Senior duty manager Work, Jobs in Hellingly, Esx (with Salaries)

Senior Complaints Officer and Duty Manager
East Sussex County Council —Lewes
- Analysis skills
- Communication skills
4d
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
4d
Operations Manager
Natural Health Co —Royal Tunbridge Wells
- £34,000 - £38,000 a year
- Part-time
- Google Suite
- Writing skills
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply
Exams Manager
East Sussex College —Hastings
- £41,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Annual leave
11d
Head of Service - Dietetics
East Sussex Healthcare NHS Trust —Eastbourne
- £66,582 - £77,368 a year
- Full-time
- Management
- Recruiting
- Leadership
- Employee assistance programme
9d
Residential Support Worker
Champion Children Therapeutic Care Services —Heathfield
- From £26,666 a year
- Full-time
- Medication administration
- Word processing
- Administrative experience
Quick apply
Licensing Officer
Sussex Police —Brighton
- £35,772 - £39,276 a year
- Part-time
- Microsoft Word
- Public speaking
- Travel
- Annual leave
- Employee discount
3d
Complaint Investigations Manager
University Hospitals Sussex NHS Foundation Trust —Brighton
- £39,959 - £48,117 a year
- Full-time
- English
- Conflict management
- Agile
Quick apply
6d
Clinical Services Manager
Kent Community Health NHS Foundation Trust —Eastbourne
- £57,528 - £64,750 a year
- Full-time
- Driving
4d
Assistant Reception Manager
Four Points Flex by Sheraton Brighton —Brighton
- £27,032 a year
- Weekend availability
- Hotel
- Team management
- Front desk
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Customer Experience Manager
Tunbridge Wells Borough Council —Royal Tunbridge Wells
- £28,420 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Free parking
- Annual leave
3d
Social Worker Duty and Assessment team
East Sussex County Council —Eastbourne
- Experience working with children
Assistant Manager
The Leicester Arms Country Inn —Penshurst
- Up to £45,000 a year
- Full-time
- Restaurant management
- Hotel
- Training & development
- Employee discount
Quick apply
HR Advisor
Sparkle Daisy Clean Ltd —Brighton
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Recruiting
Quick apply
Senior IT Technician
East Sussex County Council —Lewes
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
11d
Deputy Registered Manager
Hilgay Care Home —Burgess Hill
- £38,000 - £40,000 a year
- Nights as needed
- Medication administration
- Supervising experience
- Team management
Quick apply
13d
Global Safety and Security Manager
Itad Ltd —Brighton
- £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Employee discount
Quick apply
Senior Business Administrator
East Sussex County Council —Hastings
- Part-time
- Word processing
- Administrative experience
10d
Dental Practice Manager
78 MPR —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Office Manager, PA, HR & Finance (Maternity Cover)
LRA Retinue Ltd —Brighton
- £26,500 - £38,000 a year
- Temporary
- Microsoft Office
- Administrative experience
- Accounting
- Annual leave
Quick apply

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senior duty manager jobs near hellingly, esx

Senior Complaints Officer and Duty Manager

East Sussex County Council -
Lewes

Apply Now

Job details

4 days ago

Qualifications

Report writing
Stakeholder liaison
Complaint handling
Analysis skills
Communication skills

Full job description

Do you want to make a real difference by resolving issues, informing service improvement and ensuring people's voices are heard?

Then join East Sussex County Council's Adult Social Care Complaints and Feedback Team, where you'll help turn feedback into action, improve services for residents, and support the delivery of fair, effective and accountable Adult Social Care services.

We are seeking an experienced and motivated Senior Complaints Officer and Duty Manager to support triage, complaint resolution and Member enquiries within Adult Social Care and Health.

As an integral member of the team you will resolve concerns presenting to our duty team, manage a varied complaints caseload, provide expert advice, and identify themes and learning from complaints to support service improvements.

We are looking for candidates who:

have experience managing complex complaints, investigations or enquiries.
have effective communication skills and strong analytical and report-writing abilities.
are able to manage competing priorities and deadlines.
have knowledge of Adult Social Care services and complaints processes.
have strong IT skills, including in Microsoft 365, and experience of using case management systems

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests and include why you are interested in the role.

For guidance on how to write an application see our how to apply page and our statement on the use of AI .

Interviews will take place in person at County Hall, Lewes. Interviews will be taking place on the mornings of the 15th and 16th of September.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

This post provides an opportunity to work with a range of stakeholders to ensure the resolution of complaints and concerns and that leaning is used to support the ongoing delivery of excellent services to residents.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

If you're passionate about excellent customer service, resolving complex issues and improving outcomes for residents, we'd love to hear from you.

For an informal discussion about this opportunity contact Jacqueline London-Willis, Head of Insight and Assurance, via email at [email protected] to request a MS teams call or phone call.

For work that makes a difference choose East Sussex.

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Apply Now

Refine Your Search

senior duty manager jobs in hellingly, esx

Senior Complaints Officer and Duty Manager

Senior Business Operations Manager

Operations Manager

Exams Manager

Head of Service - Dietetics

Residential Support Worker

Licensing Officer

Complaint Investigations Manager

Clinical Services Manager

Assistant Reception Manager

Customer Experience Manager

Social Worker Duty and Assessment team

Assistant Manager

HR Advisor

Senior IT Technician

Deputy Registered Manager

Global Safety and Security Manager

Senior Business Administrator

Dental Practice Manager

Office Manager, PA, HR & Finance (Maternity Cover)

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