Customer support & client services occupations Work, Jobs in Holywell, Fln (with Salaries)

Customer and Support Services Advisor
Wrexham County Borough Council —Wrexham
- £25,583 - £25,989 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
8d
Customer Service
Re-Tec —Deeside
- £27,000 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
- Free parking
Quick apply
4d
Customer Support Advisor
TradeHelp —Wrexham
- £22,568.00 - £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
4d
Customer Service Administrator - Maternity Cover
Synergy LMS —St Helens
- £26,613 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Referral programme
Quick apply
10d
Customer Service Advisor (Full-time)
Supreme CBD —Liverpool
- £25,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Services Advisor
Allied Bakeries —Liverpool
- £27,000 - £29,060 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Service Representative
Land of Beds —Frodsham
- £25,000 a year
- Part-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Services Manager
Brique Web Solutions Ltd —Liverpool
- £39,233 - £56,600 a year
- Full-time
- Management
- English
- In-person
Quick apply
2d
Client Manager - Events
Showforce —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Customer Service Advisor
Sopra Steria —Liverpool
- £26,298 a year
- Day shift
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Client Services Exec (Crime/Family/PC)
Bell Lamb & Joynson Solicitors —Runcorn
- Up to £23,132.20 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
12d
Customer Service Administrator
Equiniti —Liverpool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Finance Customer Service Representative
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Service Advisor
KDE Ltd —Runcorn
- From £25,000 a year
- 8 hour shift
- Customer service
- Administrative experience
- Data entry
- Free parking
- Store discount
Quick apply
12d
Card Services Advisor
Love2shop —Birkenhead
- £24,800 a year
- Overtime
- Financial services
- Communication skills
Quick apply
Senior Customer Service Advisor
Barclays —Birkenhead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Apprenticeships Engagement Advisor
DH Associates —Ellesmere Port
- £26,500 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply

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Customer and Support Services Advisor

Wrexham County Borough Council -
Wrexham

Apply Now

Job details

Permanent
£25,583 - £25,989 a year
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Bilingual
English
IT
Communication skills
Welsh

Full job description

About the Role

If you’re motivated by helping people and thrive in a fast‑paced, customer‑focused environment, this is a role where you can make a real difference every day.

As a Customer & Support Services Advisor, you will be the first point of contact for approximately 11,200 council contract holders, handling housing repair requests and a wide range of housing‑related enquiries via telephone and digital channels. Your work will directly support the smooth running of our Housing Service Centre and ensure residents receive timely, accurate and supportive assistance.

In this role, you will accurately diagnose and record repair requests, raise works orders and update the housing management system. You’ll manage multiple enquiries at once while maintaining excellent attention to detail, ensuring every customer receives a professional and efficient service.

We are looking for a self‑starter with strong resilience and the ability to stay calm under pressure. You will bring excellent communication and interpersonal skills, confident IT ability, and a genuine commitment to delivering high‑quality customer service.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

About Us

Mae Bwrdeistref Sirol Wrecsam wedi'i lleoli yng ngogledd ddwyrain Cymru ac mae'n falch o'i threftadaeth Gymreig a'i hunaniaeth ddiwylliannol. Dros y blynyddoedd mae wedi tyfu i adlewyrchu poblogaeth sy'n aml-grefyddol ac aml-ethnig gan adlewyrchu amrywiaeth ein cymunedau.

Wedi'i chanoli ar ddinas Wrecsam, sy'n swatio rhwng mynyddoedd Cymru a gwastadeddau Swydd Gaer, mae'n lleoliad sy'n gallu cynnig y gorau o'r ddau fyd i chi ac rydym yn falch o'n statws dinas (a ddyfarnwyd yn 2022 pan roddwyd i ni'r statws hwn, y seithfed ddinas yng Nghymru i'w gael).

Mae Cyngor Bwrdeistref Sirol Wrecsam yn Gyngor unedol sy'n darparu ystod eang o wasanaethau gyda'r nod o wella bywydau trigolion Wrecsam a'r cymunedau cyfagos. Rydym wedi ymrwymo i ddarparu gwasanaethau trwy gydweithio â phartneriaid lleol a chenedlaethol. Gyda ffocws ar ddatblygu cynaliadwy, lles cymunedol, a gwella bywydau trigolion Wrecsam a'r cymunedau cyfagos, mae Wrecsam yn lle gwych i weithio, byw a dysgu.

Mae'r cyngor yn gyflogwr cynhwysol gyda gweithlu o tua 5,500, sy'n cynnig rolau amrywiol, hyfforddiant a datblygiad a chyfleoedd gyrfa gwerth chweil. Mae Cyngor Bwrdeistref Sirol Wrecsam yn gwerthfawrogi arloesedd, dwyieithrwydd yn Gymraeg a Saesneg, ac yn croesawu ymgeiswyr o bob cefndir.

Fel Cyflogwr Hyderus ac Ymroddedig o ran Anabledd, mae'r cyngor yn sicrhau recriwtio a chefnogaeth hygyrch i weithwyr anabl gan gynnwys cynnig cyfweliad gwarantedig (lle bodlonir eitemau manyleb person hanfodol). Yn ogystal, bydd cyn-filwyr yn derbyn cyfweliadau gwarantedig o dan Gyfamod y Lluoedd Arfog os bodlonir meini prawf cymhwysedd (lle bodlonir eitemau manyleb person hanfodol).

Mae buddion cyflogeion yn cynnwys:

Aelodaeth o'r Cynllun Pensiwn Llywodraeth Leol
Trefniadau gweithio hyblyg
Gwyliau blynyddol hael hyd at 32 diwrnod
Polisïau sy'n gyfeillgar i deuluoedd sy'n cefnogi ymrwymiadau gofalu a theuluol
Cydbwysedd bywyd gwaith ac amser hyblyg (yn dibynnu ar rôl)
Aelodaeth hamdden gostyngol
Mynediad at Gynllun Gwobrwyo Wrecsam gyda gostyngiadau oddi ar fanwerthwyr blaenllaw yn genedlaethol ac yn lleol
Amrywiaeth o adnoddau iechyd a lles, er enghraifft:
- Hyrwyddwyr Iechyd a Lles
- Mynediad at raglen cymorth cyflogeion gyda cyngor ar gadw'n iach boed yn ariannol, yn feddyliol neu'n gorfforol:
  - Cwnsela (ar gael 24/7, 365 diwrnod y flwyddyn)
  - Cymorth emosiynol yn y fan a'r lle (ar gael 24/7, 365 diwrnod y flwyddyn)
  - Opsiwn i osod nodau hybu iechyd gyda newidiadau bach o fyw cynaliadwy
  - Cysylltu apiau iechyd i olrhain iechyd corfforol yn awtomatig a chyflawni nodau cynnydd
  - Blogiau, fideos, ryseitiau a mwy o adnoddau sy'n darparu ysbrydoliaeth a chymhelliant
  - Nodi'r risg o ddatblygu clefydau blaenllaw sy'n gysylltiedig â ffordd o fyw ynghyd â sgoriau iechyd meddwl ac ariannol
  - Cyngor cyfreithiol, ariannol a defnyddwyr
- Digwyddiadau ac ymgyrchoedd iechyd a lles drwy gydol y flwyddyn (e.e. Diwrnod Iechyd Tachwedd, Diwrnod Amser i Siarad, Wythnos Ymwybyddiaeth Iechyd Meddwl, Wythnos Ymwybyddiaeth o'r Haul, Wythnos y Menopos, Wythnos Iechyd Ariannol)
- Caffi Menopos ac arweiniad
- Caffi Gofalwyr Di-dâl a chanllawiau

Mae ein Cynllun Cyngor (2023–28) yn nodi ein blaenoriaethau ac rydym yn cyflawni'r rhain trwy ddilyn Gwerthoedd Nolan bywyd cyhoeddus (anhunanoldeb, uniondeb, gwrthrychedd, atebolrwydd, agoredrwydd, gonestrwydd ac arweinyddiaeth) yn ogystal â'n Gwerthoedd Corfforaethol ein hunain:

Grymuso
Ymddiriedaeth a gonestrwydd
Dyhead
Cydweithredu
Gwneud gwahaniaeth
Tegwch

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.

As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include:

Membership in the Local Government Pension Scheme
Flexible working arrangements
Generous annual leave up to 32 days
Family-friendly policies supporting caring and family commitments
Work-life balance and flexi time (dependent on role)
Discounted leisure membership
Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
Health & well-being resources, for example:
- Healthy & Wellbeing Champions
- Employee assistance programme with advice on staying healthy financially, mentally or physically:
  - Counselling (available 24/7, 365 days a year)
  - In-the-moment emotional support (available 24/7, 365 days a year)
  - Option to set health-boosting goals with small, sustainable lifestyle changes
  - Connect health apps to track physical health and meet progress goals
  - Blogs, videos, recipes and more resources providing inspiration and motivation
  - Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
  - Legal, financial and consumer advice
- Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
- Menopause Café and guidance
- Unpaid Carer Café and guidance

Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values:

Empowerment
Trust and honesty
Aspiration
Collaboration
Making a difference
Fairness

Careers Site Advertising End Date

Advertising End Date:

19 Jul 2026

All Locations

All Locations:

Wrexham

All Departments

All Departments:

Administration and business support

Contract Type

Contract Type

Permanent

Advertising Salary

Salary Details:

£25,583 - £25,989

Department/School

Department / School

Housing

Apply Now

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customer support & client services occupations jobs in holywell, fln

Customer and Support Services Advisor

Customer Service

Customer Support Advisor

Customer Service Administrator - Maternity Cover

Customer Service Advisor (Full-time)

Customer Services Advisor

Customer Service Representative

Client Services Manager

Client Manager - Events

Customer Service Advisor

Client Services Exec (Crime/Family/PC)

Customer Service Administrator

Senior Customer Service Manager

Finance Customer Service Representative

Customer Service Representative

Customer Service Advisor

Card Services Advisor

Senior Customer Service Advisor

Customer Service Advisor

Apprenticeships Engagement Advisor

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