Client services Work, Jobs in Havering Park (with Salaries)

Life Administrator
HCLTech —Romford
- £28,000 - £31,000 a year
- Full-time
- In-person
Quick apply
22h
Car rental Customer Service
Fleeto —Dagenham
- From £27,000 a year
- Full-time
- Bilingual
- Administrative experience
- Front desk
- Free parking
Quick apply
2d
Receptionist (Law Firm)
Law Lane Solicitors —London
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick apply
1d
Sales Management Trainee
FOXES PRODUCTIONS LIMITED —London
- £27,000 - £29,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Free parking
- Life insurance
Quick apply
Veterinary Receptionist
Lawton & Stoakes Veterinary Surgery —Romford
- £11.00 - £12.90 an hour
- Overtime
- English
- Organisational skills
- Front desk
- Annual leave
Quick apply
Part Time Operations/Admin Assistan
Stapleford Flight Centre —Chigwell
- £12.80 - £14.00 an hour
- Part-time
- English
- Data entry
- Front desk
Quick apply
2d
Office Administrator
F&E Support Services Ltd —Farringdon
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Administrative experience
- Organisational skills
- Work from home
- Sick pay
Quick apply
2h
Office Administrator
Bayleaf Janitorial Supplies Ltd —London
- £25,000 - £30,000 a year
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
1d
Service Administrator
Edmund Services LTD —Upminster
- £25,000 - £30,000 a year
- Full-time
- Driving
- Contracts
- In-person
Quick apply
Administrator
STRATA ENVIRONMENTAL GROUP LTD —Dagenham
- £26,500 - £30,000 a year
- Full-time
- Administrative experience
- IT
- In-person
- Free parking
Quick apply
1d
Entry Level Sales Assistant
Members Only Enterprises —Greenhithe
- £400 - £650 a week
- Part-time
- Customer service
- No experience needed
- Driving
- Free parking
- Referral programme
Quick apply
8d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- English
- Annual leave
- Employee discount
Customer and Client Support Specialist
Hozah —Croydon
- From £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
Community Befriending Advisor
Havering Asian Soical and Welfare Association (HASWA) —Elm Park
- £26,000 a year
- Writing skills
- Computer skills
- In-person
- Free parking
Quick apply
Cleaning Services
PURE&FRESH —London
- £14.20 - £18.72 an hour
- Hospitality
- Customer service
- English
- Flexible schedule
Quick apply
13d
Property Maintenance Administrator
Finefair Ltd —London
- £12.71 - £14.00 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
10d
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
6d
Office/Sales Administrator
Gandhi carpets —London
- £20,000 - £250,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
13h
Quotations Administrator – Facilities Maintenance
ELITE Building Support Ltd —London
- From £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
8d
Junior Bid Writer
Sureserve —London
- £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d

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Life Administrator

HCLTech -
Romford

Quick apply

Job details

Permanent | Full-time
£28,000 - £31,000 a year
22 hours ago

Benefits

Company pension

Qualifications

Pension
Customer service call handling
Inbound customer enquiry call handling
Case record updates
Complaint handling
Compliance management
Customer interaction
Fraud prevention and detection
Certificate in Insurance

Full job description

This is *NOT* a Call Handler or *Contact Center* role. This is an Administration role.

Job description

To assist the Team Leader in ensuring the timely and accurate delivery of service in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met.
To provide an excellent and efficient service to our customers' policyholders, responding to written and verbal enquiries received from policyholders and IFA's for the contracts within the business
To take responsibility for achieving individual productivity and quality targets and positively contributing to the achievement of SLA's.
All staff should be customer focused, to adapt to the needs of our Clients and represent a friendly and professional image of the Company.

Key tasks & responsibilities

1. To respond to written enquiries received from policyholders and IFA's

2. Process policy claims, alterations and servicing actions on life and pension policies, in priority order as determined by the Company Work Management System, to maintain day to day service standards to agreed levels.

3. To ensure that checklists are used for all relevant cases, that they are fully completed, signed appropriately (by administrator and authoriser) and retained on the file.

4. Respond to customer complaints by written response in a professional manner in order to maintain good customer relations.

5. To record details of incoming post to the Company Work Management System, in order for work to be scheduled to the individual and the team.

6. Respond to Customers ensuring that they are treated fairly and that a high level of service is delivered. Keeping customers informed of any delays in accordance with procedures and customers expectations.

7. To assist in the development of services to current Customers by offering appropriate solutions to any problems.

8. To participate fully in departmental and team meetings in order to relay information and promote effective communication and suggest process improvements as appropriate.

9. To work with colleagues towards operating self managed teams.

10.To work within industry compliance and legislative requirements under the guidance of the Team Leader, ensuring compliance with controls and procedures.

11.Ensure that data security precautions are undertaken at all times to prevent the possibility of identity theft.

12.Ensure that all policy fraud controls are followed to prevent fraudulent transactions against policies.

13.To participate in project work where required whether sponsored by the department or other areas of the company.

14.To undertake any other duties as may be deemed appropriate by the Team Leader.

Pay: £28,000.00-£31,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in havering park

Life Administrator

Car rental Customer Service

Receptionist (Law Firm)

Sales Management Trainee

Veterinary Receptionist

Part Time Operations/Admin Assistan

Office Administrator

Office Administrator

Service Administrator

Administrator

Entry Level Sales Assistant

Client Services Coordinator

Customer and Client Support Specialist

Community Befriending Advisor

Cleaning Services

Property Maintenance Administrator

Client Services Executive

Office/Sales Administrator

Quotations Administrator – Facilities Maintenance

Junior Bid Writer

I want to receive the latest job alerts for client services in havering park

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