Medical receptionist Work, Jobs in Horley, Eng (with Salaries)

Patient Services Coordinator
Alliance for Better Care —Horley
- £14.81 - £16.36 an hour
- Part-time
- Writing skills
- Administrative experience
- Organisational skills
Quick apply
4h
Receptionist
MIll Dental Centre —Crawley
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
1d
Receptionist/Administrator
Gossops Green Medical —Crawley
- £12.71 an hour
- Part-time
- GP surgery experience
- Data entry
- Front desk
- Annual leave
Quick apply
Receptionist
Elysium Healthcare —Charlwood
- £26,896 a year
- Full-time
- Computer literacy
- English
- Front desk
- Free parking
- Annual leave
Quick apply
12d
Part Time Medical Secretary
Elysium Healthcare —Charlwood
- £15,280.20 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
1d
Medical Receptionist (Part-time)
Clapham Park Group Practice —London
- £14.80 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Veterinary Receptionist/Animal Care Assistant
Pet Practice —Billingshurst
- £13 an hour
- Full-time
- Front desk
- Cleaning
- In-person
- Store discount
- Employee discount
Quick apply
6d
Legal Secretary Medical NHS Negligence Experience Essential
Allison Jeffery Skin Health and Laser Clinic —Withdean
- £100 - £200 a day
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
- Free parking
- Flexible schedule
Quick apply
1h
Dental Receptionist
holbrook dental and implant centre —Horsham
- From £12.71 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Dental Receptionist
Immediate Dental Care —South Croydon
- Part-time
- English
- In-person
- Communication skills
- Employee discount
Quick apply
14d
Dental Receptionist
Dental By Design —London
- £26,000 - £30,000 a year
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Sick pay
Quick apply
Medical Receptionist (Full-time)
Clapham Park Group Practice —London
- £14.80 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Medical Receptionist
The Molebridge Practice —Leatherhead
- From £13 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
6d
Receptionist (Temporary - Maternity Cover)
Cheam Family Practice —Sutton
- £13.80 an hour
- Temporary
- Data entry
- Front desk
- In-person
Quick apply
7h
Receptionist (Part-Time)
Surrey Foot Service —Esher
- £14 an hour
- Temporary
- Google Suite
- Customer service
- English
- Free parking
Quick apply
6h
Receptionist
Wealden Ridge Medical Partnership —Lewes
- £12.71 - £13.00 an hour
- Part-time
- Front desk
- IT
- In-person
Quick apply
Bank Medical Secretary
Bupa —London
- £17 an hour
- Part-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Lead Medical Secretary
Lambeth Walk Group Practice —London
- £23,088 a year
- Part-time
- GP surgery experience
- Supervising experience
- Team management
Quick apply
12d
Medical Receptionist
Newtons Practice, Haywards Heath —Haywards Heath
- £12.82 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Front desk
- Annual leave
Quick apply
Dental Receptionist
Smile Welling Dental Care —Welling
- From £12.71 an hour
- Part-time
- Social media management
- Administrative experience
- Computer skills
Quick apply

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Patient Services Coordinator

Alliance for Better Care
Horley

Quick apply

Job details

Part-time | Fixed term contract
£14.81 - £16.36 an hour
4 hours ago

Qualifications

Collaborate with healthcare professionals
Customer communication
Meeting coordination
Clinical record keeping
Updating electronic health records
Updating electronic care records
Writing skills
Patient appointment coordination
Administrative support experience
Filing
Patient service
Administrative experience
Appointment booking and call handling
Data management
Electronic patient record systems
Organisational skills
Patient-centred care
NVQ
Patient record updating
Managing patient records
Communication skills
Time management
Rota coordination

Full job description

Job summary

Proposed salary: Band 5.1 - 5.12 on the ABC pay scale, which is equivalent to £28,888.23 - £35,918.88 per annum dependent on experience (pro rata)

Hours of work: 15-20 hours Part-time/ Job Share. Occasional Saturday mornings may be required

Tenure: fixed term contract initially until 31st March 2027

Base: Leacroft Medical Practice with travel to other Crawley GP practices and ABC offices in Horley and Crawley

Main duties of the job

The ADHD Primary Care Connect service is a new, GP led pilot in partnership with Sussex Partnership Foundation Trust, one of the largest mental health trusts in the country.The service, which is being piloted in Crawley, will accept referrals from Crawley GP practices for patients with suspected ADHD and will offer initial assessment, diagnosis and treatment, including holistic patient support.

As a Patient Services Coordinator for the ADHD Primary Care Connect Service, you will play a crucial role in supporting the efficient operation and development of the service.Working closely with patients, GPs, local practices and ABC colleagues, you will be responsible for coordinating and optimising service delivery and ensuring a seamless experience for our patients and clinicians.There will be a strong focus on partnership working and additional opportunities for peer support for those in similar roles in other GP Federations.You must be comfortable, and confident, supporting patients to engage with the service by adopting a solution focussed, patient friendly approach and methodology.

About us

Alliance for Better Care (ABC) is a GP Federation uniting 77 NHS GP member practices across 98 sites within 24 Primary Care Networks in Sussex and Surrey. We support our Primary Care colleagues - and their patients - to transform how healthcare is delivered in their communities.

We work closely with GP Practices, PCNs, Hospitals, Community Organisations, and the Third Sector. These vital partnerships enable us to deliver a truly integrated approach that offers the support and expertise needed to effectively serve our populations.

Job descriptionJob responsibilities

Primary duties and areas of responsibility

Patient Support & Coordination

Act as primary point of contact for patients, carers and family members via phone, email and in person.
Coordinate, receive and process referrals in accordance with service policy.
Guide patients by offering support to complete questionnaires, forms and assessment paperwork, offering clear guidance in an accessible and supportive manner.
Guide patients through the ADHD assessment and treatment pathway, explaining processes, timelines and next steps.
Navigate appointments with patients, including booking, confirming, rescheduling and reminding patients of upcoming appointments.
Monitor attendance and follow up with patients who miss or cancel appointments.
Maintain a short-notice waiting list in order to optimise appointment utilisation in the event of patient cancellations
Maintain a professional, empathetic and non-judgmental approach in all patient interactions.

Clinical Team Administrative Support

Service coordination including administrative support to clinicians, diary management and rota coordination.
Coordination of clinics including the preparation and management of clinic appointment lists.
Support the management of clinical correspondence, reports and documentation.
Assist in the coordination of multidisciplinary team MDT meetings, including scheduling and preparation of agendas and minutes where required.
Track workflow and ensure clinicians have the information and documentation needed for appointments.

Data Management & Governance

Accurately input and update patient information on electronic patient record systems.
Ensure all data is handled in line with confidentiality, consent and information governance policies (e.g. GDPR).
Maintain organised digital and paper filing systems.
Support service audits and data collection where required.

Service Support & Improvement

Identify gaps or delays in administrative processes and suggest improvements.
Support service development projects and quality improvement initiatives.
Contribute to a positive, inclusive and supportive service culture.

Person Specification

Qualifications

Essential

Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant previous proven experience

Desirable

Demonstrable commitment to professional and personal development

Behaviours and Values

Essential

Champion of equality and valuing diversity
Demonstrate understanding and awareness of the principles of confidentiality and relevant legislation including the Data Protection Act
Ability to listen,empathisewith people and provide person-centredsupport in anon-judgmentalway
Ability to maintain confidentiality and trust
Positive and flexible approach to work

Skills and Knowledge

Essential

Excellent communication skills both verbal and written
Strong organisational and time management skills
Confidence in supporting patients to complete forms and understand process
Experience managing rotas or clinical schedules.

Desirable

Ability to manage sensitive information with discretion and professionalism.

Experience

Essential

Proven experience in an administrative, coordination or customer-facing role (healthcare or mental health desirable).
Experience working as part of a team and working independently

Desirable

Knowledge of GP clinical systems
Experience working in mental health, neurodevelopmental or ADHD services.
Understanding of ADHD and associated challenges across the lifespan.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay: £14.81-£16.36 per hour

Work Location: In person

Quick apply

Refine Your Search

medical receptionist jobs in horley, eng

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