
- From £15 an hour
- Temporary
- Hybrid work
- Quality control
- Employee discount
Quick apply
1h
Legal Assistant / Client Support Analyst (Phones)
Juno —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- Flexible schedule
Quick apply
Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Member Experience Coordinator- Brazilian Jiu-Jitsu Academy
Valour Jiu-Jitsu HQ —London
- £14 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
12d
Customer Service and Account Management adviser
Cadet Direct Ltd —Crowborough
- From £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Exams & Certifications Coordinator
QA Limited —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
13d
Client Relationship Associate
Go 2 Glory LTD —Blackhorse Road Station
- From £25,400 a year
- Part-time
- Hybrid work
- CRM software
- Organisational skills
- In-person
- Flexible schedule
Quick apply
Customer Experience Advisor
Elder —London
- Weekend availability
- Hybrid work
- Salesforce
- Communication skills
Customer Experience Associate (FinTech)
Acre Software —London
- Weekend availability
- Remote
- In-person
- Annual leave
- Flexible schedule

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client services occupations jobs near halstead, ken

Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
6 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in halstead, ken

Service Delivery Administrator

Customer Service Advisor

Client Services Executive

Client Support Officer

Customer Service & Operations Coordinator

Customer Support Officer (UK)

Client Onboarding Executive

Client Services Executive

Service Delivery Coordinator

Client Executive - Charity Sector

Legal Assistant / Client Support Analyst (Phones)

Client Services Associate - London

Customer Experience Manager

Member Experience Coordinator- Brazilian Jiu-Jitsu Academy

Customer Service and Account Management adviser

Exams & Certifications Coordinator

Customer Success Associate - UK

Client Relationship Associate

Customer Experience Advisor

Customer Experience Associate (FinTech)

I want to receive the latest job alerts for client services occupations in halstead, ken

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