Technical manager Work, Jobs in High Wycombe, Bkm (with Salaries)

Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
9d
Junior Product Development Scientist
pladis —High Wycombe
- Full-time
- Employee assistance programme
- Employee discount
Engineering Quality Administrator
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
9d
Dynamics 365 Functional Consultant (UK home based)
Techlabs London —High Wycombe
- CRM software
- Analysis skills
- Travel
Project Manager - Audio Technology
The Focusrite Group —High Wycombe
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Organisational skills
- Life insurance
Quick apply
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Trainee Project Manager
CVC Systems —Wallingford North
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Engineering
- Microsoft Office
- Free parking
Quick apply
9d
Group Strategic Sourcing Category Manager - Electronics
Oxford Instruments plc —High Wycombe
- Analysis skills
- Continuous improvement
- Conflict management
14d
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
TikTok Livestreamer for British Cannabis
BIGLOVE.AI —Wokingham
- £14 - £16 an hour
- Part-time
- Hybrid work
- Social media management
Quick apply
Head of Data & Analytics
Practice Plus Group IUC —Reading
- Up to £90,000 a year
- Remote
- No degree
- AI
2d
Project Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- PMP
- Leadership
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Senior Product Development Manager - 12 Month FTC
pladis —High Wycombe
- Full-time
- Bakery
- Continuous improvement
SEO, AEO & GEO Content Executive
Oxford Instruments plc —High Wycombe
- Hybrid work
- Analytics
9d
FRA Projects & Compliance Coordinator
Seville Developments Ltd —Oxford
- £26,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
Contracts Manager
Frost Construction —Maidenhead
- £40,000 - £60,000 a year
- Full-time
- Team management
- Mentoring
- Contracts
Quick apply
12d
Delivery Manager (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Annual leave

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Service Desk Manager

EA-RS Group -
High Wycombe

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
9 days ago

Benefits

Company pension

Qualifications

Customer service
GCSE
Process improvement
Supervising experience
Team management
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Management reporting
Communication skills
Planned maintenance

Full job description

Based in High Wycombe, we are recruiting for a Document Service Desk Manager to join our hugely successful team.

Job Summary:

Manage a team of engineering administrators and oversea delivery of customer requirements (KPI). Managing the service centre for the Company.

Core Responsibilities:

1. Working with Regional Service Managers to ensure smooth running of service department

2. Managing the service centre administrators, by directing, organising and coordinating the day-to-day servicing and maintenance requirements across all disciplines to ensure customer requirements are met.

3. Identify any opportunities to improve service delivery methods and procedures and implementing these.

4. Highlighting training needs and requesting relevant training

5. Ensure intruder alarms are managed efficiently and effectively

6. Recruitment for service centre as and when required.

7. Monitoring the work streams, review and evaluate work for all service centre team.

8. Review and manage outstanding service and maintenance reports which is completed by service centre team.

9. Provide regular reports to Operations Manager for collating information for board meeting.

10. Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers.

11. Ensuring Operations Manager is kept up to date with service department performance.

12. Carrying out one to one meeting with administrators (when required)

13. Attend monthly meetings with customers to discuss performance

14. Appraisals

15. Regular team meetings

16. Update reports required for weekly service department meeting with Operations Manager

Key Competencies of experienced jobholder

· Extensive experience of co-ordinating reactive and planned preventative maintenance services support and solutions.

· A systematic approach to solving complex problems.

· Strong attention to detail and able to identify errors swiftly.

· Highly effective verbal/written communication.

· A professional and high level of interpersonal skills at all levels.

· Able to deal with all members of staff, clients and suppliers in a professional manner.

Experience

· Proven experience in the industry along with a track record to demonstrate competence is essential.

· Able to work under pressure and prioritise workloads, maintaining excellent levels of customer service at all times.

· Ability to work well on your own or as part of a team.

Please call David on 07771 760902 for more information, (my phone is on 7:30am to 10pm, including weekends).

Who are we?

EA-RS has a turnover in excess of £100million and leads the industry with 6 Centres of Excellence, consolidating a dangerously fragmented fire and security market. A multi-service specialist providing complete fire safety, security and compliance turn-key solutions provide clients with a unique one solution offering, enabling evidence-based digitized asset management.

EA-RS will be the first in the UK to have a fully developed online training system and physical academy, sponsored by leading industry bodies, including the FIA and manufacturers to develop technical, moral, and ethical competency for life safety.

EA-RS’s aim is to develop and deliver tomorrow’s market leading fire safety, security and compliance standards, today.

Job Types: Full-time, Permanent

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical manager jobs in high wycombe, bkm

Service Desk Manager

Junior Product Development Scientist

Engineering Quality Administrator

IT & Helpdesk Manager - Panavision London

Technical Support Manager

Dynamics 365 Functional Consultant (UK home based)

Project Manager - Audio Technology

Senior Director, Information Technology EMEA

Trainee Project Manager

Group Strategic Sourcing Category Manager - Electronics

IT Project Manager

Quality Assurance Specialist

TikTok Livestreamer for British Cannabis

Head of Data & Analytics

Project Manager

Senior Product Development Manager - 12 Month FTC

SEO, AEO & GEO Content Executive

FRA Projects & Compliance Coordinator

Contracts Manager

Delivery Manager (Infrastructure)

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