Service administrator Work, Jobs in Halstead, Ken (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
5d
Customer Service Administrator
LycaHealth —Orpington
- Full-time
- Microsoft Word
- Administrative experience
- Organisational skills
7d
Contracts Administrator
Stannah —Orpington
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
6d
Property Manager / Office Admin
Quantatative Ltd —Orpington
- From £13 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Sick pay
Quick apply
Operations Support Administrator
IPSUM —Sidcup
- Full-time
- Microsoft Office
- Hotel
- Data entry
- Annual leave
Quick apply
Business Operations Administrator (PT/FT Flex)
Global Student Living —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Part-time
- Hybrid work
- CRM software
- English
- AI
- Health & wellbeing programme
- Work from home
Quick apply
5d
Receptionist/Administrator
Pickhurst Surgery, Bromley BR2 7JF —Bromley
- From £12.75 an hour
- Part-time
- Customer service
- GP surgery experience
- English
Quick apply
Street Works Administrator
Ferns Surfacing —Wrotham
- £24,000 - £28,000 a year
- Weekend availability
- Customer service
- English
- Microsoft Office
- Free parking
- Life insurance
Quick apply
5d
Warehouse and Transport Admin
Trimline Group —Swanley
- £30,000 a year
- Full-time
- English
- Data entry
- Warehouse experience
- Sick pay
Quick apply
19h
Business Support Administrator
Churchill Group —Orpington
- £26,000 - £28,000 a year
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
8d
Customer Service & Repairs Administrator - Bromley
Chisholm Hunter Ltd —Bromley
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Receptionist/Sales Advisor
OASIS CARS LTD —Meopham
- £25,420.00 - £39,490.40 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
14d
Office Administrator
Xtracare Ltd —Maidstone
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
10d
Pre-Tenancy Administrator
The Acorn Group —Bromley
- £25,611 - £27,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee discount
Quick apply
Departmental Administration Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover
Ascendit Lifts Ltd —Horley
- From £25,500 a year
- Temporary
- CRM software
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
12h
Customer Service Manager
SAFEGUARD PEST CONTROL —Westerham and Crockham Hill
- £40,000 a year
- Overtime
- CRM software
- Analysis skills
- Continuous improvement
Quick apply
2d
Billing Administrator Brentwood
Nationwide Vehicle Assistance —Brentwood
- £27,271 - £30,985 a year
- Full-time
- Computer literacy
- Analysis skills
- Data entry
- Free parking
- Store discount
Quick apply
13d
Part Time Support Worker & Delivery Adminstrator - Children & Young People
21 Together —Maidstone
- From £13.46 an hour
- Part-time
- Computer literacy
- Experience working with children
- Accounting
- Sick pay
Quick apply
6d
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
13d

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Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service administrator jobs in halstead, ken

Service Delivery Administrator

Customer Service Administrator

Contracts Administrator

Property Manager / Office Admin

Operations Support Administrator

Business Operations Administrator (PT/FT Flex)

Receptionist/Administrator

Street Works Administrator

Warehouse and Transport Admin

Business Support Administrator

Customer Service & Repairs Administrator - Bromley

Receptionist/Sales Advisor

Office Administrator

Pre-Tenancy Administrator

Departmental Administration Officer

Customer Care Coordinator - 16-Month Fixed-Term Contract – Maternity Cover

Customer Service Manager

Billing Administrator Brentwood

Part Time Support Worker & Delivery Adminstrator - Children & Young People

HR Administrator

I want to receive the latest job alerts for service administrator in halstead, ken

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