It support specialist Work, Jobs in Harrogate, Nyk (with Salaries)

Technical Support Engineer – Networking Focus
Biometrics Match —Knaresborough
- £30,000 - £38,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Annual leave
Quick apply
6h
IT Support / Operations Administrator
Dementia Forward —Harrogate
- £14.49 an hour
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Sick pay
Quick apply
13d
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Junior software support agent
Binary —Harrogate
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- English
- In-person
Quick apply
6d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Incident Management Analyst
Redcentric plc —Harrogate
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
3d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
13d
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
IT Service Desk Analyst
Anchor —Bradford
- £30,000 a year
- Customer service
- IT
- Communication skills
- Employee discount
22h
IT Support Engineer - North Region (6 month FTC Based York area)
Splendid Hospitality Group —York
- £35,000 - £38,500 a year
- Hybrid work
- Hospitality
- Azure
- Computer Science
- Employee assistance programme
- Employee discount
13d
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
11d
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT
Technical Systems Administrator
TPP —Leeds
- £45,000 a year
- Windows
- Microsoft Office
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
11d
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Agile
- Annual leave
- Employee discount
2h
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
IT & Systems Administrator
Shaw Moisture Meters Ltd —Leeds
- £34,000 - £36,000 a year
- Full-time
- Microsoft Access
- Customer service
- SQL
- Free parking
Quick apply
6d
IT Technician
T&M Reuse Yorkshire Limited —Leeds
- £15 an hour
- Full-time
- Software troubleshooting
- Windows
- IT
- Free parking
Quick apply

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Technical Support Engineer – Networking Focus

Biometrics Match
Knaresborough

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year
6 hours ago

Benefits

Annual leave
Company pension
Company events
On-site parking

Qualifications

Technical support
DHCP
Computer networking
DNS
IT
Intune
VPN

Full job description

Pay: £30,000–£38,000 per year
Location: Harrogate / Knaresborough
Work Type: Office‑based

A growing managed service provider in the Harrogate/Knaresborough area is looking for a Technical Support Engineer with solid hands‑on networking experience. You’ll be the person who can confidently take on DHCP, DNS, routing, switching, VPN and firewall issues from day one. Server work and Microsoft 365/Entra/Intune can be taught internally — networking is the key skill they need immediately.

Why They’re Hiring

The support desk handles a steady flow of tickets, with 2nd line typically resolving around 10–20 per day. Two engineers currently take on most of the networking‑heavy work, and the business is adding another engineer to strengthen coverage and ensure clients get fast, confident support on traditional networking issues.

What You’ll Be Doing

Taking ownership of 2nd line tickets escalated from 1st line
Providing remote support to a mix of local and international clients
Troubleshooting networking environments: DHCP, DNS, switching, routing, VPNs, firewalls
Supporting on‑prem and virtual server environments (training provided)
Learning and supporting Microsoft 365, Entra ID, Intune (training provided)
Working closely with senior engineers on complex issues
Keeping documentation and ticket notes clear and accurate
Being part of a tight, office‑based team

What You Need

Real hands‑on networking experience (not just theory)
Solid 2nd line background within an MSP or IT services environment
Strong troubleshooting ability across Windows and common business applications
Confidence speaking directly with clients
Ability to stay calm and organised when the desk gets busy
Team‑focused attitude — this role is fully office‑based
(Advanced Microsoft 365/Entra/Intune knowledge is a bonus but not essential.)

What You’ll Get

Office‑based role with a supportive, social team
Clear progression opportunities as the MSP continues to grow
Exposure to a wide range of client environments
Extra annual leave for each year of service
Company pension
On‑site parking
Company events

Experience Required:
3+ years in IT Services / MSP / IT Consulting

Pay: £30,000.00-£38,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in harrogate, nyk

Technical Support Engineer – Networking Focus

IT Support / Operations Administrator

IT Desktop Support

Junior software support agent

1st/2nd Line IT Support - £27,000-£34,000

Incident Management Analyst

Customer Contact Centre Advisor (Payments / Technical Support)

Technical Support Specialist

Analyst II, Incident / Problem Management

IT Service Desk Analyst

IT Support Engineer - North Region (6 month FTC Based York area)

Service Desk Analyst

2nd Line IT Support Technician

Tech Support

Technical Systems Administrator

IT Service Desk/Site Engineer

Service Desk Analyst, Judicial Digital Services, Judicial Office

Technical Support Analyst - SketchUp

IT & Systems Administrator

IT Technician

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