Customer experience leader Work, Jobs in Hathersage, Dby (with Salaries)

General Manager
The Northern Collective —Hathersage
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Store discount
- Employee discount
Quick apply
Team Leader
Calver Arms —Curbar
- From £25,500 a year
- Weekend availability
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Flexible schedule
Quick apply
8d
Graduate Management Trainee
Concept System Solutions Ltd —Sheffield
- £28,420.00 - £30,642.41 a year
- Full-time
- Hospitality
- Management
- Sales
- Profit sharing
- Referral programme
Quick apply
14d
One Stop - Customer Service Assistant
One Stop —Hathersage
- £12.81 an hour
- Part-time
7d
In Home Sales Demonstrator
Harvey Water Softeners —Sheffield
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Emergency Call Centre Agent
SoloProtect Ltd —Sheffield
- £27,022 - £29,724 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
5d
Brand & Content Manager
Superior Wellness Limited —Chesterfield
- Full-time
- Management
- Sales
- Mentoring
- Free parking
- Employee discount
Quick apply
10d
International Business Development Executive
Tes Global —Sheffield
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
Quick apply
14d
B2B Lead Generation Manager
Superior Wellness Limited —Chesterfield
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
10d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Deputy Manager Stradivarius
INDITEX —Sheffield
- Full-time
- Leadership
- Employee discount
Quick apply
Maintenance Operations Administrator
BT —Chesterfield
- £31,529 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
4d
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Customer Experience Lead - Customer Journeys
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Temporary
- Leadership
11d
Sales Team Member
SCOPE INTERNATIONAL —Sheffield
- £26,320 - £26,780 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
5d
Customer Experience Lead - Customer Intelligence
Sheffield City Council —Sheffield
- £57,786 - £63,283 a year
- Temporary
- IT
11d
EAP Team Leader
Optima Health —Sheffield
- Up to £32,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Paid training
- Annual leave
4h
Customer Service Team Leader
Leger Shearings Group —Rotherham
- £32,000 a year
- Weekend availability
- Management
- Customer service
- Analysis skills
- Free parking
- Annual leave
5d
Duty Manager
BattleKart Sheffield —Sheffield
- £14.66 an hour
- Part-time
- Hospitality
- Management
- English
Quick apply
1d

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customer experience leader jobs near hathersage, dby

General Manager

The Northern Collective -
Hathersage

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Store discount
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

Hospitality
Management
Assistant manager experience
Personal Licence
Organisational skills
Guest services
Hotel experience

Full job description

Overview

The Northern Collective is a growing independent hospitality, retail and leisure group based in the Peak District. With a portfolio of distinctive venues, cafés, restaurants, pubs and retail businesses, the company is dedicated to creating exceptional experiences that bring together great food, drink, products and community. Driven by a passion for quality, innovation and people, The Northern Collective continues to invest in its venues, teams and local communities while building a collection of brands that customers genuinely love to visit.

Bank House is a welcoming and characterful hospitality venue located in the heart of Hathersage, serving both visitors exploring the Peak District National Park and the local community. Combining comfortable accommodation, quality food and drink, and warm hospitality, Bank House aims to provide memorable experiences in one of the region's most popular destinations.

We are looking for a hands-on, people-focused General Manager to lead the day-to-day operation of Bank House. This role is ideal for someone who thrives in a guest-focused environment, enjoys building strong teams, and can balance exceptional customer experiences with strong commercial and operational performance.

The Role

As General Manager, you will take full ownership of Bank House, ensuring every guest receives a warm welcome while maintaining the high standards expected across all aspects of the business.

Key Responsibilities

Leading the overall operation of Bank House, ensuring excellent performance across food, beverage, and guest services.
Creating a welcoming and memorable experience for guests, visitors, and local customers.
Recruiting, training, motivating, and developing a high-performing team.
Being visible and hands-on throughout service, particularly during busy periods and peak tourist seasons.
Overseeing food, drink, and accommodation standards, ensuring quality, consistency, and attention to detail.
Managing rotas, stock control, ordering, budgets, margins, and overall financial performance.
Driving revenue opportunities across food and beverage offerings, and guest experiences.
Maintaining compliance with food safety, health & safety, licensing requirements, and company procedures.
Building strong relationships within the local community and enhancing Bank House's reputation as a destination venue.
Taking pride in delivering a well-organised, successful, and highly regarded hospitality operation.

About You

You'll be an experienced hospitality leader who enjoys leading from the front and creating exceptional guest experiences. Ideally, you'll have:

Experience as a General Manager, Hotel Manager, Pub Manager, or experienced Assistant Manager ready to step into a senior leadership role.
A background in hospitality, ideally within bars, inns, pubs with rooms, or food-led venues.
Confidence operating in busy, visitor-driven environments with fluctuating seasonal demand.
A people-first leadership style with a strong focus on team engagement and development.
A personal licence and food hygeine certification of least Level 2.
Excellent organisational, commercial, and problem-solving skills.
Experience managing food and beverage operations.
A genuine passion for hospitality, guest satisfaction, and delivering outstanding service.

What We Offer

Competitive salary plus performance-related bonus opportunities.
28 days holiday, including bank holidays.
Complimentary meals whilst on shift.
Staff discounts on food, drink, and accommodation.
Access to wholesale pricing on wines, beers and spirits.
Ongoing training and professional development opportunities.
Real opportunities for career progression within a growing hospitality business.
The chance to lead a well-established venue in one of the UK's most popular tourist destinations.

If you're an ambitious hospitality professional ready to lead Bank House and drive its continued success, we'd love to hear from you.

Job Type: Full-time

Pay: Up to £45,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Store discount

Ability to commute/relocate:

Hathersage S32: reliably commute or plan to relocate before starting work (required)

Experience:

Management: 2 years (preferred)

Licence/Certification:

Personal Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in hathersage, dby

General Manager

Team Leader

Graduate Management Trainee

One Stop - Customer Service Assistant

In Home Sales Demonstrator

Emergency Call Centre Agent

Brand & Content Manager

International Business Development Executive

B2B Lead Generation Manager

Customer Service Coordinator (Sales Administrator)

Deputy Manager Stradivarius

Maintenance Operations Administrator

European Logistics Coordinator

Lettings Operations Manager

Customer Experience Lead - Customer Journeys

Sales Team Member

Customer Experience Lead - Customer Intelligence

EAP Team Leader

Customer Service Team Leader

Duty Manager

I want to receive the latest job alerts for customer experience leader in hathersage, dby

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