Head of customer experience Work, Jobs in Heage, Dby (with Salaries)

AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
11d
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
10d
Sales Team Manager - Contact Centre
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
7d
Sourcing and Compliance Manager
Mi Hub Ltd —Derby
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
10d
Ambition Derby Hub Community Navigator Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Sales Administrator - Part Time
Hubaco Ltd —Chesterfield
- £13.45 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Profit sharing
Quick apply
4d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
UK Head of Patient Contact & Experience
TFP Fertility —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Free parking
Quick apply
Talent Acquisition Partner
Butternut Box —Worksop
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
Social Media and Community Executive
Marketing - Urban Playground Holdings —Nottingham
- £25,000 - £28,000 a year
- Full-time
- Hospitality
- Marketing
- Communication skills
Quick apply
8d
Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Hybrid work
Calibration Technician
CoMech Metrology Ltd —Derby
- £27,000 - £32,000 a year
- Full-time
Quick apply
Marketing Events Apprentice
Ideagen —Ruddington
- £18,000 a year
- Continuous improvement
QA Insights Specialist - Principal Coordinator
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Organisational skills
Head of Engineering
Ideagen —Ruddington
9d
Creative Designer and Video Editor
Marketing - Urban Playground Holdings —Nottingham
- £24,000 - £27,000 a year
- Full-time
- Marketing
- Communication skills
Quick apply
11d
Customer Service & Shipping Coordinator
Modality Group Limited —Loughborough
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
7d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
11d

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AI Product Manager

UniHomes
Sheffield

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Job details

Full-time
£65,000 - £80,000 a year
11 days ago

Benefits

Company pension
Company events
Employee discount
Referral programme
Sick pay

Qualifications

Salesforce
SaaS
AI

Full job description

AI Product Manager

Sheffield City Centre (office-based and hybrid)

Salary: £65,000 - £80,000

UniHomes is hiring a Product Manager to lead our forming AI & Automation function. This is a Wave 1 hire in our Technology & Product Target Operating Model and a foundational role for the business.

Reporting directly to the Chief Technology & Product Officer, you will work with Heads across Finance, Marketing, Operations, Sales and Customer Service to identify, prioritise and deliver AI automation that materially shifts how the business operates. You will own the AI roadmap, the agent build pipeline and the adoption motion behind it.

Key responsibilities:

Work directly with the business to identify AI and automation opportunities - interview teams, shadow workflows, surface the friction.
Own and prioritise the AI & Automation roadmap, balancing impact, effort and risk across departments.
Lead delivery of AI agents and automations - in partnership with the Agentforce Lead (for CRM-side work) and engineering (for everything else).
Own agent governance, observability and evaluation - make sure what we ship is safe, monitored and improving.
Lead adoption: training, change management and feedback loops with the teams whose work is being automated.
Build the AI tooling stack - Copilot Studio, Claude / Cowork, Power Automate, observability tooling - into something the rest of the business can lean on.
Grow a small team of Automation Engineers as Wave 2 of the TOM lands.

Skills and experience:

Proven Product Manager experience in a fast-moving environment, ideally a marketplace, SaaS or consumer platform.
Hands-on experience identifying and shipping AI or automation use cases inside a business - not just talking about them.
Practical fluency with the modern AI toolchain: large language models, prompt design, RAG, agent frameworks, evaluation and observability.
Strong discovery and prioritisation discipline; comfortable saying "not yet" to well-meaning but lower-impact ideas.
Excellent communication and stakeholder management - credible with senior business stakeholders and with engineers.
Outcome-driven; comfortable owning a number and reporting against it.

Desirable

Experience with Salesforce Agentforce, Microsoft Copilot Studio, Power Automate or similar agentic platforms.
Background managing or growing a small team.
Experience in lettings, utilities, marketplaces or other consumer-platform domains.

About us:

At UniHomes, we’re on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free.

We’re not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency.

Since launching in 2015, we’ve experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work® certification.

Our 140+ strong team is based in the heart of Sheffield City Centre, where we’re driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth.

If you’re ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that’s opening new doors to better experiences, brighter ideas, and stress-free living.

We are a team driven and united by our core values:

Lead the Way
In it Together
Customers Matter
Keep it Simple
Rise Above Challenges
Make it Happen

What do you get when you work here?

With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work® (GPTW®) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.

Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.

At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.

Applicants must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.

We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Show us the real you.

We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.

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Refine Your Search

head of customer experience jobs in heage, dby

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