Site agent Work, Jobs in Hatfield Heath, Ess (with Salaries)

Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Annual leave
Quick apply
Events Planner / hospitality
Swan at the Globe —London
- £34,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bar
- Store discount
- Health & wellbeing programme
Quick apply
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
Finance Assistant (part-time)
Property Solutions Group —Earls Colne
- £17,000 - £19,000 a year
- Part-time
- In-person
- Annual leave
Quick apply
4d
Full Time Employed Property Inventory Clerk
Capture Inventory —London
- £28,000 - £40,000 a year
- Full-time
- Customer service
- Driving
- Travel
Quick apply
Guest Service Agent - Casual
N3 Hospitality Management Ltd —Cambridge
- £12.71 an hour
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
11d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Deployment Strategist
Fleetcraft —London
- £80,000 - £120,000 a year
- Full-time
- IT
Quick apply
13d
Art Handler
Sworders Fine Art Auction House —Stansted
- Full-time
- Driving
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
7d
Founders Associate
Naybourhood / Million Pound Homes —London
- £1,000 - £1,250 a month
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Marketing
- Work from home
Quick apply
1d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
6d
Head of Modernisation
WeMaintain —London
- £90,000 - £100,000 a year
- Leadership
Quick apply
Subscription Telesales Supervisor
Newsquest Media Group —Basildon
- Part-time
- Sales
- Supervising experience
- Leadership
- Employee discount
Quick apply
Enforcement Agent - North London
Jacobs Enforcement —North London
- From £27,000 a year
- Full-time
- Financial services
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
4h
Product Manager - OSS
Reflection —London
- Full-time
- Annual leave
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
10d
Workplace Operations - London
ElevenLabs —London
- Full-time
- Office experience
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply

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Claims Support Advisor

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£26,514.90 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Numeracy
Communication skills

Full job description

Claims Support Advisor

Claims Department | Reports to: Front Line Team Manager

Contract type: Permanent
Working hours: 38.8 per week, Monday-Friday 9am-5:30pm, 1 in 3 Saturdays 9am-1pm
Salary: £26,514.90 per annum

The Role

In this role you will resolve escalated emails/phone calls in line with the needs of the business and provide administrative and analytical support within the Claims Front Line Team. You will also be required to provide administrative support to the management team/field agents.

What You’ll Do

Deal with claim queries from customers, clients and repairers
Respond to all external and internal clients, including telephone, emails etc
Assist with upskilling / liaising with the teams to provide a cohesive response for all enquiries including initial triages for all issues
Support the claim department with daily BAU functions
Provide accurate claims advice across a variety of products
Resolve claims across a variety of platforms; telephone, email and online
Maintain company service levels
Provide support to the sales team by providing accurate and timely information
Provide professional and friendly advice
Produce reports / spreadsheets on claims issues and queries on request
Arrange vehicle assessments
Other reasonable duties as required

What you’ll bring:

Skills and competencies

The ability to understand customer requirements to ensure queries are dealt with appropriately
A high level of literacy and numeracy
Strong initiative
Good written and oral communication skills
Ability to work effectively under pressure both within a team or on own initiative
Good planning and organisation skills with the ability to prioritise

Essential:

Experience in a customer service role
Microsoft Office including Word and Excel
Good communication skills

Desired:

Experience in a FCA regulated environment
A background in insurance product administration and claims resolution
Knowledge within the motor industry

Our Company Benefits:

Annual leave entitlement of 25 days, plus bank holidays
Cycle to work scheme
SmartSpending App, saving you money on shopping, days out, holidays, gym discount etc
Life assurance – x4 of your basic annual salary
Company events: Sports day, Christmas party, Charity bake sales and pizza Thursdays, Wellness Activities
EAP Programme: Access to BEN and Health Assured
Mental health first aiders / first aiders
Smart Tech salary sacrifice - giving you access to the latest laptops, tablets, and smartphones in a tax-efficient way – helping you stay connected and productive both at work and home.
Pension contribution from employer
The PitStop Rewards: Store discounts, health and wellbeing, access to free HelloFresh recipes and fitness videos
Refer a friend scheme
Free parking

Who We Are

AutoProtect Group supplies value-added insurance products and warranties to the consumer market via our retail partners at dealerships and brokers across the UK and Europe. We are a trusted partner across the automotive industry. Since 2004 we've built relationships and developed partnerships with premier manufacturers, a substantial cohort of the AM Top 200, and more than 3,000 independent vehicle retailers.

Our Culture

Our culture is a feeling shared by everyone who works within AutoProtect Group. Think of it as our DNA, or the environment we work in. Our purpose and values both help us create our culture. Our values are:

Stronger Together: One Family
Respectful: Every Interaction Matters
Bold: The courage to do what’s rights
Agile: Embrace change and use initiative
Make it Happens: Own it with pride

This is an exciting time to join here at AutoProtect if you feel like you are ready for the challenge, hit apply today! We look forward to reading your application.

Next Steps of the recruitment process

Submit your CV
If shortlisted, you will receive a Pre-Screening call (15 mins) from our In-House Recruiter to discuss the role in further details and for us to find out more about you and your work experience.

Lastly, we wish you best of luck with your application.

Pay: £26,514.90 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Will you now or in the future require a visa sponsorship to work in the United Kingdom?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

site agent jobs in hatfield heath, ess

Claims Support Advisor

Customer Service Agent

Events Planner / hospitality

Customer Experience Executive

Finance Assistant (part-time)

Full Time Employed Property Inventory Clerk

Guest Service Agent - Casual

Import Coordinator (Freight Forwarding Focus)

Deployment Strategist

Art Handler

Founders Associate

Head of Client Services

Head of Modernisation

Subscription Telesales Supervisor

Enforcement Agent - North London

Product Manager - OSS

Client Services Coordinator & Operations

QC Associate Role (Fixed Term)

Workplace Operations - London

Customer Service Advisor

I want to receive the latest job alerts for site agent in hatfield heath, ess

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